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E-Commerce Tending to Health and Wellness Needs

The E-Commerce Times talked with health and wellness experts from a variety of sectors for perspective on how e-commerce has been brought into service in this new -- and newly health-conscious -- world "The pandemic has left a huge health legacy," Shruti Chawla, vice president...

It Pays to Nurture Your Existing Customers

The E-Commerce Times talked with several experts in customer engagement to get their thoughts about why it's critical to cultivate current customers -- and how to encourage them to stick around "Assuming that a firm has a recurring revenue model -- SaaS, maintenance, retainers...

FTC Reports Huge Jump in Cryptocurrency Scams

"When Elon Musk was on Saturday Night Live, he mentioned Dogecoin 10 times," she told the E-Commerce Times. "People hear that and stories about one-day millionaires, and they want to get in on the action." "Some people want to get rich quick," added William J. Malik, vice pres...

Word on the Tweet: Twitter Will Hatch Subscription Service

"That one feature is probably worth it for a lot of people who don't want to lose their job or their reputation because their fingers moved before they engaged their brain," Rob Enderle, president and principal analyst of the Enderle Group, an advisory services firm in Bend, Ore. told the E-Commerce Times...

E-Commerce Opportunities Abound in Latin America, Despite Challenges

"U.S.-based companies have to understand the local flavor. The last-mile delivery is key to success. This means partnering with local delivery service providers as well as hiring local leaders," Ray Wang, a principal analyst at Constellation Research, told the E-Commerce Times...

Livestream E-Commerce Goes Mainstream

The E-Commerce Times talked with several experts in the field to see what's driving this trend -- and to get their take on why livestream shopping events have become all the rage "Livestream shopping events have become a popular way for customers to make purchases while proper...

SCOTUS Tilts Toward Software Access in Ruling for Google

To do so would have required the Court "to articulate a clear standard, which in turn would serve as a threshold" for all future software copyright cases, said David Herrington, a partner at Cleary Gottlieb. "But it was clear from oral argument that several justices struggled with how to draw that line," he told the E-Commerce Times...

Many CEOs Skeptical of Social Media Marketing

He added that social media advertising has a conversion rate of three percent. "A three percent click-through rate would be good. A three percent conversion rate is a kick-ass number," he told the E-Commerce Times Nevertheless, more than three-quarters of the CEOs surveyed by ...

This New Online Marketplace Caters to Creators

"They do not typically have many resources to build sophisticated websites or apps that are ready for digital commerce. Nor can they spend a lot of money hiring SEO and marketing consultants to bring traffic to their websites," he told the E-Commerce Times Different Approach M...

Digital Payments Lead March Toward a Cashless Society

"COVID-19 most definitely changed how Americans shop, especially when doing so in person. Digital payment services such as Venmo, PayPal, GPay, Apple Pay, and others show a lot of promise for future growth," he told the E-Commerce Times The numbers confirm that many consumers ...

CPG Brands Doubling Down on Direct-to-Consumer E-Commerce

The E-Commerce Times spoke with several DTC experts to help shed some light on these issues DTC Catalysts...

EXPERT ADVICE

Tax Benefits That Can Help Small Tech and Entrepreneurs Now

"It can be pretty significant in helping businesses claim employee retention tax credits that were as big or bigger for certain industries," Brent Johnson, cofounder and CEO of Clarus R+D, told the E-Commerce Times. Federal Tax Overview...

The Growing Gig Economy

The E-Commerce Times spoke with several experts familiar with the ins and outs of the gig economy to find out what's evolving and changing in this burgeoning field "The gig economy is characterized by independent workers who perform temporary jobs while on flexible schedules,"...

Microsoft Nabs Nuance for $19.7B to Bolster Cloud for Healthcare

"More importantly," he told the E-Commerce Times, "Nuance will open the door for Microsoft to sell and upsell other healthcare-related services and solutions." According to Microsoft, Nuance solutions are currently used by more than 55 percent of physicians, 75 percent of radi...

EXCLUSIVE INTERVIEW

Social Platforms Now Central in the Commerce Spectrum

"It is becoming increasingly easy for consumers to purchase. That is happening because it is moving where their purchasing is happening. That is where we're spending our time," he told the E-Commerce Times The history of commerce shows a time when people had to leave their hom...

Big Tech Urges SCOTUS to Ease Risk of Consumer Class Actions

In a 2018 financial report referencing the jury decision, TransUnion said, "we continue to believe that we have not willfully violated any law." In a statement provided to the E-Commerce Times through spokesperson David Blumberg, TransUnion said, "We do not comment on pending litigation."

Made in China, Sold on Amazon: The Numbers are Skyrocketing

"They pose our biggest risk," Nate Jackson, vice president of acquisitions at Perch, told the E-Commerce Times Competitive Breeding Ground...

Modern Solutions for a New Era of Collaboration

The E-Commerce Times spoke with several experts in the field of collaboration software and technologies to get their take on the many ways that people are finding to work together, both remotely and in person "Teams are more dispersed than ever," Oliver Huebler, managing direc...

E-Gift Cards Fitting the Bill for Consumers, Retailers

"Do not forget that many are buying gift cards not as gifts, but as investments in retailers to support their business," Nikki Baird, vice president of retail innovation at retail enterprise solution provider Aptos, told the E-Commerce Times It is a great way to show support a...

Arts and Culture’s Virtual Survival Story: The Show Must Go On

The E-Commerce Times spoke with experts in the arts, design, and marketing to see how these fields have changed and how they might continue to evolve in the future "It is something that we were forced to learn by necessity," Ed Kirchdoerffer, general manager of the Mayo Perfor...

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