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SC Breathes New Life Into Novell’s Ancient Microsoft Beef

Feeling nostalgic about the early Clinton years? The dawn of the dot-com heyday? The Seattle grunge music scene? If so, you're in luck. The U.S. Supreme Court is giving the go-ahead for two tech companies to finish a battle that began more than 10 years ago but became bogged down in the legal system ...

CRM BLOG SAFARI

Welcome, Workhorse

Microsoft's annual lollapalooza of a conference, Convergence, has come and gone, but the blogs it triggered live on. The team behind Microsoft CRM Live -- the on-demand application scheduled to be released later this summer -- has been particularly prolific, with "how-to" posts such as"How to get better performance from the MetadataService,""Mail Merge and more..."; andAccessing CRM Live Web Services...

Ballmer Talks Up Dynamics CRM

Microsoft is on schedule to release Dynamics CRM Live this summer, CEO Steve Ballmer assured the crowd at the Convergence 2008 keynote address. The application's features and functions are, for the most part, familiar to users and partners. They are largely the same as the Dynamics CRM 4.0 application released in January. The only difference is that Live is hosted and managed by third-party vendors...

Christians, Rockers and Pro-Choicers Testify for Net Neutrality

The House Judiciary Committee held a panel hearing on the issue of net neutrality Tuesday, hearing testimony from such diverse interests as a rock band, an abortion rights advocacy group and the Christian Coalition of America. The unlikely trio converged on the Hill to call for legislation that would ensure that cable and telco Internet service providers do not dole out broadband -- or restrict its use -- for political reasons...

EU OKs Google’s Supersize DoubleClick Deal

TheEuropean Commission has given its long-awaited blessing to Google's proposed US$3.1 billion acquisition of online advertising company DoubleClick ...

Oracle Ventures Into Web 2.0 Universe With On Demand v15

There's more behind Oracle's decision toprebrief bloggers on its latest product release than a sense that the time is ripe ...

CRM BLOG SAFARI

CRM Bloggers Are People Too

Bloggers -- especially those whose traffic volumes can rival a minor newspaper's -- are getting used to the royal treatment. Consumer electronic vendors, hotels, auto manufacturers -- heck, even politicians -- are reaching out to the people who have made it their avocation to blog about them. Everywhere, it would seem, except in the CRM industry ...

Negroponte Goes Fishing for an OLPC Chief

In Search Of: CEO to turn IT organization that operates like a terrorist group into a Microsoft-like outfit. Vision and big-picture mentality not required. Management, administrative and detail skills sorely needed. Ability to deal with a chairman who occasionally goes off reservation during press interviews a big plus ...

Brain-Scanning Tech May Reveal Mind’s Secrets

Through a study using brain scanning technology called "functional magnetic resonance imaging," which records mental activity, neuroscientists at the University of California at Berkeley have gained greater insight into how the human brain "sees" objects ...

Reports: RFID Ripe for Supply Chain

RFID, or radio frequency identification, has gained ascendancy in the corporate world more by fiat than through efforts to persuade suppliers that the technology could deliver internal returns -- at least, in the beginning. With the requirement to deploy it or lose contracts handed down by such entities as Wal-Mart and the Department of Defense, partners scrambled to comply...

Facebook Gets Sandberg, Google Loses Face

Facebook has a new honcho. The Web upstart-turned-conglomerate has lured away Sheryl Sandberg, Google's ad platform guru, to join its team as chief operating officer ...

CRM BLOG SAFARI

Whither Salesforce.com?

PeopleSoft, JD Edwards, Siebel and a host of others succumbed to the pull of its tractor beam. Could Salesforce.com be next on Oracle's list? ...

Shareholders Suits May Thwart Yahoo’s Strategic Maneuvering

Ever since Microsoft made an unsolicited takeover bid for Yahoo -- a US$44.6 billion proposition -- Yahoo has been beset with distractions, which the company readily acknowledged in making its annual report ...

EFF Sues DoJ for Stonewalling on Google Hire

The Electronic Frontier Foundation has filed a lawsuit against the U.S. Department of Justice for not responding in a timely manner to a request it made six months ago under the Freedom of Information Act. The organization had asked for any communications between former DoJ attorney Jane Horvath and Google ...

NetSuite Takes On Salesforce.com With New Open Standards Dev Platform

NetSuite has introduced its own version of a development platform -- direct competition for the raft of initiatives and platforms Salesforce.com has designed to entice developers to its product line ...

Free Speech Advocates Mount Legal Battle to Unchain Wikileaks

TheAmerican Civil Liberties Union, the Electronic Frontier Foundation,Public Citizen and twelve media groups are asking a federal court to lift an injunction against the global whistleblower Web siteWikileaks.org ...

RightNow Launches February ’08, Gives Customers More Context

RightNow has updated its flagship Software as a Service CRM product with new agent desktop functionality, customer-tracking abilities, enhanced analytics and chat features ...

Yahoo Buzz Lets Readers Rank the News It Chooses

Yahoo has launched it own version of a social media Web site -- that is, one that publishes a selection of articles from a variety of online sources every day and gives users the chance to rank them ...

CRM BLOG SAFARI

The Customer Is Sometimes Always Right

The customer is always right -- except for, of course, when he or she isn't ...

Can Google’s Midas Touch Turn Health Record-Keeping Golden?

Through a joint venture with the renownedCleveland Clinic, Google is entering yet another software category: electronic personal health records ...

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