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Microsoft’s Latest Patches Include First Vista Fix

Microsoft has released its latest batch of fixes in this month's Patch Tuesday announcement, employing a new format that makes it easier for IT administers to single out areas of risk, according to Amol Sarwate, research manager of the vulnerability research lab at Qualys ...

ATG Adds Affinity Selling to E-Commerce Suite

ATG has updated its e-commerce platform to include automated affinity selling for retailers and other e-commerce providers. It is the biggest update the vendor has made since it rolled out its v. 6.4 platform last summer, spokesperson Tucker Walsh told CRM Buyer ...

What’s Behind Google’s Sneak Attack Against Microsoft?

Another day, another charge that Microsoft has violated its consent decree -- or so it must seem to the software titan, which has been battling such accusations ever since the mega antitrust case against it ended in 2002 ...

Memo Hints DoJ Favored Microsoft Over Google

An e-mail apparently written by a key antitrust enforcement official in the U.S. Justice Department is raising suspicions that the Bush Administration unduly favored Microsoft's positions in an incident that has quickly become known as "memogate." ...

IBM’s ‘Weather Map’ Software May Track Disease Paths

IBM is contributing a processing engine to the open source and public health communities that will make it easier to track the transmission of diseases around the world ...

ACT Releases Financial Vertical

ACT by Sage has introduced its second industry-specific vertical -- this one in the financial industries sector --following its ACT for Real Estate release. Like the first vertical, this release is built on ACT's corebase with the industry-specific features incorporated into the core product line ...

Teacher Gets Retrial in School Pop-Up Porn Case

A former substitute teacher for a Connecticut middle school has been granted a retrial following a conviction that launched a wave of sympathy and outrage ...

CosmoCom Delivers Call Center in a Box

Call center software developer CosmoCom normally has an appetite for enterprise-scale customers. Now, it is employing a new business model with a product introduced in South Korea aimed at small and mid-sized businesses ...

IT Dev Spending Still Flows to Big Players

Microsoft is slated to garner the majority of IT development spending over the next six months, according to a survey of more than 300 developers by Evans Data ...

Reports: Avaya to Go Private in $8B Deal

If the reports of Avaya's acquisition are accurate, Texas Pacific Group and Silver Lake Partners are near to closing the largest leveraged buyout of a computer networking company ...

ChoicePoint Settles ID Theft Case, Licks Wounds

ChoicePoint is still doing damage control two years after identity thieves set up fake businesses and bought personal information on 163,000 U.S. residents from the data broker ...

Law Enforcement Posse Takes Down Spam King

In the never-ending war against spam, the good guys say they have chalked up one significant win: the arrest of 27-year-old Robert Alan Soloway, alleged to be the world's most prolific spammer ...

CBS Joins Social Networking Party at Last.fm

CBS has acquiredLast.fm, a social networking Web site, for US$280 million. The London-based operation focuses on music and has more than 15 million active users ...

Report: Avaya’s Bling Attracting Suitors

Avaya is reportedly negotiating with private equity companies and at least two competitors about selling portions or all of its multifaceted telecom portfolio ...

BEST OF ECT NEWS

Can Customer Service Survive in the Blogosphere?

What should companies do -- and what should they refrain from doing -- when reacting to blog postings about their products or services? Robert Cox, president of the New York-based Media BloggersAssociation and a consultant to consumer packaged goods companies, has veryspecific ideas on the subject ...

SC Tosses Telecom Class Action, Tightens Limits on Antitrust Suits

A lawsuit that began as a quest to reimburse customers for alleged collusion among telecom providers to lock upstart companies out of the market and keep prices high has ended with new restrictions on how such class action suits can be brought into court ...

Oracle Folds Siebel, PeopleSoft Features Into New E-Business Suite

Oracle has taken what it deemed to be the best CRM features from Siebel 8 and PeopleSoft 9, as well as some of its own native functionality, and incorporated them into its latest E-Business Suite release, version 12 ...

Google, Salesforce.com Partnership Buzz Grows

Through both words and actions, executives from Salesforce.com and Google have made clear they hold each other in high esteem. Just how deep that mutual admiration runs is suggested by a report in Monday's Wall Street Journal that the two companies are working through details of a potential partnership ...

Interactive Intelligence Launches Mobile IP Telephony Offering

Interactive Intelligence has introduced a mobile offering that duplicates many of the IP telephony functions available to workers on their desktop phones ...

Heat Rising in Furor Over Pentagon’s Web Site Ban

Executives of Web 2.0 companies and some members of Congress are pressing for a reversal of the Pentagon's decision to block access to several popular Web sites on military networks ...

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