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Acxiom to Go Private in $3B Cash Deal

Two private equity investors have agreed to acquire Acxiom, a provider of customer data integration technology, data products, database services, IT outsourcing, consulting, analytics, and privacy services ...

Blackstone Snags Alliance Data for $7.8B

Private equity heavyweight the Blackstone Group is taking another publicly traded software company private. It has announced it will purchase Alliance Data Systems for US$7.8 billion, including the assumption of certain debt, or $81.75 per share in cash. That is a premium of 30 percent over the $62.96 share price with which Alliance Data closed the day prior to the announcement...

SalesLogix 7.2 Sets Stage for Future CRM Developments

At its annual Insights business partner conference recently, Sage Software rolled out a new iteration of its SalesLogix application which, given the number of advancements the platform offers users, is deceptively numbered version 7.2 ...

Oracle Makes PLM Play With Agile Buy

Oracle has entered the product lifecycle management (PLM) niche with a flourish through its acquisition of best-of-breed vendor Agile Software ...

What’s Motivating the Military’s Selective Web Site Ban?

Citing limited bandwidth and potential security issues, the Pentagon has cut off U.S. troops' access to several social networking and other high-volume Web sites. Soldiers can still post to MySpace and YouTube -- two of the banned sites --but only from outside networks ...

Is Mobile CRM Finally Ready for Liftoff?

It has taken some time to assemble the ingredients, but the CRM (customer relationship management) industry is finally poised to deliver robust mobile offerings. If you think you've heard this before, that's because you have -- in 2004, in 2005 and, yes, last year as well ...

Salesforce.com, Cisco Target SMBs With New CTI Adapter

Salesforce.com continues to carve its user base -- and prospective user base -- into finer and finer niches, which it then targets with new products. The rollout of the Cisco Unified CallConnector for Salesforce.com exemplifies that strategy ...

RightNow Launches Retail Vertical

RightNow Technologies has introduced its third industry vertical and appears to be poised to introduce a fourth -- in Consumer Goods Products (CGPs) -- in the near future ...

Talisma Pushes Proactive Selling With New CIM Release

Talisma has introduced a new version of CIM 8.0, its self-service suite. While this release includes numerous enhancements to the existing product lineup, it also offers something completely new for the suite: a proactive sales feature set that leverages reactive service capabilities introduced in earlier versions ...

Microsoft Launches Aggressive Business Intelligence Initiative

Microsoft officially staked a claim in the burgeoning business intelligence market at its first-ever conference devoted to the niche, Microsoft Business Intelligence Conference 2007, taking place in Seattle this week ...

University of Missouri Burned in Second Hack Attack

For the second time this year, hackers have victimized the University of Missouri. The names and Social Security numbers of 22,396 current or former students who were employed by UM during 2004 may have been compromised, according to university officials ...

Kana Adds Professional Services to Mix

Kana has pushed into the professional services area with its acquisition ofeVergance Partners, a management consulting and systems integration firm ...

Amazon, IBM Patent Settlement Leaves Thorny Questions Unanswered

The lawsuit IBM filed against Amazon for multiple patent violations has ended amicably, with Amazon agreeing to pay undisclosed license fees ...

Five9 Builds In Microsoft Vista Support

Five9's Virtual Call Center products -- on-demand contact center applications -- are now fully compatible with Microsoft's Windows Vista operating system. Essentially, what this means is that the system, which requires only a Windows-based PC, Internet connection and headset, can now support Vista ...

$65M Missing Pants Vendetta May Provoke Consumer Rights Backlash

It is not easy -- actually, it is close to impossible -- to find anyone who is sympathetic to Roy Pearson Jr.'s position. Pearson has made headlines in recent days for his eye-popping US$65 million suit against his dry cleaners. This is not a tort about, say, environmental negligence that caused Pearson injury or illness. No, the man is suing Custom Cleaners formisplacing a pair of his pants...

Obama Wrests MySpace Page From Hapless Supporter

A virtual equivalent of fisticuffs has broken out online, and no, it is not between warring camps of "American Idol" fans or bloggers with too much time on their hands. Rather, the dispute is between a frontrunner for the Democratic presidential nomination and a once-ardent supporter ...

Digg Users Revolt Against ‘Censorship’

The rules of the road were fairly clear to Kevin Rose, founder ofDigg, until this week ...

US Trade Rep Fingers Russia, China in Intellectual Property Report

Every year, global friends and foes of the United States await the publication of the Office of the U.S. Trade Representative's (USTR) Special 301 report on intellectual property (IP) protection overseas ...

Jabber Founder to Join Forces With Wikia

Wikia, the open source search engine initiative and potential Google-killer, has snagged Jeremie Miller, who foundedJabber, an open instant messaging platform ...

Microsoft Fires Silverlight Bullet at Adobe

Microsoft has rolled out alpha and beta versions of Silverlight, its recently announced RIA (rich interactive application) platform, at a keynote address at the MIX07 conference underway in Las Vegas ...

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