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The FTC maintains a database cataloging the millions of unsolicited e-mails forwarded by U.S. citizens and companies. FTC staff attorney Jennifer Mandigo told the E-Commerce Times that the FTC is working to analyze what it has been sent. The FTC "uses the database to start ne...
Carol Jazuntis, a spokesperson for mega-travel site Orbitz, said the Web site has experienced lower traffic volume, but that the company has added customer service staff to field an increase in telephone calls. Orbitz has also sent advisory e-mails to all of its customers who had bought tickets to fly during this week...
The layoffs are the latest in a series of restructuring moves begun lastOctober, when Stamps.com cut 40 percent ofits workforce and lost a number of key executives while waiting forbusiness to pick up. In February, the company shed another 150 jobs, or halfits staff at the time...
FTC staff attorney Janet Evans told the E-Commerce Times Monday that there was no financial redress, or money damages, paid as part of the settlement. "Financial redress depends on if there was financial injury to consumers," Evans said. "In this particular case we got them...
Now, I know Condit has had a lot on his mind lately. But really, in all those meetings he's undoubtedly had with staff and advisors -- discussions on the best ways to handle the press and damage control strategy sessions -- you'd think somebody would have mentioned the Web site sooner.
Propelled by a multimillion dollar pre-launch online advertising campaign, travel Web site Orbitz opened for business in early June and was soon swamped by a deluge of customers, topping the company's own expectations and forcing it to more than double its customer service staff in the following weeks...
"Companies that continue to host their own sites will gain littlecompetitive advantage and spend more money on staffing and technology thanthose that outsource these functions," said Jupiter research director DavidTaylor. "Those that act and act now will be saving millions in the longrun."
"Of those who are advertising online, many are still in the evaluationstage," Jupiter MMXI advertising analyst Staffan Engdegard said. "However, if they use traditional media selectionand performance criteria to evaluate the success of their campaigns, theyrisk undervaluing the opportunities the Internet presents."
TMP, a New York City-based staffing and advertising company, has said it plans to continue to operate HotJobs as a stand-alone brand. The acquisition, according to TMP, is part of a broad strategy to enter new markets When they announced the merger, executives of the companies...
The New York City-based staffing and advertising company reported income adjusted for special items of US$36.1 million, or 32 cents per share, up from $24.3 million, or 22 cents, in the year-earlier quarter and ahead of the 30 cents expected by analysts TMP Worldwide chairman ...
Internet service provider (ISP) NetZero (Nasdaq: NZRO) announced late Wednesday it is pruning its staff by 26 percent and cutting back on its free Internet service in order to decrease costs and improve financial results Westlake Village, California-based NetZero said it is re...
Streaming media company RealNetworks (Nasdaq: RNWK) announced late Thursday that it is laying off approximately 15 percent of its workforce, or 140 employees ...
In response, Cox Interactive Media (CIM) and CitySearch opened offices at the local level, hiring managers, content people and ad sales staff. ...
A study released in April by CNW Marketing Research found that car prices quoted online were often wrong, sometimes by hundreds of dollars. The research firm said the discrepancies, which were bigger than in a year-earlier study, stemmed from understaffing at the sites. The s...
In a few more years, the Old Economy companies willcatch up in terms of Internet capabilities, back-endinformation technology resources, information-technology-familiar staff anddecentralized management styles, Zhu predicted ...
Despite working with a staff of 12 employees, Antunes said that Grab A Bargain hopes to drive its growth with an aggressive marketing campaign, slated for later this month, that will consist of referral programs and sweepstakes, the likes of which have proven successful for players like iWon.com...
The Santa Monica, California-based company laid off over 25 percent of its staff in May, and discontinued plans to expand in Europe and Japan. The company also laid off 20 employees in January For the first quarter ended March 31st, Launch's net revenues fell 41 percent to $3....
In February, E-Stamp reported a net loss of $112.8 million, or $3.04 per share, for 2000 and pink-slipped 45 employees. The staff cuts came in addition to the layoffs of 30 percent of E-Stamp's workforce in November. E-Stamp was the first company to receive U.S. Postal Servic...
In addition to saving the airlines money by reducing the need to haveheavily staffed call centers, the process of having customers make their own reservations cuts down on the margin of error by eliminating the "human factor,"Lancaster said. According to Lancaster, the comput...
FTC staff attorney David Torok told the E-Commerce Times thatthe agency has not yet determined exactly howmuch money consumers have allegedlylost in the Streamline marketing program ...
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