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"When we first signed up for Shopster's beta program," Pizor said, "we figured, 'Let's give this a run and see what we can do with it.' It only took us about a week to find out what a great product line Shopster offered, an awesome support system in the staff and members, and a company that was determined to be successful."

Some had speculated that Oracle planned to disrupt a burgeoning open source database market or bury the Berkeley DB project -- popular for embedded database use by developers seeking exceptional speed and reliability. In the end, though, Oracle left the Sleepycat developers to their work after keeping 100 percent of the smaller company's staff employed after the acquisition...

Intel's mobile clinical assistant platform -- the outcome of hospital workflow studies, nurse and physician interviews, and ethnographic research -- focuses on the needs of healthcare providers to enhance patient safety, reduce medication-dispensing errors and ease staff workloads...

TransGaming, a developer of software portability products for the electronic entertainment industry, announced Thursday that the company's Cedega portability engine will be incorporated into Mandriva Linux 2007 ...

Indeed, integration and implementation of the CRM system happened very quickly, with few hitches. The firm's new CRM system has provided a number of benefits to Altman, beyond the firm's original business driver. It has addressed, for example, a nagging problem at the company: scattered sales leads and data, which would become very problematic when sales staff left the company...

The NYC DoT began bringing integrated GIS applications online within its IS environment in 2000-2001, said John Griffin, director of GIS and data warehousing information systems. "Initially, the major obstacle to implementing this approach was not technical but rather cultural. At the time that we initially went online, tools such as Google Maps and even MapQuest were not available or widely in use. The presentation of data that traditionally had been served up in rows and columns or on a legacy green screen terminal was "good enough" for most Department staff to do their jobs. Even if an employee was spatially inclined and motivated, asking for the data on a map was assumed to not be feasible."

It's the catch-all department in many companies where top sales funnel activities like lead and demand generation are found, or lower sales funnel strategies including pre-sales support, pricing exceptions and team selling are found. It's team selling on enterprise-class ERP applications. It's also another word for a telemarketing staff. Defined by its functions more than its measures of performance, business development is, in many companies, the glue that connects customers and prospects with sales...

Most people can visualize the classic customer service environment: hundreds of agents sitting side-by-side in a large contact center, all working off the same script, working the same shifts and being monitored in the same manner. The mass media has reinforced this vision of customer service facilities as work farms located in the middle of nowhere, staffed with unhappy employees...

The Mozilla Foundation patches seven security flaws with version 1.5.0.7 of its Firefox browser. Four of them, rated "critical," would allow attackers to install software on vulnerable computers ...

Individual facilities differentiate themselves with the machines and medical innovations they adopt as much as by the staff competencies they nurture So, hospitals may mine CRM or health information management databases to determine the prevalence or ubiquity of diabetes or he...

Mitchell, of Ellicott City, Md., is a former U.S. Marine Corps officer whose left arm was severed at the scene of a motorcycle accident in 2004. After reading about Sullivan in a magazine, Mitchell undertook her own research and was put in touch with Dr. Kuiken. After an evaluation by Dr. Kuiken and his staff, she was found to be a strong candidate and successfully underwent the surgery in 2005...

This game-playing by the commission should make entrepreneurs everywhere sick. Kroes and her staff are acting like spoiled children, as they are basically telling Microsoft, "We think you have problems, but we won't tell you how to fix them." That's disappointing leadership from Kroes, who was recently named by Forbes as one of the "World's Most Powerful Women."

The SEC is also looking into whether HP fully disclosed what it knew about Perkins' departure, with staff at the regulator questioning why HP did not notify the SEC that Perkins left the board because of an internal dispute ...

The Eclipse Foundation, an open source community committed to the implementation of a universal development platform, has approved the creation of the Aperi Storage Management Framework Project ...

Grisoft, the supplier of AVG security software, has released the public beta version of AVG Internet Security 7.5, its new anti-malware security suite. In addition to the new security suite, public beta versions for the entire AVG 7.5 computer security portfolio are available, including new and updated products ...

6. Find out if they have actual experienced systems administrators on their support staff. When you call in for technical support, it can be a frustrating experience to be stuck talking with a non-technical "customer service" representative when you really need to talk to a systems administrator who can resolve your issues. Find out the structure of their support department, how quickly you can get to an actual systems administrator when you need to, and which systems administrators can help you when you need help...

Dell also disclosed that the U.S. Attorney for the Southern District of New York has joined the SEC staff in requesting information from the company Technology Day Still a Go...

Solectron, a provider of electronics manufacturing and integrated supply chain services, won a multi-year contract from Sun Microsystems for its legacy StorageTek product line. As part of the agreement, Sun will transfer to Solectron the operations at its StorageTek manufacturing facility in Puerto Rico ...

The SEC is also looking into whether HP fully disclosed what it knew about Perkins' departure, with staff at the regulator questioning why HP did not notify the SEC that Perkins left the board because of an internal dispute "HP intends to respond to the SEC staff that it belie...

Reinforcing the company's strategy around open source business models, IBM announced new resources designed to help software development teams build Eclipse-based, vendor neutral development environments ...