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Less than two weeks have passed since Viacom demanded that YouTube take down 100,000 clips of its copyrighted content. Yet, the media giant is now providing Joost with basically the same content through an agreement announced Tuesday ...

The newly released American Customer Satisfaction Index (ASCI) provides fresh data illustrating consumers' growing love affair with e-commerce. The e-commerce industry registered a score of 80 on ACSI's 100-point scale -- less than a percentage point away from its all-time high score of 80.8 in 2003, according to the index, which was released by the University of Michigan and ForeSee Results...

Microsoft CEO Steve Ballmer has cautioned Wall Street that analysts' fiscal year 2008 expectations for Windows Vista sales may be too "optimistic" and "overly aggressive." ...

A Texas judge has dismissed a lawsuit filed by the family of a 13-year-old girl who allegedly was assaulted by a man she met through the social networking Web site MySpace ...

Microsoft on Tuesday issued 12 software patches, six of which covered vulnerabilities the company designated as "critical." The patches were part of Microsoft's regular Patch Tuesday security bulletin ...

When Dave Asiala, Dow Chemical's sharedservices IT director, is talking about his company'sRFID (radio frequency identification) initiatives and wants listeners to have an "Aha" moment, he tells them about Dow AgroSciences' use ofRFID tags in its in-ground Sentricon Termite ColonyElimination System ...

Microsoft is offering new business intelligence (BI) features for its Dynamics CRM product. It can be downloaded for free from CodePlex, Microsoft's open source project-hosting Web site, and the Microsoft CRM Sandbox, a GotDotNet project created for Microsoft CRM users ...

Just in time for the 3GSM World Congress in Barcelona, Spain, McAfee has released new research that points to a recent increase in mobile malware attacks ...

Verint Systems has entered into a definitive agreement to acquire Witness Systems for US$27.50 per share in an all-cash deal that will total roughly $1 billion ...

MySpace has launched a pilot project that will help the popular social networking site identify uploaded content that may infringe on someone's copyright ...

About 51 percent of organizations contacted for a recent study by Nucleus Research and KnowledgeStorm are using at least one on-demand application ...

Music company EMI Group is reportedly in talks with online retailers about providing its digital music catalog in an unprotected MP3 format, allowing downloaded songs to be played on multiple devices ...

Details about the forthcoming Windows Mobile 6, a platform that has been code-named "Crossbow," have been leaked days before Microsoft's planned formal release at the 3GSM World Congress in Barcelona, Spain. The operating system will begin shipping on mobile devices worldwide by the second quarter ...

Hackers on Tuesday launched a denial-of-service (DoS) attack against at least three of the 13 root servers that maintain the Internet's domain name system (DNS) ...

Wal-Mart Stores has launched a new service providing movies and television episodes for sale online ...

RightNow Technologies has added new capabilities to its voice application, which it first introduced in June 2005 when it acquired Convergent Voice, a voice automation vendor. In this major upgrade, the firm has enhanced the application's inbound functions and has begun developing outbound features, as well ...

The government of India has asked Google to blur sensitive images of its military bases and buildings that can be seen with its mapping application, Google Earth -- a source of concern to top Indian officials since at least 2005 ...

Sage Software has introduced SageCRM Version 6, with upgrades that enhance the usability andproductivity of the application, as well as new administrative capabilities ...

On the same day that founder Michael Dell returned as CEO of his namesake firm, a class-action lawsuit was filed claiming Dell had used rebates from its main business supplier Intel of about US$1 billion to inflate its profits ...

SugarCRM, a provider of open source CRM, has added multichannel marketing and business analytics functionality to its Sugar Open Source, Sugar Professional and Sugar Enterprise product lines ...