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Employers are seeing that they have to invest in training their staff without fearing that their employees will use the open source training to get a job elsewhere, he explained. Closing the Gap...

the cost of human staff; customer service digitization and competition;...

This approach will require retailers to redesign their supply chain, inventory control and other processes, Jude pointed out -- and, most importantly, hire staff for their emotional intelligence, or EQ ...

Staff engagement is a key component in a telco's ability to positively impact customers, based on new data from InMoment The company recently conducted a survey of 11,000 North American customers of Internet, mobile and TV services and found that telecommunications companies' ...

User set-up is simple and doesn't require any staff training; Pricing is competitive;...

Its business model kept the company from becoming more of a force in the SMB market, because it sold through the indirect channel. Channel partners were thought to be conservative and unwilling to accept changes that could have consolidated the code bases. As a result, the company was a balkanized collection of small fiefdoms, each with a maintenance and development staff, and the totality was hard to manage and fund...

47 percent said knowledgeable staff, ready to assist whenever and wherever needed, was key; 38 percent wanted an actual person to speak with at any time and place;...

"It is statistics like this that make initiatives like the American Technology Council essential in starting the drive toward not only modernizing the federal government and the services it provides, but also -- and more importantly -- improving the safety of U.S. citizens and government staff using those services." ...

Consumers whose needs aren't met by the 1,000 bots still can get assistance directly from DoNotPay. For example, typing in "medical bill" or "bank overcharges" triggered the extra help field, which lets users email the app's support staff with their problem "We've needed somet...

OTA officials will present briefings to FTC, NTIA, NIST and FCC staff members on the audit results on June 27, from 11:30 a.m. to 1 p.m. EDT in the Rayburn House Office Building in Washington, D.C. "In the past, we have had many face-to-face meetings including the White Hous...

There was plenty of time to act if one knew where to look. There's no shame in not seeing this coming, though. Whether organizations have the bandwidth for threat intelligence or systematic situational awareness is a function of budget, staff, priorities and available time For...

When a commission payout conflicts with a payment expectation, the salesperson often confronts the comp plan manager, and the conflict cuts into selling time. The comp plan manager's investigation is a manual process, so resolving the conflict takes time. When this happens several times, the salesperson's trust in the organization as a whole suffers and can contribute to sales staff churn -- itself an expensive and productivity-sapping problem...

The data concretely shows that cities on the West coast and in the South have a lot to offer, while some of the big cities of the North and East are surprisingly... different. Conventional wisdom says that you simply must have an office in New York or Boston and Chicago -- yet these cities have some of the lowest average staff attainment rates: New York 60 percent, Boston 54 percent and Chicago 46 percent.

Disk encryption is a critical issue involving password security when you are deploying on a data center and have to reboot a server, and people have to re-enter passwords to access disks, Almy explained. That is often a big issue when staffers have encrypted laptops. "As a re...

CrateDB 2.0 is also available as a managed service provided by Crate.io. It gives users a flexible deployment option that allows enterprises to offload time-consuming and costly database administration responsibilities to CrateDB staffers. This strategy can ensure maximum up...

The university was in a dilemma, as 10,000 faculty and staff emails were locked down, and the extent of the attackers' access to data was unclear. Also, being victimized by ransomware was a crisis that many organizations did not acknowledge publicly a year ago "Our biggest iss...

First, the company's staff will need to sit down and understand what they need to do to ensure their AI solutions learn the right things. That means analyzing the data they generate and understanding its value in the sales decision-making process. Integrating disparate data s...

Train operations were not impacted, he told the E-Commerce Times, but some ticketing machines malfunctioned, and extra staff were positioned in affected rail stations Passengers were urged to use the DB Navigator or the DB Streckenagent apps.

In a literal desert, water is almost always the limiting resource. There, adaptations help animals retain, absorb and otherwise make the most efficient use of what little water is available. This is analogous to the staff we already have in the "skills desert." For us, personnel and the skills they embody are the limiting resources. Desirable adaptations protect those resources -- that is, they help us make the most efficient use of them...

The Association of Flight Attendants-CWA submitted written testimony to the hearing, noting that crew are overworked, flights are understaffed, and the airlines have reduced seat size and increased the number of seats in the cabins Further, respect for authority, as well as de...