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Salesforce.com added two functional areas to its CRM and introduced its Force.com platform with the rollout of its Winter '08 release ...

A software tool is released with a performance guarantee and the promise of periodic updates. Another commercial application for the market? Not quite. Rather, this is emblematic of how malware writers are doing business these days ...

Google -- the company that championed the concept that no piece of information was too small not to be indexed for public consumption -- is calling for the development of a global privacy standard ...

Bank of America has quietly raised ATM fees it charges noncustomers to $3. The bank has more than 16,000 national branch location machines; of these, some 6,000 are located in such public places as malls, movie theaters and stadiums. Fees to use these ATMs will remain $2 ...

MySpaceTV will relaunch "Quarterlife," a network television pilot about a group of recent college graduates that aired briefly on ABC in 2005. Accompanying the show's Nov. 11 resurrection will be a social networking site for fans, complete with the usual Web-related content, such as character profiles. The television show's reappearance on the Internet is unusual, in that most original online entertainment content is presented with an eye to making the leap to network television or general theatrical release...

A CRM consultancy will be launching what it describes as the first CRM Web 2.0 portal for executive recruitment and career development in this industry ...

Microsoft has provided "important" updates for vulnerabilities in MSN Messenger, Windows Live Messenger and Windows Services for Unix 3.0 in its monthly Patch Tuesday release. Its most important fix -- a critical vulnerability -- is in its Windows Agent animation services. This is the agent that displays animated characters for internal use, such as the Microsoft Office "talking" paper clip...

News that there may be a link between implanted RFID (radio frequency identification) chips and cancer in mice and rats sentVeriChip shares plunging by as much as 14 percent on Tuesday. The company's troubles began over the weekend when results of three studies in the United States and Europe detailing the increased risk -- which was found to range between 1 percent and 10 percent in rodents that received implanted chips -- were published by the Associated Press...

CentricCRM, a developer of open source CRM aimed at larger enterprises, is set to release an update of its flagship product, CentricCRM 5.0, next month, CEO David Richards told CRM Buyer ...

Although some people are still trying to enjoy the last of the summer weather, the retail holiday shopping season has begun. With that, inevitably, comes the peak e-mail marketing season ...

Aspect Software has introduced a series of software modules under one suite aimed at optimization performance in the contact center. The modules are for workforce management, recording and quality management, performance management, campaign management and coaching and e-learning ...

When Apple CEO Steve Jobs abruptly announced that the company was cutting the price for the 8GB iPhone from US$599 to $399, he appeared to be a bit dismissive of the product's early adopters -- many of whom stood in line for hours to acquire the coveted gadget. Some 24 hours later, though, he was trying to make amends ...

Salesforce.com has signed a contract to supply 40,000 Web-delivered software subscriptions to Japan Post, bringing the total number of deployments to the company to 45,000. The contract is now the largest seat deployment for the iconic on-demand vendor to date ...

Just in time for the start of the holiday shopping season, HP has introduced a slew of new products, including a PC specially designed for gaming ...

Palm has decided to cancel the current iteration of its Foleo product, an ultralight, Linux-based "mobile companion" device that had analysts scratching their heads when it was first announced ...

Oracle plans to acquire Netsure Telecom, a Dublin, Ireland-based company that provides networking intelligence, analytics and network data integrity software ...

Hackers associated with the Chinese government broke into the Pentagon's computer systems earlier this summer, according to a report in the Financial Times ...

Three months after it released version 8.0 of its GoldMine Premium Edition, FrontRange Solutions has put out a point version that continues to develop much of the new functionality it introduced in May ...

EarthLink has bowed out of its agreement to build a network that would provide free WiFi in San Francisco. The news follows the company's announcement this week that it is eliminating 900 jobs -- half its workforce -- and closing offices in four cities, including San Francisco. The beleaguered WiFi project in San Francisco is apparently one of the casualties...

As people head off to enjoy the last holiday weekend of the summer, few are thinking about the next stretch of holidays ahead: Thanksgiving, Christmas, Hanukah and New Year's. Rest assured, though -- retailers are giving the matter plenty of consideration ...