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Microsoft and partner companyPanorama Software will develop more than two dozen industry-specific business intelligence (BI) applications based on Microsoft's product platform, including future releases such as the recently announced Microsoft Office PerformancePoint 2007 ...

Onyx has signed a definitive agreement to be acquired by M2M Holdings, a private equity firm jointly owned by Battery Ventures VI and Thoma Cressey Equity Partners, in an all-cash transaction for US$92 million, or $4.80 per share ...

Google is getting ready to launch a test version of an online spreadsheet similar to Microsoft's Excel program. Google Spreadsheets is a Web-based application that is still in the early stages of development, offering simple functionality in two common spreadsheet and data formats, Excel and C.S.V ...

Internet telephony companyNet2Phone has sued VoIP (Voice over Internet Protocol) vendor Skype in the U.S. District Court in New Jersey, alleging patent infringement of what appears to be almost its entire operating system ...

Companies are still not fully utilizing one of their largest and most familiar IT investments -- their ERP (enterprise resource planning) systems -- suggests a new study by performance management firm Ventana Research ...

Even at post-tech bubble prices, adopting a CRM system requires a sizable commitment for any firm. Many of the companies making these investments, though, still are not realizing the maximum value for their money due to common missteps before and after the implementation ...

Microsoft is teaming up withCDC Software, which recently acquired partner company c360, to make inroads into the China market. The two companies are discussing plans to provide Microsoft Dynamics CRM on a hosted basis in China, Kevin Faulkner, product-marketing director for Microsoft Dynamics CRM, told CRM Buyer ...

eEye Digital Security has discovered a critical vulnerability in Symantec's antivirus enterprise software -- a remotely exploitable flaw that provides system level access to affected machines ...

When RightNow Technologies announced plans to acquire Salesnet, executives at Art Technology Group mulled over how the deal might impact them ...

Earlier this week, RightNow Technologies announced its acquisition of Salesnet, an on-demand vendor known for its highly specialized sales methodologies ...

Salesforce.com has released an application that is expected to build out and bolster its nascent reseller channel. Called "AppExchange OEM Edition," it is an on-demand platform that independent software vendors (ISVs) can use to develop applications to sell without a separate contract from Salesforce.com ...

Wired News has waded into the middle of the controversial court case involving AT&T's alleged participation in the National Security Agency's domestic surveillance operations ...

Wired News has waded into the middle of the controversial court case involving AT&T's alleged participation in the National Security Agency's domestic surveillance operations ...

Wired News has waded into the middle of the controversial court case involving AT&T's alleged participation in the National Security Agency's domestic surveillance operations ...

The Internet domain registry that sought to create a .xxx extension for pornographic Web sites is giving the effort one more try despite the Internet Corporation for Assigned Names and Numbers' (ICANN's) recent denial of its request in a 9 to 5 vote ...

A PricewaterhouseCoopers' Management Barometer survey has identified CRM as one of the top drivers of change management initiatives among multinationals today ...

RightNow Technologies announced it has acquired Salesnet, a provider of specialized, on-demand sales force automation (SFA) methodology, in an all-cash transaction for an undisclosed sum ...

Witness Systems has added new functionality to its Impact 360 Workforce Optimization application that it launched last year. Impact 360 is the application derived through combining Witness Systems' software with technology obtained in its Blue Pumpkin acquisition ...

XM Satellite Radio has been accused of "massive wholesale infringement" in a suit filed in federal court in the Southern District of New York by the Recording Industry Association of America ...

In a major leap for a company that only recently introduced the Software as a Service (SaaS) model, SAP announced it is combining its on-demand CRM application with its on-premise CRM suite in a new product it calls SAP CRM 2006s ...