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Tidio AI, an innovative CRM tool, aims to democratize access to advanced customer service automation and efficiency for small and medium-sized businesses.

Failure to adhere to Amazon's strict policies can lead to serious repercussions such as delayed or frozen payments, loss of product listings, and eligibility to sell on Amazon. Third-party software and outside help are often necessary for staying on top of policy changes.

Whether Walmart succeeds in winning over its customers could directly impact other retailers to follow suit. Either way, a key factor is collecting their insights.

Consumers in the U.S. lost more than $4 billion to investment scams in 2022, and this year is expected to be worse. This rip-off trend is growing as investment scams become increasingly sophisticated and widespread, taking advantage of the rise of digital technologies.

Apple is upping the interest rate ante by giving its customers the ability to expand their financial footing with a high-yield savings account, while at the same time keeping them within its ecosystem.

Intent data is becoming an increasingly important tool among B2B organizations and retail marketers. In fact, 62% of companies now use one or more intent data solutions. Yet, as a new product category, intent data can be complex.

The telehealth age of medical care is gaining momentum even as online medical services strive to overcome barriers to expanded services. Patients applaud the quick solutions that keep them out of time-consuming and costly in-person doctor appointments and pharmacies.

We spoke with Robert Brown from BDO Digital about customer analytics in retail sales. He noted that a fundamental notion about the role of technology this year is that it is critical to invest in e-commerce and digital marketing.

The combined offering, Commerce 360, consists of a custom website, a smart point-of-sale device, and a merchant dashboard, allowing SMBs to accept payments on any channel.

The rapid growth of digital fraud by consumers working with dark web-based gangs is a symptom of fraud's accessibility and democratization among everyday internet users.

As physical stores enjoy a return of foot traffic from younger consumers, their banking and payment preferences present challenges to retailers.

Digital Forensics Corporation is waging war to protect and educate the public about a rapidly growing trend in cybercrime dubbed sextortion, where online predators target teens and young adults with threats to expose sensitive personal photos.

The new policy urges more mandates on the firms that control most of the nation's digital infrastructure. It also preaches an expanded government role to disrupt hackers and state-sponsored entities.

U.S. Marshals Service spokesperson Drew Wade said in comments to news outlets on Feb. 27 that the agency received a ransomware demand and found a data exfiltration event that affected the agency's stand-alone computer system.

Recent shifts in consumer behavior will significantly impact brand sales this year and beyond. Brand marketers need to refocus efforts on planet sustainability; otherwise, they risk losing their consumer bases to brands that do.

Apply these tips to prevent bad actors from using your IP address to load malware onto your devices, serve you with ransomware, hack into your financial accounts, or steal your entire online identity.

Attention retailers! Are your stores ready to get phygital? A successful phygital retail strategy blends the useful elements of the in-person customer experience into the digital sphere interchangeably.

2023 might be a volatile year for cybersecurity officers as they deal with the pressures of maintaining a ridged security posture while also dodging the bullet of blame when attacks are successful.

King of the Curve combines gamification and social strategies to assist science students in scoring better on med school entrance exams and related challenges.

TikTok has become the go-to app for Gen Z and others who prioritize social commerce influencers. However, lawmakers and citizens with growing concerns about data security and surveillance are pushing for congressional action to ban the China-based app in the United States.