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Then, your service provider can deploy the right tools and strategies to win disputes and minimize the risk of chargebacks going forward. Obtaining specialized expertise can result in more efficient allocation of staff and resources and better long-term revenue retention Take ...

Chances are, SMBs don't have a shipping department. It's entirely possible that the entire business is the shipping department. It is difficult to grow a business when a single person or a couple of staff members are struggling to keep up with orders If you are a SMB, does thi...

This segment opened with a smart home door lock that would use facial recognition to allow access. It not only would eliminate house keys, but also create a record of who entered your home and when, and potentially flag people who weren't authorized (like a change in your house cleaning staff) that might create a concern. ...

Zoho has done a lot to ensure that it can be the low-cost producer in a competitive space. The company builds everything in-house, and it trains its staff from high school onward. Those are the two biggest costs associated with software today, meaning their overhead is almost as low as you can take it.

STAFF STRATEGY -- How do we train our staff to make sure they deliver a state-of-the-art and consistent customer experience across all sales channels? DELIVERY STRATEGY -- How do we make sure that we offer the methods of delivery our customers expect?...

There is a phenomenon called "regulatory capture" as well, in which regulated companies gain a degree of operational control as former staffers become regulators Thus the Roman concept of "Quis custodiet ipsos custodes" -- or who guards the guards -- is reflected in who regula...

CRM was the first front office system to help organize significant staff doing important but far from routinized things for the business. You could rely on back office apps to organize various aspects of production, but the front office was the Wild West before CRM. The back ...

Google has unveiled new minimum standards for temps, vendors and contractors (TVCs) in the United States, in response to demands from an employee coalition that included full-time Google staffers as well as temporary workers and contractors "Yesterday, we shared an update on ...

Find good software that allows you to calculate rates, file forms, and remit taxes while reducing staff time. As the Supreme Court mentioned in its ruling, there are software programs that can help with calculating rates. Use them -- it will make life far more manageable. 6.

The cloud makes it easy for organizations of any size to take advantage of state-of-the-art technologies, including Contact Center as a Service (CCaaS) solutions. For smaller organizations, the cloud provides a complete solution (hardware, software, and support), thereby eliminating the need to hire and retain a staff of experts. For large organizations, the cloud's virtually unlimited scalability is a significant advantage...

"We will determine next steps after staff and the commission have had time to review the requested information," Henderson said "When the Federal Communications Commission killed Net neutrality, [FCC Chairman] Ajit Pai basically noted that anticompetitive issues would be best ...

Apple on Monday announced a raft of new services, including original TV programming and news and magazine offerings, at an event held at the Steve Jobs Theater in Cupertino, California ...

Ensuring that audit departments were properly staffed, supported and missioned to identify and correct injurious behavior at all levels of a company would go a long way toward preventing companies like Facebook from abusing their privilege. This would need to be done careful...

Seller scams have impacted staff, some of whom leaked data to sellers. Amazon has fired a few employees in the U.S. and India for inappropriately accessing data that disreputable merchants misused Blumenthal welcomed Amazon's decision to drop the MFN clause, but reportedly sai...

Facebook has undermined privacy on its network by exposing mobile phone numbers provided to secure user accounts through two-factor authentication. That's because anyone can use the numbers to look up a user's account. One doesn't even have to be a Facebook member to do so ...

"If the first decade of the 21st century saw schools and businesses worrying about how they could meet their training requirements and make sure their students and staff were seeing the content they had to see to be qualified, they're now caring much more about the quality of that content and how it's shaping their learners," said Nyland.

"Frankly, the opinions of key executives and senior engineers are likely to outweigh clerical staff and knowledge workers," he told TechNewsWorld Employee activism can be somewhat dangerous for a high-tech company, though, according to Rob Enderle, principal analyst at the End...

Do not miss the opportunity to try and incorporate Latin American resources into your staff. Make them part of the pipeline. Take advantage of the cultural and knowledge exchange, increase your throughput in critical domains, improve your processes, and expand ...

Even though the topic itself is increasing in importance, it remains a truism that many smaller organizations (and in fact, some mid-sized ones) don't have specialized security expertise on staff. That isn't to say that there's nobody working on security-relevant tasks in th...

Building on Apple by partnering with it to the disadvantage of other OEMs seems particularly foolish, given Apple's reputation with vendors and Andy Grove's near-legendary hate for that company (due to an earlier betrayal). This isn't bad only in the near term -- it likely will be catastrophic in the long term, because Apple clearly has been staffing up so that it no longer must use Intel for modems, and it clearly has set expectations to evolve to ARM from x86 for its PC line. ...