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Taking direct aim at Microsoft, Cisco plans to acquireWebEx Communications for US$3.2 billion. Under the agreement, Cisco will purchase all of the outstanding shares of WebEx for $57 per share. The transaction is expected to close in the fourth quarter of Cisco's fiscal year 2007 ...

Microsoft on Wednesday confirmed that it plans to acquire Tellme, a privately held speech recognition vendor. The deal gives Microsoft functionality in Tellme's core competencies: voice-activated nationwide directory assistance, enterprise customer service and voice-enabled mobile search ...

The Department of Commerce's National Telecommunications and Information Administration is setting aside close to US$1 billion to help consumers who will be forced to migrate to digital television after Feb. 17, 2009 -- when analog broadcasting is scheduled to cease ...

Without a doubt, adoption and use of radio frequency identification (RFID) accelerated dramatically when Wal-Mart and the Department of Defense (DoD) gave their respective suppliers marching orders to implement the technology ...

Cisco and IBM are expanding their long-standing partnership with the extension of their Global Services Alliance into 46 new countries ...

Microsoft is introducing a number of productivity tools to its Dynamics product line that should extend ERP (enterprise resource planning) functionality and data throughout the enterprise using the familiar user interface (UI) and productivity tools in the Microsoft Office system ...

Sun Microsystems, at the Game Developers Conference in San Francisco this week, announced it would open source its online game server platform, called "Project Darkstar," which is written entirely in Java technology ...

As part of its crackdown on fraudulent e-mails promoting bogus investments, the Securities and Exchange Commission has suspended securities trading of 35 companies that have been the subject of such e-mails ...

One of the editors in charge of monitoring Wikipedia's content has been discovered to be a fraud ...

SugarCRM, a provider of commercial open source CRM software, is expanding its reach to Europe -- an essential step for any small, high growth software company more than a few years old ...

The U.S. Patent and Trademark Office (PTO) has launched a pilot project designed to facilitate the patent approval process. While the efficiency benefit of this is obvious -- PTO examiners are overburdened and the process can take many years -- critics are concerned that the system could lead to manipulation and a playing field that is tilted to large companies such as IBM or Microsoft...

Last year, when Wikipedia founder Jimmy Wales announced plans to launch a new search engine in the first half of 2007, everyday users of this now ubiquitous tool wondered what Wales could do that Google couldn't ...

Avaya is moving further into the communications collaboration space with its latest tool, Communications Enabled Business Processes (CEBP) ...

Research In Motion (RIM) will take a US$250 million charge to reduce previously reported GAAP (generally accepted accounting principles) earnings going back to 2004 to account for backdated stock options ...

Without a doubt, adoption and use of radio frequency identification (RFID) accelerated dramatically when Wal-Mart and the Department of Defense gave their respective suppliers marching orders to implement the technology ...

When Oracle announced it had agreed to buy the established business intelligence vendor Hyperion for US$3.3 billion, executives did not waste time explaining one of its motives ...

Etelos, a provider of open source hosted Web 2.0 applications, has released a beta version of a CRM tool designed to work with Google Apps, a commercial suite of office applications Google introduced last week. The Etelos product is integrated into Google's platform ...

Oracle has agreed to buy business intelligence (BI) heavyweight Hyperion Solutions for US$3.3 billion in cash. The move follows SAP's acquisition of BI vendor Pilot Software last month, illustrating the trend among enterprise resource planning (ERP) providers to enhance their operational backbone products with performance management, a subsector in the business intelligence space...

As it does every year,Beagle Research has investigated emerging technologies and developments in the CRM space, singling out for accolades a handful of leading companies in its report -- aptly named CRM WizKids ...

Salesforce.com officially unveiled its new software for the wealth management industry, confirming rumors that it won a 25,000-seat contract withMerrill Lynch to deploy the application ...