Archive

Most retailers don't have the in-store technology to view customer information across various touchpoints, suggests a new study from Kibo. Fifty-eight percent of retailers who participated in the study, released last Thursday, acknowledged they did not have that capability. The study was based on qu...

It can be a full-time job trying to keep up with Salesforce's newest cloud offerings and messaging. However, it is always worth the effort, because the company's pronouncements are often early bellwethers of the future direction of the software industry. This has become particularly true with respec...

Social media influencer advertising has become a major factor in e-commerce. Marketers of both big and small brands long have committed large chunks of their advertising budgets to endorsements by well-known personalities. Social media influencer campaigns are based on that tried-and-true formula, b...

Walmart on Tuesday outlined plans to grow its critically important e-commerce business in the U.S. by 40 percent over the next fiscal year. The company intends to leverage a series of key acquisitions and its more than 4,600 brick-and-mortar locations to mount a direct challenge to Amazon for millen...

Nearly 60 percent of small businesses have been the victims of a cyberattack over the past year, but the vast majority didn't realize that they had been attacked, according to Nationwide's third annual survey of 1,069 businesses with fewer than 299 employees. Initially, only 13 percent of the partic...

Apple's use of facial recognition to unlock its iPhone X may open the gates for developers champing at the bit to bring the technology to the Android world. Face ID, which will replace fingerprint scanning in Apple's new $1,000 iPhone X, uses Apple's TrueDepth 3D camera to verify the owner of a phon...

Hewlett Packard Enterprise has allowed experts working with Russia to review the source code of cybersecurity software that is used by the U.S. Defense Department. The Pentagon uses HPE's ArcSight software to protect sensitive computer networks. The review of its code was conducted by Russian firm E...

Here's a disturbing thought: A RoboCEO powered by artificial intelligence -- possibly based on IBM's Watson -- could be running some companies within the next decade. Not every company will warm to the idea, to be sure, but it's conceivable that the practice could begin. Are you ready to work for a ...

Shipping has become a key part of success in the online shopping revolution. Amazon has raised consumer expectations dramatically when it comes to shipping, and etailers have been scrambling to keep up. Because changes occur on a near-daily basis in the shipping world, here are some tips for getting...

There are times when it seems like technology can work almost too well. Now, if working too well sounds to you like an impossibility -- along the lines of being too rich or too good looking -- reflect that there's more to a technology than end-user experience. In addition to the experience of using ...

Google on Monday announced that it was dropping its decade-old policy of requiring media and news publishers to provide a limited amount of free content. The so-called "first click free" policy meant that publishers had to make a certain amount of content available to users who conducted a search on...

Amazon has unveiled five new Echo products that raise the bar in the automated home market. Among other things, Amazon has improved the sound quality in its second-gen Echo speaker to compete with several new competitors in the high-end audio segment. The new Echo has a new speaker architecture, a d...

Cloudflare on Wednesday released the beta version of Cloudflare Stream, a new, inexpensive streaming video service. Designed for app developers who want to build businesses hosting and streaming videos, Cloudflare Stream bundles encoding, global delivery and video player software into one package. ...

Showtime Networks apparently has mined the websites of online viewers using the same Coinhive technology that The Pirate Bay recently used in a test run on its site. A subsidiary of CBS, Showtime is a premium television network that offers professional boxing, feature films, original scripted televi...

In this age of tech industry consolidation, one has to wonder what will happen with the pace of innovation as a few large companies begin to dominate. In personal computers, the WinTel marriage continues to control the technology, while Dell, HP and Lenovo control the devices. Similarly, in smartpho...