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IBM announced plans this week to contribute what it calls "key intellectual assets" to the open source community, in an effort to help companies and software developers adopt and share best practices for Ajax software development ...

New features "extend capabilities so a user can take a forecast and carve it into portions," he explained, "sending to outsourcers the pieces they will be working with. This helps the company refine their staffing schedules and provide a holistic view of what is going on." Swa...

However, other organizations want to offshore some of their IT work without breaking ground on foreign turf, erecting a building and hiring staff "Companies are finally grasping the fact that IT is rarely a core competency, and as windows of opportunity become smaller, here is...

IBM recently announced that it will invest US$2.2 million in 2006 to expand its Linux Technology Center (LTC) in Brazil ...

"So, the organization will have to do some type of summary back to the customers, so they know they have been heard, though not necessarily granted their wish. The part of this that needs to be thought through carefully is how to staff the interaction," Barlow explained. "The company may suggest to the customer that they are listening, and then nothing happens. That could be off-brand."

While typical user or developer feedback about crashes typically cannot point to specific sections of code that are at fault, Liblit's software helps identify those specific sections of the code, offering information about how often code paths are used in the wild, according to software developer Luis Villa, on staff at the Berkman Center for Internet and Society at Harvard Law School, and described by Liblit as a "Gnome QA God" for his work on the open source Gnome Bugsquad...

Apple inaugurated its own customer support operations in Bangalore with a ceremony there on April 17. Apple started with a staff of 30 and had floated plans to grow to as many as 600 employees by the end of 2006. Apple planned to have its new Bangalore operations team trained at Transworks before shifting them to Apple's captive facility there...

Acquisition agreements are the most important legally binding documents in the acquisition process, but their role is frequently misunderstood. They structure the deal and allocate liabilities and responsibilities among buyers and sellers ...

Today, 90 percent of what happens doesn't require company relocation, according to David Palermo, VP of marketing forSunGard Availability Services. If it does, companies like SunGard provide disaster recovery services, including infrastructure and staff in dozens of metro centers throughout the country...

After four straight years of declining revenue, Sun Microsystems said Wednesday it plans to cut 4,000 to 5,000 jobs in the next six months. The layoffs are part of a series of cost-cutting measures the company's board of directors approved to stimulate growth and a return to consistent profitability ...

"Banning the sites at school reduces school liability; however, keeping children safe -- period -- wherever they are, involves not the controlling of computers, or more staff at MySpace monitoring the content, but the education of children and families about safety." Slenk argued...

While corporations may have large security budgets and IT staff, universities often do not enjoy the same level of resources to safeguard information. Universities are typically understaffed, and their IT employees often are undertrained to deal with computer security, Dunham noted. These educational IT gurus may be ale to deal with standard system administration, but the challenge is to move beyond mere functionality into security...

Fundraising organizations rarely have the resources to get the biggest buck out of every donor they see. Typically only mega-money donors are thanked and remembered year after year. Few nonprofits have the time or staff to devote to follow up on smaller gifts. Social CRM, therefore, asks donors to share not only contact information but their reasons for giving and interests in a cause. This captures the donor's affinity to the cause, says David Lawson, GM of donor management at Kintera...

It is ironic that at a time when Google is presumably fighting to keep the Internet "open and free," it is censoring data -- not only in China and other countries, but also in America. The New Media Journal e-zine was one of the publications that was censored by Google's staff because employees thought the site contained hate speech...

Being demand-driven is what makes companies profitable and worthy of investment -- and ultimately ensures them against being acquired. One could even say that the extent to which a company is truly demand-driven determines how well they control their own freedom. Without being able to sense demand and aggressively use intelligence to capitalize on it, any company is at the mercy of its competitors and market dynamics -- two forces that ultimately destroy complacency and apathy. It's one thing for companies to have an off quarter and the headquarters staff still get slight raises or a token bonus. However, it's quite another to see acquisition on the horizon and realize that one's entire way of life is about to change...

Simpler management may be another benefit. Since employees are working with the same modem and same cellular carrier, corporate IT staff should have less trouble pinpointing problems In addition, the built-in WAN connections could lead to lower costs for the cards. "3G modem c...

Companies that have sufficient IT staff and resources and want complete control of their e-commerce channels tend to opt for in-house deployment from the beginning. This is especially the case where companies are running large systems in complex environments While the initial ...

Dubai itself was most fascinating to me. You couldn't help but be stunned by the level of technological advancement going on in this, one of the seven emirates that make up the United Arab Emirates, or UAE. After all, this is the place where a floating resort, and even a flying one, are supposedly in the works. The event I attended was held at Le Meridien, which boasts long white beaches, huge pools, and decent food. The people and staff were very friendly and most seem to have come from other countries for the work...

Sun Microsystems announced this week the availability of four new plug-in modules for the open source NetBeans integrated development environment (IDE) ...

However, he said the success of the company this coming year will not come so much from new converged products and services, the revenue potential of which is as yet unproven, but rather from greater efficiencies achieved by ending the duplication of networks, systems and staff. "Although these less glamorous, largely invisible activities may not grab the headlines, they will be key to delivering the numbers, by maintaining, and eventually growing, the bottom line again," said Bachelet...