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Once the software industry absorbed this week's news that SAP would be acquiring the French business intelligence vendorBusiness Objects for close to US$7 billion, speculation immediately shifted to what would happen to Cognos. With Oracle's digestion ofHyperion complete and the Business Objects sale looking very likely to occur, Cognos is the last of the large, independent BI vendors left standing...

Interactive Intelligence introduced a new iteration of its flagship contact center automation and enterprise IP (Internet protocol) telephone software platform. Customer Interaction Center (CIC) and Vonexus Enterprise Interaction Center (EIC) version 3.0 include upgraded security, new deployment and integration technologies -- it introduced a public API (application programming interface), for example, that allows users to create custom apps -- as well as enhanced mobility features...

Google is introducing ad-supported video clips from YouTube -- what it calls "video units" -- to its AdSense advertising platform, one of many steps in a strategy designed to glean a return on its massive investment in the video-sharing Web site ...

The uninsured and underinsured in this country will be a top focus in the run-up to next year's presidential elections as competing candidates face off over who has the best plan to solve the burgeoning problem ...

SAP has announced it will acquireBusiness Objects for about US$6.78 billion. The French business intelligence vendor is one of the few assets on the market able to go head to head withHyperion, which Oracle bought earlier this year for $3.3 billion ...

A compromised Marin County, Calif., Web site apparently prompted the U.S. government to temporarily shut down all of the state government's Internet sites this week ...

Microsoft has introduced HealthVault, a portal for consumers in which they can store their health data -- either manually or by uploading data from, say, a heart monitor -- as well as search for related healthcare information ...

Silicon Valley venture capitalists Bay Partners and Bessemer Venture Partners have pooled resources with Salesforce.com to roll out a fund that will invest in companies' development activities on Salesforce.com's platform ...

The big news when Saleforce.com released its latest version of what is hot in the CRM space -- Winter '08 -- was Force.com. The immediately understood subtext was that Salesforce.com had officially begun its migration to a platform on-demand company, launching the first salvo in what Denis Pombriant, managing principal of the Beagle Research Group, wrote could be the next platform wars...

Google has added functionality from Postini -- its recently acquired on-demand security provider -- to Google Apps Premier Edition, further leveraging its ambitious acquisition and development platform ...

IBM made several developments in its RFID (radio frequency identification) partner and product platform that should make software and hardware integration of the technology easier for firms, the company said ...

Gartner provided welcome news to the CRM industry earlier this month when it released estimates that overall CRM revenue would rise by about US$1 billion annually through 2011; for this year, CRM software revenues were projected to exceed $7.4 billion -- a 14 percent increase from 2006 ...

Less than a year after its much-ballyhooed rollout of Vista, Microsoft is giving in to the demands of manufacturers and business users who want to switch back to the XP operating system ...

Dean Kamen, inventor of the Segway, and Steve Perlman, who developed Apple's QuickTime video technology and WebTV, were among the people who descended upon Capitol Hill to protest the Patent Reform Act passed by the House of Representatives at the beginning of September ...

SAS added a new application to its lineup of customer service analytical offerings. SAS Real Time Decision Manager embeds analytically driven decision logic at every customer interaction ...

Transit Wireless, a joint venture that includes Nab Construction, Q-Wireless, Dianet Communications and Transit Technologies, won the right to wire for cell phone use New York City Transit's 277 subway stations in a 10-year contract valued at US$46.8 million, according to news accounts of the closely watched bidding ...

SAP, which has developed and acquired a number of applications for small and medium-sized companies, added yet another to its line up. SAP Business ByDesign is an on-demand enterprise suite aimed at companies with 100 to 500 employees that do not have strong internal IT support ...

Analytic software provider Verint released the first update of its Audiolog application since its acquisition of Mercom last year ...

MySpace is tapping into its rich universe of content -- that is, its users' profiles -- to bulk up its advertising platform ...

Google has added the third leg to its online suite of office applications. The new addition, dubbed "Presentations," is analogous to Microsoft PowerPoint. Now that Google has a full-fledged productivity suite, it has shortened its name from "Google Docs and Spreadsheet" to simply "Google Docs." ...