Search Results

A new Forrester survey commissioned by Capgemini, Salesforce, and MuleSoft reveals companies face the same recurring customer experience (CX) struggles. They lack an integrated single source of truth for customer data and are strapped with subpar personalization capabilities ...

Amazon heralded its shifting strategies to help sellers expand with new tools during its two-day Accelerate Seller Conference this week. ...

Everyday stress at work and home sometimes seems like a health issue you just have to tolerate. But doing nothing to relieve routine stress usually winds up causing sleep and illness problems as well. Now, a wellness technology company has a wearable device that just might bring more good vibes your way ...

A new fraud ring called Proxy Phantom is using sophisticated credential-stuffing attack methods to take over customer accounts for U.S.-based e-commerce merchants ...

Canonical on Thursday released Ubuntu 21.10, Impish Indri. The new version of its flagship OS has a heavy focus on cloud-native, AI/ML, and Ubuntu developers on Windows ...

While migration to the cloud is at an all-time high, so is the growth of ransomware peddlers. New research released last month shows the current spurt in ransomware attacks will last another two years ...

Consumers would rather avoid brands than compromise personal data, according to new research. Brands that handle consumer data transparently and ethically, however, will be best positioned to navigate and engage with this cautious consumer base ...

New research shows enterprises pivoting to cloud-based containerized environments and software-defined storage. This trend is revolutionizing how businesses are shifting data management strategies ...

The age of digital adoption is well underway. This technology enables users to fully use digital tools to become entirely self-sufficient and competent. One of the most pressing needs for digital revitalization is enhancing customer relations ...

Zorin OS is one of the more endearing Linux operating systems available for both Linux veterans and computer users transitioning from Windows. But despite some stellar improvements delivered in version 16, released Aug. 17, Zorin OS falls short of offering wider user appeal to those looking beyond Windows-like computing ...

New research suggests that retailers may not be fully prepared to handle the expected increase in online shopping and risk considerable shopper bounce to their competitors ...

Unless you are deeply rooted in the inner workings of internet search engine rankings, you may not know that organic search exists and differs from other search engine results. Take heart. You belong to a rather large club of unenlightened members of this technology ...

Canonical on Sept. 21 announced the lifecycle extension of Ubuntu 14.04 LTS (Trusty Tahr) and 16.04 LTS (Xenial Xerus) to help organizations implement their transition to new applications and technologies ...

Gitpod on Tuesday announced the creation of a new open-source project licensed under MIT around Gitpod's OpenVSCode Server implementation of upstream, stock VS Code ...

Positive Technologies on Wednesday released a report that indicates ransomware attacks have reached "stratospheric levels." ...

If you have the Linux skills to bolster a solid IT foundation, you will be in high demand for a job working in the open source software industry ...

Intuit on Monday announced an agreement to acquire Mailchimp, a global customer engagement and marketing platform for small and mid-market businesses, for $12 billion in cash and stock advances. The purchase could be the linchpin that thrusts the mostly financial software company into solving more fertile mid-market business challenges for its customers...

Consumers are flexing their shopping muscle by pressuring digital merchants to take more seriously how they respond to customer experience satisfaction complaints ...

Adobe on Aug. 19 announced it has entered into a definitive agreement to acquire cloud-based video collaboration platform Frame.io. The acquisition joins Adobe Creative Cloud's video capabilities with Frame.io's cloud-first workflow functionality to create an end-to-end video collaboration platform ...

Backed by many of the world's largest companies for more than a decade, the Software Package Data Exchange (SPDX) specification is now an internationally recognized ISO/IEC JTC 1 standard ...