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Why is it that in-flight WiFi is almost always problematic? Every time I take a commercial flight, I sign up for the GoGo WiFi service -- and every time I am disappointed by something. My experience last week flying on Delta was no exception. After takeoff, I struggled to connect my iPhone. After sp...

FCC Chairman Ajit Pai's long-brewing plan to repeal Net neutrality has the broadband, telecom and entertainment worlds at loggerheads. The commission's expected Dec. 14 vote could result in a complete rewrite of the script for the Internet's competitive landscape and consumer protection models. The ...

Let's face it: Your website is central to your e-commerce business. Upgrading your website is one of the most important things you can do to bring in new customers and sell more products. Sometimes, though, it's difficult to know exactly how to improve your site. To help you out with that dilemma, h...

Product reliability and ease of use are key for B2B technology marketers, according to a recent survey of technology product and service decision makers in the U.S. Four hundred B2B tech buyers participated in the survey, conducted for Lavidge by WestGroup Research. Overall, 68 percent cited reliabi...

Amazon Web Services shone a spotlight on Internet of Things and machine learning technologies earlier this week, with the announcement of a new operating system and several new services designed to encourage radical expansion of their deployment and use across multiple industries. The new OS, Amazon...

Snap aims to combat fake news on Snapchat by separating content from professional creators from postings by friends and family. Stories and Chats from friends will appear on the left side of the camera, while Stories from content creators, publishers and other members of the community will appear on...

Online sales hit a new record of $6.59 billion on Cyber Monday -- a 17 percent increase from the $5.6 billion in last year's sales for the day -- making it the largest online shopping day in history, based on Adobe Analytics data released Tuesday. Mobile shopping also broke records, starting with th...

U.S. retailers crossed a historic new threshold over Thanksgiving weekend as consumers set new records for e-commerce activity and embraced mobile shopping like never before. The record-breaking $5.03 billion spent online on Black Friday -- a 17 percent increase from a year ago -- was in line with ...

In the security world, there is a truism that defense is harder than offense because it's an asymmetric playing field. The bad guys need only find one path into an environment -- one place where everything hasn't been done perfectly -- while those charged with securing that environment need to prote...

One of the few policies that President Donald Trump's administration has carried over from his predecessor is that the federal government needs to make vast information technology performance upgrades -- especially to cloud-based platforms. That should comfort vendors seeking business in the federal...

Apple's iPhone and Google's Android operating system hit the marketplace one decade ago. Ten years later, there's still plenty of debate over which is better. I've lately been asked which of three new flagship phones is better: Apple's iPhone 8, its iPhone X, or Samsung's new Galaxy S8, which runs G...

Business-to-business firms view increased online activity as an effective way to boost their growth, according to a new report from CloudCraze. Eighty-nine percent of the 400-plus B2B decision makers CloudCraze surveyed in the United States and Europe expected digital commerce would help their busin...

Google on Wednesday announced the addition of new functionality for its recently launched job search portal, including features that display salary range and street-level location information. Salary information -- among the things users have requested most, according to Google -- will improve the ...

A total of 164 million Americans, or 69 percent of the U.S. population, plan to shop Thanksgiving weekend, according to a new survey by the National Retail Federation. Upwards of 115 million people, or about 70 percent, plan to shop on Black Friday, the report shows, while 78 million plan to shop on...

Amazon has denied a report that it has been working on a free, ad-supported video platform to complement its subscription-based Amazon Prime Video service. Amazon has been in talks with various television networks, movie studios and other media entities about providing content to the site, according...