Archive

Way back in the dark ages in May 2011 -- about 2,345 Internet years ago -- I wrote a column about Net neutrality, which was in court at the time. For those of you who are not sure, "Net neutrality" is short for "Internet neutrality" or "network neutrality." The concept addresses user access to the I...

Walmart's e-commerce sales were up 43 percent for Q4 FY 2019, the 13-week period ended Jan. 25. Sam's Club e-commerce sales grew 21 percent. Customers "continue to respond to our increasingly omnichannel offerings. We're executing against our strategy and it's working," said Walmart spokesperson Rob...

Technology by its nature changes the market. The introduction of efficient solutions spurred by technology to meet consumer demand creates new positive effects across an economy. Plenty of industries -- entertainment, transportation, the press and retail, for example -- have experienced changes in b...

JPMorgan Chase on Thursday announced that it has created and successfully tested a digital coin. Each JPM Coin represents $1 in funds held in designated accounts at JPMorgan Chase N.A. The token was created using Quorum, a variant of Ethereum developed by JPMorgan Chase, to enable instantaneous paym...

LinkedIn has launched an invitation-only private beta of LinkedIn Live, a streaming video feature. The service initially will be available in the U.S. After the invitation-only period, LinkedIn will post a contact form on its website for others who want to participate in the beta. The company will b...

Over the last several quarters, I have heard opinions of the pending T-Mobile, Sprint merger from every corner. Those who are pro-merger focus on all the benefits it woud bring. Those who are anti-merger focus on what would be lost and how it would harm different segments. Amid the chaotic debate, w...

Until recently, becoming a subscription provider was a big and expensive task. To get into the game, a vendor needed to build a subscription business model right next to its traditional businesses, so to speak, which typically involved building an e-commerce Web store and member site, organizing an ...

The social networking era brought about a sharing economy. We share not only our lives, but also everything from cars to clothes to chickens, yes chickens. Services like Uber and Airbnb have ushered in a new era, and industries rapidly have been embracing the change to determine how to benefit from ...

Musing about Facebook's first 15 years, CEO Mark Zuckerberg positioned it as a David confronting a Goliath composed of hierarchical institutions. Facebook gives the masses a voice, he wrote. It brings communities together and provides businesses with low-cost outreach. Progress has been made in addr...

How do you build a software company? It's a trick question. There are certainly things you need to do and not do on the way to building a successful software company, but there are no recipes, especially in CRM where demand changes all the time. In my career, I've seen firsthand some of the ways tha...

Getting an e-book out there can be a daunting task, however, particularly for someone who's never done it before. It's important to know what you want to say, how best to say it, and who might want to hear it. It's also vital to understand the ins and outs of publishing so that your e-book isn't los...

From big companies to small-town mom-and-pop shops to "mompreneurs" working from home, e-commerce is the key to keeping revenue streams flowing and businesses afloat. In fact, e-commerce is really the only way for you to ensure your business' longevity these days, especially if you are a small retai...

The social media model has come under increased scrutiny following revelations of data misuse and news of executives reneging on some security commitments. People expecting to change the situation will need to address how social media works. This means changing not just the business model, which des...

The Samsung Galaxy S10, scheduled for launch on Feb. 20, likely will incorporate a cryptocurrency wallet, based on leaks and rumors circulating online. "Samsung has a long history of throwing everything it can think of, technology-wise, into its flagship Galaxy S series smartphones," remarked Ken Hy...

Annual sales of all connected home devices are expected to exceed 520 million units by 2022, based on Parks Associates forecasts. Specific use cases for AI in the smart home will help drive adoption of new devices and services as intelligent outcomes increase product value. Besides security use case...