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New Social Platform Seeks to Swell Ranks With Talk in Displaced Time

"The subtext seems to be about sharing ideas and news -- a far cry from the chatter that drives many social network exchanges," he told the E-Commerce Times "In fact," he continued, "the company's statement that 'memes and mindless forwards have no place on Swell' suggests tha...

GOVERNMENT IT REPORT

AI Contract Spending Set to Grow in Federal Market

"President Biden's campaign platform committed $300 billion to non-military technology research and development, which includes AI. While it is unclear how exactly this budget will be allocated, President Biden's decision to elevate the OSTP to a cabinet-level position speaks to his administration's apparent intent to promote the use of AI for scientific progress," Lyon told the E-Commerce Times...

WFH Era Puts Emphasis on Ergonomics

The E-Commerce Times spoke with several ergonomic and e-commerce experts to get their perspective on this trend "I think the interest stems from the changes everybody has had to make during COVID," Karen Loesing, a certified ergonomic assessment specialist and owner of The Erg...

Apple’s New Privacy Framework Pressures the Digital Ad Market

Ray Wang, principal analyst and founder at Constellation Research, told the E-Commerce Times that "at least 40 percent of consumers will say no." Advertisers "will have to be explicit on the value exchange required to receive consent for this data," Wang said. "Some may pay fo...

Shifting Shopping Trends Push Retailers to Rethink Marketing

"I think the most surprising finding was how common social commerce has become -- almost a third of U.S. shoppers said they use social media to discover new products to buy," Suzin Wold, senior vice president of marketing at Bazaarvoice, told the E-Commerce Times Social Commer...

Fake Review Schemes Conning Online Shoppers

Amazon told the E-Commerce Times that it has and will continue to take legal actions against those involved in phony review scams. Amazon wants to ensure customers see authentic and relevant reviews so they can make better-informed purchasing decisions No data on this is publi...

WFH Shift a Virtual Boon to Decluttering Pros

The E-Commerce Times spoke with decluttering experts to get their perspective on the trend of organizing and paring down "Decluttering is so popular right now because people are spending so much time in their homes," Yuriko Beaman, owner of Joy & Space, told the E-Commerce Tim...

EXPERT ADVICE

How to Build an SEO Strategy for 2021

"Restaurants, in particular, have survived either by partnering with delivery services such as Doordash, Postmates, Uber Eats, and Grubhub or by developing keyword-rich pages on their websites. Keywords address off-premises searches customers use to find delivery, takeout, car side, curbside, or outdoor dining near them," he told the E-Commerce Times...

E-Tailers Squandering a Fortune in ‘NUMO’ False Declines

"The fact that the number of new shoppers has doubled compared to pre-COVID-19 levels makes this an urgent issue for most merchants. Their current approach to fraud prevention is curbing their potential business revenue and growth," Shemesh told the E-Commerce Times. Fraudule...

A New Era of Leadership on the Horizon at Amazon

"I don't expect many, if any changes, as Bezos steps away from the CEO role. As Amazon's earnings report [yesterday] demonstrated, the company is firing on all cylinders. Jassy may be in the driver's seat as CEO, but you don't change the trajectory of a company heading in the right direction," King told the E-Commerce Times...

GOVERNMENT IT REPORT

New Administration Seeks $10B Boost for Federal IT Programs

"Further, the General Accountability Office (GAO) has raised concerns with the TMF program's ability to collect on the fund reimbursements from agencies and some in Congress share this concern. The Biden proposal urges Congress to change the TMF reimbursement structure, but it is unclear what that means, exactly and whether that means removing the reimbursement requirement all together," Slye told the E-Commerce Times...

Practicing Productivity to Empower the Workforce

The E-Commerce Times spoke with productivity experts to get their perspective on apps, platforms, and techniques that help organizations and individuals become more efficient "Productivity apps have changed the way businesses work and are enabling them to increase productivity...

INDUSTRY NEWS

Algolia Acquires MorphL to Advance Marketing Prowess

"I am thrilled to welcome MorphL to the Algolia family. It's an exciting time. Brands are looking to create meaningful connections with people, and that requires understanding intent in the moment, personalized navigation, search, and recommendations or offers. Sounds easy enough, but ask most chief digital officers or heads of e-commerce. It's not," said Bernadette Nixon, chief executive officer of Algolia, in a written statement sent to the E-Commerce Times...

The New Era of Cashless, Invisible Payments

"Ultimately, contactless or invisible payments will culminate in the consolidation of players within the digital payments industry. This will include the decline of smaller players," Graziani told the E-Commerce Times Before COVID-19 struck, nearly half of U.S. consumers were ...

Coffee Sales 2.0

The E-Commerce Times recently spoke with coffee and e-commerce experts to get their views on what's involved in successful online coffee sales "Selling coffee online was very popular even before the pandemic hit, which, of course, increased demand for all goods online," Murry ...

Consumers Becoming More Tolerant of Chatbots for Certain Tasks

"Chatbots provide instant responses to user queries. This is especially important for simple tasks that chatbots can resolve adequately and quickly," he told the E-Commerce Times Generational Factors of Acceptance...

Pet Products and Services Market Takes a Fancy to E-Commerce

The E-Commerce Times spoke with various experts in the field of online pet product sales and services to get their take on trends in this market "Right now, in the middle of a pandemic, and certainly true during the early stages of the pandemic, many pet owners have been shopp...

Package Theft Jumps 7 Percent in 2020

"I think there is a direct correlation with package theft numbers increasing as more and more consumers move towards the convenience of online shopping," he told the E-Commerce Times "Considering the continued growth of e-commerce spending along with many Americans staying hom...

SUCCESS STORY

Winning on eBay the Perfect Part for These Young Entrepreneurs

"We do an average of over $1.2M per month in gross revenue, with our highest grossing month of over $2.2M. Becoming the sixth-largest eBay company in North America was not the plan; it was the side effect," Zinker told the E-Commerce Times Perhaps starting the mobile parts bus...

GOVERNMENT IT REPORT

FTC’s Zoom Deal Signals Commitment to Security Enforcement

Additionally, the impact of the FTC's action goes far beyond application to video conferencing services and affects a broad range of e-commerce activities. "The Zoom decision absolutely applies broadly," said Kathleen Benway, a partner at Alston and Bird. The FTC decision "offers lessons to any company that collects consumers' personal information electronically. Such companies would be wise to closely review the Zoom complaint and order to ensure that their systems and processes don't raise similar issues," she told the E-Commerce Times...

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