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Internet content and applications delivery company Akamai Technologies (Nasdaq: AKAM) said today that it has doubled its customer base to 200 Web properties in the past six weeks, and has added a number of household names in the process.

The U.S. Department of Commerce will be doling out $12.5 million (US$) in grants to local governments and non-profit organizations as a small step in closing the so-called digital divide between Americans who access the Internet for business, education and home use, and those who cannot afford to.

Ford Motor Corp. (NYSE: F) subsidiary Lincoln Mercury has expanded a successful pilot program that allows consumers to communicate directly with company product specialists over the Internet before purchasing a vehicle.

Cambridge, Massachusetts-based yet2.com, a pioneer in the field of intellectual property buying and selling over the Internet, announced today that it has received $20 million (US$) in backing from a group of high-profile venture capitalists and multinational corporations, including Proctor & Ga...

NBC's new Internet venture NBCi (Nasdaq: NBCI) announced today that it is joining with shopping network ValueVision International (Nasdaq: VVTV) to make a $20 million (US$) equity investment in online consumer electronics retailer ROXY.com.

For those who have gotten comfortable buying products online, here are two questions. First, how do you get the stuff you buy serviced? Second, can you get an extended warranty like the kind that is readily available from most brick-and-mortar sites?

On January 1st at 12:00:01, Italian motorcycle manufacturer Ducati Motor SpA (NYSE: DMH), put its latest model -- a limited edition of 1,000 bikes -- up for sale on its Web site.

Now that the holiday dust has settled, many online businesses are struggling to figure out how to combat the notion that e-commerce is marred by poor customer service.

Last November, when priceline.com (Nasdaq: PCLN) began selling groceries online, it was anybody's guess whether the public would take the bait. Now, two months later, priceline.com has more than 75,000 members in its "name-your-own-price" WebHouse Club grocery service, and the company is looking to ...

Customer service portal Feedback Direct joined the ratings game this week by launching the Feedback 50 online companies with the best customer service operations.

A new Web-based service from PrivacyBot is offering e-commerce businesses the ability to create and display a customized privacy policy to its customers. It also allows the site to display the Trustmark seal of approval for a price of $30 per year.

The B2B market was given a boost this week by the launch of two sites that will specialize in B2B banking and advertising, respectively.

As the holiday e-nickels are counted, an Ernst & Young survey indicates that the total e-commerce take will surpass estimates by reaching between $10 and $13 billion (US$). If the figures do hold, 1999 will deliver a tally that is 300 percent higher than 1998's $4 billion.

Q How did your company get started selling over the Internet? A There's a great Silicon Valley story here about a gentleman named Pierre Omidyar. He was working as a software developer here in Silicon Valley, and he had always been fascinated by how you can establish marketplaces to buy and sell g...

According to a new study by Forrester Research, the Internet healthcare industry is poised to explode in the U.S. and become a $370 billion (US$) business by 2004.