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The initial growth strategy followed by BulkRegister was to push for market share at the expense of profitability. In December 2000 it received a $1.5 million investment to help it achieve profitability. Under pressure to improve its financial performance, BulkRegister's board of directors held an emergency meeting on March 5, 2001 and dismissed then-CEO Tony Keyes. The next day at least 18 additional employees were laid off out of a total staff of 33...

Further, features like call logging and click-to-dial -- complex projects with traditional telephony -- are innate. Also, VoIP applications are easily remotely hosted and managed, which is a boon for distributed businesses and those without large dedicated IT staffs and budgets. With hosted applications, in particular, remote staff are typically easy to integrate into the sales and support workflow...

"A more imminent threat is the constant stream of automated scripts that probe servers connected to the Internet for known vulnerabilities," Popovich told the E-Commerce Times. "Perhaps the ultimate basic requirement for all privacy and security solutions is that they must be adapted to the unique aspects of your business staff, operation and data."

In addition, for many of us, the new Intel processor was somewhat old news given Intel had been talking about it for months. This lack of surprise, along with AMD's action, took the bloom off Intel's event to some degree. Intel has made some recent staffing changes by putting two very capable people in charge of marketing and branding, so I expect their public response to occurrences like these to improve going forward...

Look for a company that has a low level of staff attrition. Continuity of tech talent is very important throughout the project A good SI is always technically unbiased. "You don't want to hire an integrator that has a tech solution in mind before it understands what the requir...

Companies are seeing e-mail usage grow at exponential rates. While the rise in e-mail use can improve employee productivity, it also presents challenges to IT staff, many of whom are struggling to keep pace with the rapid increases as related management, security and storage tasks increase. Some are looking at e-mail outsourcing options as possible solutions...

Windows, however, won a "somewhat better" assessment in terms of ease of initial installation and ongoing administration. It earned a "much better" grade for availability of skilled support staff Mixed Environments...

It was not immediately clear what triggered the request for data, which took the form of letters to major producers of the new DVD players. Sony, the originator of the Blu-ray format, confirmed that it received a letter from EC staff, but said it was not aware of any specific complaints about its practices. The company also said in a statement that it would cooperate with regulators to provide the information they are seeking...

Despite its growth and success, Wilson has found himself unable to research and write for the blog on a daily basis. That has led him to change strategies. "Without writing for the blog full-time or with a staff, I came to the realization that it could not compete with automated news gathering sites [e.g. Google News] for breadth and completeness of coverage. Instead, I changed to a focus of selecting significant events and news items," he explained...

In essence, Perfect 10's lawsuit is an attack on the practice of linking, according to EFF staff attorney Jason Schultz "Its theory is that merely linking to a Web site that has infringing content on it -- even if you don't know it has infringing content on it -- is an act tha...

In doing some background research on this idea, I asked Phoenix staffers if they had ever thought of doing this. Not only had they thought of it, they said they have in the past demonstrated products that went well beyond what I'm talking about here. For instance, one offering would lock up if the cell phone tied to the laptop left the immediate vicinity. When Phoenix demonstrated this a few years ago, folks weren't as concerned about data loss as they are today. It is hard to imagine a time when security wasn't important, but this just shows how much things have changed...

"I really think this is another crack in the wall of DRM denial that the major recording labels have been putting up," Electronic Frontier Foundation Senior Staff Attorney Fred von Lohmann told TechNewsWorld MP3 Move...

"Nobody thinks you're going to lose an ear, but those things happen. Folks are using all their reserve at an early age and there's going to be no reserve to fall back on when natural hearing loss with aging takes place," Brenda Lonsbury-Martin, chief staff officer of science and research for the American Speech-Language-Hearing Association, told TechNewsWorld. "Just like you have to wear a seatbelt, you have to protect your hearing, too."

"Dean's presidential campaign was remarkable at the time for its extensive use of the Internet to reach out to its supporters," a Wikipedia summary now notes. "The candidate's staff, and occasionally even the candidate, frequently 'blogged' while on the campaign trail and even sought advice on important campaign-related decisions -- in at least two instances even making decisions through online polls of supporters."

Open Source Development Labs (OSDL) is planning to host the first-ever Healthcare Day at LinuxWorld San Francisco on August 15, the Beaverton, Ore.-based firm announced this week ...

In buying a U.S. company, liabilities do not cease once a seller has completed a deal. The allocation of liabilities is usually determined in the acquisition agreement. Acquisition agreements are described in the previous article in this series. Here we examine the role of indemnifications in acquisition agreements ...

Finally, Gateway announced the good news last week that it plans to staff a call center in the U.S. to address U.S. customer needs, first for its business clients and later for its consumer clients as well. The idea that people who perform support can be located anyplace in the world, at least in my mind, was the result of mixing up what you can do with electronic and human resources. Machines can, if you allow for latency, be placed anyplace -- but people with widely divergent backgrounds often don't communicate well, even if they seem to speak the same language...

For its part, Dell positioned the move as part of a larger investment being made in shoring up its customer service experience, with the company pledging to spend US$100 million to hire and train new sales and support staff, expand its call center network, create more automated self-service support tools and upgrade its Web site...

What is telling, though, is Google's obvious urgency to get its Michigan operations up and running. The company expects to have hired much of its staff and be operational by fall, spokesperson Brandon McCormick told the E-Commerce Times "If that means we have to create a tempo...

In general, however, firing a CEO seldom results in improvement for the employees. HP's Mark Hurd is the current exception and Carly Fiorina was more the rule. Hired gun CEOs tend to think tactically and often focus more on their own compensation than what the company needs to do. The successful ones bring in people from the outside whom they trust and whom, in turn, do the same by cycling existing staff for people they trust...