Search Results

Insurance firms boost the staffs of call centers, both through in-house additions and outsourcing. In late August, in the wake of Hurricane Charley, companies also created the industry-wide Hurricane Insurance Information Center in Punta Gorda, Florida The HIIC offers claim-fi...

Quark has ramped up its service, support, marketing and development staffs, tripled its field sales staff around the globe, reopened its office near Stuttgart, and opened new offices in Hamburg and New York. The company is opening two new European offices this month in Paris and London...

But in a very large majority of cases, what is missing is the proof about who the people behind the site really are: the owners, the management, the staff and their true particulars. This information is often missing, as the viewer is only left with one or two e-mail addresses to a department...

Most U.S. corporate customers of call centers offshore have little or no idea about other voice programs being run at those centers and how those unrelated programs could adversely affect them. Do you? ...

Many brokerage firms and other New York City-based concerns have reduced staff this week in anticipation of the arrival of thousands of delegates and journalists for the Republican National Convention Other investors might simply be playing it safe, since the convention site i...

New research from Forrester predicts that spending on IT goods, services and staff will grow 7 percent in 2005 and continue at a similar pace through 2008 -- only slightly faster than overall economic growth. This finding is consistent with the cyclical nature of IT spending, where periods of digestion and refinement follow periods of heavy technology investment...

Each Wi-Jack comes with a single radio that provides either 802.11a (54 Mbps) or 802.11 b/g (11 and 54 Mbps) service. The Wi-Jack can also simultaneously function as an air monitor, giving IT staff a view into and control over the RF spectrum Ortronics is initially manufacturi...

Microsoft Corp has been sued by California cities and counties that are accusing the Redmond, Washington-based software giant of illegally charging inflated prices for its products as a result of a monopoly control it held on the personal computer operating systems market ...

Many Wall Street companies are paring back staff to avoid traffic tie-ups and security measures associated with the convention ...

EFF staff attorney Fred von Lohmann said the case is more of a standoff between "two big bullies." The EFF has been critical of both VeriSign and ICANN, and helped push a suit that resulted in the organization being forced to open its financial books for inspection "VeriSign w...

The Justice Department announced Thursday that its "Operation WebSnare," has resulted in the arrest of more than 100 criminals in the past 3 months throughout the United States ...

As a result of the acquisition, Kodak will open a new office for the Image Sensor Solutions division in Sunnyvale, California. Staffed by the former National Semiconductor employees, this group will collaborate on CIS design and commercialization with the existing team located at Kodak's headquarters in Rochester...

I served as an advisor to the Nepali Embassy during the UML's tenure and met with World Bank staff to try to lessen the dam's impact so that the project could be restructured and continued. The World Bank's response was to cancel the project outright in 1995 ...

"The entertainment industry has always fought new technologies, only to see them create new markets and open up new opportunities," Electronic Frontier Foundation (EFF) staff attorney Fred von Lohmann told the E-Commerce Times Von Lohmann said the entertainment industry faced ...

Still, the road to browser Nirvana is not always paved with improved productivity and better security. Switching browsers may be more challenging for hard-core Web surfers and business users. Many users who consider breaking with IE also have to resolve concerns about cost, staff training and compatibility issues...

Some people are anxious to download and install the Service Pack 2 (SP2) update to the Microsoft XP operating system, but just as many others seem wary of the 80-MB security-focused package and foresee possible problems with it ...

Not only are these IT departments understaffed, but they are also hamstrung by academic policies, he maintained. "Freedom of speech and expression often outweigh that of security, rather than some sort of balance," he said "They want to provide the most resources possible to t...

These revenue decreases were partially offset by $6.8 million of revenues generated from new customers, the company said. The new customer revenues included the recognition of $5.7 million primarily related to product revenues and other service fees associated with sales to a new customer in the third quarter of 2003. Revenues were not recognized until all of the criteria required by Staff Accounting Bulletin No. 104, Revenue Recognition in Financial Statements, were met, which occurred in the first quarter of 2004, the company explained...

Along with the growth of VoIP service comes a demand for skilled workers. A recent survey by New Canaan, Connecticut-based research firm Foote Partners reports that over the last two years, networking department staff with VoIP skills have seen a 22 percent increase in bonus pay. By comparison, bonus pay for all IT skills combined fell by 15.5 percent in the same period...

American businesses are usually very price sensitive. Compared to firms elsewhere in the world, American companies tend to pay close attention to performance numbers. Valuing this kind of metric often comes as a surprise to offshore service providers, particularly in cultures where personal connections may be more important than consistently meeting performance goals...