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ANALYSIS

Insurance and the Consumer IoT

Smart home and consumer IoT solutions promise significant opportunities for the insurance industry to reduce costs, alleviate risks, deepen customer engagement, and create new services and revenue streams. There are many barriers ahead, but given the tremendous upside, insurance companies have begun...

ANALYST CORNER

What’s Next With Facebook?

Facebook and other social networks appear to have crossed the line with respect to privacy and censorship. Facebook has been accused of helping one side while hiding the other side in many important debates. It has been accused of exposing the personal information of its users, violating their priva...

A flaw in certain electronic hotel door locks could allow hackers to access guest rooms and other secure locations at millions of properties around the world, F-Secure researchers have discovered.

Amazon has added a new option to its Amazon Key service for Prime members: in-car delivery, which allows drivers to place packages inside a locked trunk or elsewhere in a car that is parked in a publicly accessible area. The Amazon Key In-Car delivery service is available at no extra charge to milli...

Users of Google's Gmail have been receiving spam that appears to have been sent from their own accounts. Google said it was aware of a spam campaign impacting a "small subset of Gmail users" and was taking measures to protect against it. The attackers used forged email headers to make it appear that...

Building a community around a brand is an important and often-overlooked part of being successful in e-commerce. "Community solidifies the relationship between your brand and your customer," said e-commerce consultant Ian Rhodes. "It creates loyalty. Whilst the majority of retail brands are seeking ...

Vendors have a better shot at closing deals for large-scale B2B software purchases when they are upfront and honest about the quality of their products, a new study suggests. There is a bit of a trust gap between what is promised in negotiations for these deals and what actually is provided, indicat...

GOVERNMENT IT REPORT

Federal Programs to Spur Private Sector IT Engagement

The U.S. government has launched two new programs designed to modernize and upgrade IT performance at federal agencies. Each program will involve significant participation of private sector providers as both advisors and contractors for IT equipment and services. The first program involves the creat...

Best Buy will be the exclusive retailer for Amazon's next generation of Fire TV Edition smart TVs in the United States and Canada under a new multiyear partnership.

Apple plans to launch a news subscription service within the next year. The new service reportedly will combine features from its recent Texture acquisition and Apple's existing news app. Texture's technology and its employees will be integrated into the Apple News team, which will build the new ser...

The security skills gap has become a topic of acute interest among practitioners responsible for building security teams for their organizations -- and keeping them running smoothly. It impacts everything from how they staff, how they cultivate and develop their workforces, and how they train, to th...

Facebook reportedly has developed a new advertising service designed to predict the future behavior of consumers. The service uses FBLearner Flow, an artificial intelligence prediction engine the company introduced in 2016. The technology enables companies to target people based on decisions they ha...

Following two days of often contentious exchanges between members of Congress and Facebook CEO Mark Zuckerberg, the focus in Washington and Silicon Valley has shifted from how Facebook plans to change its data practices to how to implement some of those plans.

Unified communications is coming on strong and growing fast. It is the next big thing in the communications industry, both wireline and wireless. In the past, companies of every size had to have telephone gear -- like an expensive and complicated private branch exchange -- that was paid for, install...

Facebook CEO Mark Zuckerberg on Wednesday endured a second day of congressional criticism during a hearing of the House Energy and Commerce Committee. His appearance followed an intense session with the Senate Commerce and Judiciary Committees a day earlier. Some members of the House committee quest...


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