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If 1999 was the year that non-profitable e-commerce companies got a free ride from Wall Street, a new report from Forrester Research shows that 2000 is proving to be the end of the line.

One of the major messages from the holiday shopping season is that e-tailers must develop better customer service capabilities. Today, eFusion, Inc. -- a start-up company from Beaverton, Oregon -- introduced a new "push-to-talk" service that allows representatives at e-commerce firms to talk to shop...

Despite quadrupling its third quarter sales, online toy seller eToys, Inc. has rattled its shareholders' nerves by continuing to post significant losses.

According to a report released today by consulting firm Arthur Andersen, fewer than 25 percent of senior management executives at global financial services companies rate e-commerce high on their priority lists.

Dash.com CEO Daniel Kaufman, a member of the U.S. Federal Trade Commission's Internet privacy panel, is urging his colleagues to back a plan to give online consumers access to information that is collected about them.

America Online announced today that it has acquired a stake in online rewards and direct marketing company Netcentives (Nasdaq: NCNT) and that it will apply the company's services to two key e-commerce bonus programs.

Network hardware developer 3Com Corp. (Nasdaq: COMS) has announced plans to donate a total of $1 million (US$) in networking equipment and consulting services to 10 U.S. cities that are ready to implement programs to help minorities and low-income families access the Internet.

In an effort to improve the upscale jewelry industry's relatively minimal use of the mass-merchandising nature of the Internet, 16 upscale brick-and-mortar jewelry manufacturers and retailers are joining together to sell their branded fine jewelry online.

Web retailer Amazon.com (Nasdaq:AMZN) said today it is acquiring a five percent stake in spoken-audio company Audible (Nasdaq:ADBL). In exchange, Wayne, New Jersey-based Audible will pay $30 (US$) million over the course of a three-year deal to see products such as its digital versions of talking bo...

Moving to create a total desktop solution for Linux, Corel Corp. (Nasdaq: CORL) announced Friday that the first beta version of its WordPerfect Office 2000 suite for Linux is available through online beta testing sites.

RSA Security Inc. (Nasdaq: RSAS) announced a licensing agreement on Monday with mobile security solutions provider Certicom to incorporate desktop-to-server e-commerce security development tools into its products.

As consumer fears about privacy invasion threaten to stall the considerable growth of e-commerce, a lawsuit was filed in California Superior Court Thursday alleging that Internet advertising firm DoubleClick (Nasdaq: DCLK) has obtained and sold the personal information of online users.

Simon Wright, the chief financial officer of Virgin Megastore, said this week that music distribution over the Internet could erode his company's profits enough to drive it out of the business.

During the 1984 Super Bowl, Apple Computer launched the Macintosh with an ad that many advertising aficionados consider to be the best ever created. Since that time, daring companies have viewed the Super Bowl as the perfect venue at which to launch an "impact" product or service.

Earlier this week, when the Chinese government announced that it was imposing yet more regulations on the Internet and the development of e-commerce, a bitter chill was felt across the vast new economy.