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To save money and reduce risk, those four steps should ideally be undertaken before any facility is built or operations staff are hired Conventional wisdom for domestic U.S.-based high-tech firms dictates that sales and marketing budgets should receive slightly less than half ...

Administrators today are looking for a self-serve model. Business managersdo not want to deal with hordes of sales staff when they can download thedatabase and get it working with community source help, noted Yara. MySQLset the stage for this ability to avoid corporate structure...

"We think the trend we've seen in past studies, where companies are outsourcing commodity activities to redirect IT staff toward more strategic work, will continue," he said Moreover, as the outsourcing market matures, cost inflation -- rising wages and overall compensation --...

Another new feature, Server Manager, aims to let users keep Longhorn's built-in Internet firewall up and running all the time. IT staff will have to unlock the firewall using the Server Manager console when installing components Simplifying Needs...

The rationales underlying the outsourcing wave are many and varied. However, while outsourcing continues to grow at a rapid clip, in numerous instances companies have underestimated the risks and challenges and wound up restaffing positions they had attempted to outsource More...

The first evolutionary phase was to become more technologically based. The CSO had to become more technical in his or her approach to security issues. They responded early on by teaching staff about the technology issues related to security functions. But CSOs found out that others in the corporate structure who were not involved directly in the security phase did not really care about those things...

The Any Control Center includes AMP Studio; MobileManager, which lets IT managers initialize, manage and update the AMP Studio software; Escalation Manager, a tool that facilitates the delivery of service calls to the field; Real-Time Status Board, which processes and displays information about call and messaging events; and Mercury, which is a back-up system for messaging to field staff in case of emergency or a corporate network system outage...

Still, there can be some hesitancy from management and workers alike, Hersh noted. To ease them into the process, managers can pick and choose the types of features they want their staff to use so that it isn't a matter of having something forced on participants Design Wish Li...

The Linux MPS provides a new option to customers who are already using a dedicated server but no longer want to do their own server management. With the Linux platform, users do not need a resident IT staff to manage the server, Lewis said The Linux MPS suite will help small a...

"IBM Business Service Management (BSM) software helps business and operations staff understand the complex relationships between business services and supporting technology. It gives organizations advanced, real-time visibility of services and processes in a comprehensive service dependency model. It incorporates data from a broad array of IT resources and business support systems that contribute to defining a service," explained Pierre Coyne, manager of enterprise and business service management solutions for IBM's Tivoli Software unit...

The Electronic Frontier Foundation (EFF) has been frustrated by the clandestine nature of the electronic voting systems it has encountered, according to Staff Attorney Matt Zimmerman Speaking before a congressional subcommittee on elections last month, Zimmerman testified, "EF...

"All any of us needs is a working Internet connection and a Web browser," Charnas declared, noting that one of the things that ties his virtual staff to a central office geography is the fax machine Charnas solved the need for faxing documents without having a physical fax mac...

Will I need to migrate for more functionality and knock out my budget? No. Too often vendors hit you up for more money after they make the initial sale, claiming that "you need to migrate to a newer version." With the Software as a Service e-commerce model, you will never be asked to migrate to a purchased application for more functionality. In fact, with an on-demand model, the total cost of ownership is lowered because there is no hardware or software expense, less staff and support is necessary and you don't have to pay for functionality upgrades.

Open source software providerOpenLogic last week announced the results of a survey focusing on the most recent draft of the GPLv3 (General Public License) ...

Also, security responsibilities have not been part of the traditional mandate of IT staffers, he told the E-Commerce Times "Their job has been to ensure that systems are functioning properly," Siciliano said, "so the relationship between security and IT has never been solidifi...

Cost is an issue. In calculating cost, it is best to include the platform, the destination, the time spent in backup versus the time it would take to rebuild lost data in a data outage situation, staff time investment and any relevant overhead costs Backup Destinations...

Wikis are perfect for bottoms-up and ad-hoc cooperations. It is a very viral tool, meaning it is a light word processor inside a Web browser. Using a wiki avoids buying a big application from a vendor. One key aspect is the collaboration feature that allows multiple users to share written information at the same time. It is not a one-to-many issue. A second aspect is use of an Internet server to host the process. This takes an IT staff to maintain...

It also allows organizations to track billable and non-billable time and expenses directly within the CRM software, letting users manage staff and projects across an organization ...

Hand in hand with those new supporting processes goes the necessity of having good IT staff. "Good CIOs now must surround themselves with good technologists so they don't have to worry about that stuff as much," Mark Polansky, senior client partner and sector leader of Korn/Ferry's information technology center of expertise, told TechNewsWorld...

The OpenSuse Educator add-on CD (EDU-CD) is the Swiss army knife of Linux-based operating systems for schools. Not so much a standalone distribution as it is a layer of applications to be slathered on Novell's basic OpenSuse operating system, Educator aims to address the needs of school staff and administration. While it includes student and course management information tools, as well as library automation programs, it doesn't offer much in the way of classroom applicability and is therefore not the first choice for many schools and educational settings...