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"Physical media is becoming obsolete, and we are moving to a digital market," Mark Baldwin of Baldwin Consulting told the E-Commerce Times. "With this in mind, it does not surprise me that physical media sales are down this year. I'm actually surprised the number is not larger." ...

"It's been extremely successful. They developed a database, created a buzz, and fostered customer advocates," he told the E-Commerce Times Loyalty is all about creating a positive experience with a brand so that customers will want to form and maintain a relationship with it, ...

"I expect to see a lot of pressure put on the court for financial penalties against Samsung as this is where Apple can inflict the most damage," he told the E-Commerce Times Apple and Samsung did not respond to our request for further details.

"Akamai has had relationships with network operators since the beginning," Frank Childs, director of product marketing and carrier products at Akamai, told the E-Commerce Times. "Now, with AT&T, we have a strong network relationship where we can put our technology deeper in the network to resell capacity to their enterprise customers. This is a part of a broad strategy of making CDN available to operators. It's a good market not only to sell technology but to expand channel presence." ...

"Akamai has had relationships with network operators since the beginning," Frank Childs, director of product marketing and carrier products at Akamai, told the E-Commerce Times. "Now, with AT&T, we have a strong network relationship where we can put our technology deeper in the network to resell capacity to their enterprise customers. This is a part of a broad strategy of making CDN available to operators. It's a good market not only to sell technology but to expand channel presence." ...

For all three providers, customer satisfaction declined after the iPhone was introduced, David VanAmburg, director of the American Customer Satisfaction Index, told the E-Commerce Times. "That was not a black eye to Apple in any way -- its products always do quite well. Rathe...

"He knows what he wants and he's going to get it -- but when he finds the right deal," he told the E-Commerce Times. For women, shopping can be a more emotional experience, while men tend to be more direct....

"We believe tablets are a long-term structural challenge to PCs," he told the E-Commerce Times PCs still have one advantage that is stopping the tablet from wiping them out, however. Enterprise customers or consumers looking to do complex work on a device can't settle for a ta...

"This could make it particularly difficult in an Internet scenario to restrict gambling, because you have this international audience," Sterling told the E-Commerce Times. Zynga Goes All In...

"Amazon is simply seeking to create a vertical distribution space where it creates original content for distribution over its devices," he told the E-Commerce Times. "This will bolt kids to Amazon's devices as life customers, as once Amazon establishes itself in the pre-teen market, it can create demographically segmented products that tether a customer to Kindle devices for life."

The fiscal cliff excuse is a cop-out, Mike Tarsala, chartered market technician at Covestor, told the E-Commerce Times "The company's real problem is that it has a lot of competition, and that's making it hard to monetize its user base....

"The company's direction, especially since Mayer took over, is to be more of a mobile player," Kerravala told the E-Commerce Times. "Where we are with mobile apps now is a lot of small form factors for the bigger websites. To truly go mobile, we need to think different, such as apps that leverage someone's location. To be able to transform, they need to bring in talent like this that thinks mobile first, not mobile as an afterthought." ...

"What role have MSOs and MVPDs provided? They are providing entertainment historically in the home," Ron Frankel, CEO of Synacor, told the E-Commerce Times. "Then you expand that to telephony, then extend that to land-based and mobile-based, then extend entertainment to land-based and mobile-based." ...

"What they are proposing is very likely in violation of the consent degree they signed over privacy," John M. Simpson, privacy project director at Consumer Watchdog, told the E-Commerce Times. "This time last year, Facebook inked a consent decree with the Federal Trade Commi...

"People are just not looking at banner ads," Francisco Diaz-Mitoma, CEO and cofounder of Virurl, told the E-Commerce Times. "Storytelling is the next paradigm of advertising." Content Seeding...

"It's at best a marginal correction for Facebook, which has ridden roughshod over users' privacy rights,"John M. Simpson, privacy project director at Consumer Watchdog, told the E-Commerce Times. "Ten dollars is a paltry sum." As part of its settlement, Facebook will develop ...

Facebook's path to success has been obvious, Jason Stein, founder and president of Laundry Service, told the E-Commerce Times. First, it has built up phenomenal website traffic. For example, Facebook referral traffic to retail sites was up 240 percent on Cyber Monday, he note...

"Based on the interviews ACT-IAC representatives had with several government officials, we believe that there are savings and efficiencies that information technology can bring to many agency programs," Sara DeCarlo, Director of the ACT-IAC Institute for Innovation, told the E-Commerce Times. "In many cases this may require an investment in information technology today to yield anticipated future benefits. It is not the dollar figure spent on technology that is the issue -- rather it is the application of technology to drive more efficient and effective program delivery," she said.

"Google is always looking for ways to add value to their e-commerce offerings, and this acquisition will do just that for the end user," he told the E-Commerce Times. "If you happen to be at work all day or away on holiday, you can be safe in the knowledge that your post is secure and waiting for you at your convenience. The days of waiting for the post can be put behind us."

"Over the last several years, Verizon has always done well in these reports," he told the E-Commerce Times. Go Local...