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It has been a busy three years for Bonitasoft ...

Salesforce.com has made an acquisition reputed to be its biggest ever: The company has snagged marketing automation and campaign management vendor ExactTarget for US$2.5 billion. ...

Google will not add facial recognition capabilities to Google Glass until it can add appropriate privacy protections to the new technology, the company said in a post on Google+ late Friday ...

BigContacts has unveiled the latest iteration of its CRM application, BigContacts 2.0. ...

Michael Dell's attempt to take his company private in a US$24.4 billion deal has moved forward another inch or so in what is turning out to be a very long road for the CEO. ...

Mary Meeker, aka the "Queen of the Internet" and one of Kleiner Perkins Caufield & Byers' star analysts, has issued her latest report on Internet trends. The 117-slide presentation is more of an opus than a typical report, providing a wealth of data on current digital trends and the direction they are heading. ...

Facebook is enmeshed in yet another brouhaha over its advertising policies, but this time it's not the users making a fuss -- it's the advertisers ...

The case for mobile CRM is an easy one to make. Smartphones are now ubiquitous, and the way most people work requires 24-7 accessibility. Not being tethered to a desktop to access customer records is also a plus, if not an outright necessity in some cases. ...

It has been about a month since Facebook unveiled the keys to its mobile strategy -- its Facebook Home app and the HTC First, a smartphone designed specifically around Home. To date, though, the progress of these duel initiatives has been less than encouraging. ...

Mobile CRM is well entrenched in the sales and marketing spaces -- perhaps too entrenched in some cases. ...

Twitter has announced it is deploying a long-awaited security measure: two-factor verification. The move comes about a month after The Associated Press' Twitter account was hacked ...

Facebook may have a budding problem on its hands with its teenagers, suggests a report released Tuesday by Pew Research Center. ...

Two well-known restaurant delivery services -- GrubHub and Seamless -- announced plans to merge on Monday. The services enable users to search local restaurants that deliver by ZIP code and food specialty. ...

Yahoo confirmed on Monday that it was acquiring Tumblr for US$1.1 billion -- perhaps further propelling the flight of Tumblr bloggers that began when rumors of the sale intensified last week. ...

The case for mobile CRM is an easy one to make. Smartphones are now ubiquitous, and the way most people work requires 24-7 accessibility. Also, not being tethered to a desktop to access customer records is a plus -- if not an outright necessity in some cases. ...

Eight members of Congress have sent a letter to Google asking about the privacy implications of Google Glass. ...

InsideView earlier this month debuted a new marketing offering housed on its InsideView CRM Intelligence Platform. This first iteration of InsideView for Marketing focuses on automated lead enrichment capabilities, said Marc Perramond, VP of product. ...

The New Yorker has launched Strongbox, an anonymous system for providing the publication with information, based on the open source DeadDrop program developed by the late Aaron Swartz and Kevin Poulsen. ...

Bloomberg has been embroiled in scandal since news broke last week that its reporters were using the company's corporate terminals to monitor its customers' activities. The terminals are provided to the financial community via a separate business unit at US$20,000 a year. ...

Google announced on Monday that it was consolidating the storage allowances for its various products. It will now provide 15 GB of free storage space for use across Drive, Gmail and Google+ Photos. Before, Google gave users 10 GB for Gmail and 5 GB to be used for Drive and Google+ Photos. ...