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Carl Icahn has been pushing back against Dell's proposal to go private in a US$24.4 billion deal. Dell finally gave way -- a little -- and is allowing Icahn to examine the company's confidential information. ...

Avaya unveiled the latest iteration of its customer experience management platform last week, introducing new analytics functionality and a multichannel focus on communication. ...

CRM will be a top spending focus for enterprises this year and next, according to a Gartner report. What's more, CRM will be THE top spending focus -- edging past the behemoth category of enterprise resource planning -- based on a newly released survey of IT investment priorities for 2013 and 2014. Following CRM are ERP and office and personal productivity tools...

The T-Mobile-MetroPCS merger has moved one step closer to the finish line now that the Department of Justice has signaled it doesn't oppose the deal. ...

Google is planning to broaden its reach into the e-commerce space with Google Shopping Express, a service similar to Amazon Prime, according to TechCrunch. ...

Facebook has flatly denied the suggestion by a New York Times columnist that it might be gaming its own system -- that is, that the way it pumps up views of fee-based promoted posts could be by limiting the sharing of ordinary posts ...

Kim Dotcom experienced a legal setback late last week when the New Zealand Court of Appeal overturned a lower court ruling that had required the U.S. Federal Bureau of Investigation to disclose all of its evidence against him ...

There is a long-standing debate in the email marketing community about timing -- that is, whether time of day makes a difference in open and click-through rates. In other words, will an email marketing message sent early Monday morning be more likely to be opened than one sent Wednesday around noon or one delivered late on a Friday afternoon in July?...

U.S. District Judge Lucy Koh on Friday struck more than US$450 million from the damages a jury awarded to Apple in last summer's blockbuster verdict against Samsung. The jury found that Samsung had willfully copied a number of Apple's design and software patents for the iPhone and ruled that it should pay more than $1 billion in damages. Based on Koh's latest decision, Samsung now owes Apple close to $599 million in damages...

Demandbase has incorporated a new filter in its Demandbase Company-Targeted Advertising platform. The filter, called "Technology Targeting," lets users target and personalize display ads based on the technology they use. In other words, users can now include the specific criteria of 'technologies used' as part of their campaign targeting requirements with the Demandbase platform...

It has been about a week since a bombshell internal memo from CEO Marissa Mayer was leaked to the world: Yahoo employees will no longer be allowed to telecommute, effective this June. ...

A day after posting disappointing quarterly earnings, Groupon ousted its founder and CEO Andrew Mason. The company's stock jumped 4 percent in after-hours trading as the news became public ...

The Center for Copyright Information is ready to start implementing the Copyright Alert System, it said Monday ...

Salesforce.com on Tuesday unveiled Salesforce Service Cloud Mobile, the first of a number of mobile computing initiatives planned for this year ...

The Federal Trade Commission last week reached a settlement with HTC America over charges the company failed to take reasonable steps to secure the software in its smartphones and tablet computers. ...

Did you hear? McDonald's has just acquired Burger King! Also, someone at the company apparently has a potty mouth. Another unusual and unexpected corporate trade also happened last week -- Cadillac acquired Jeep. ...

After months of dismal news, HP had something positive to report to its shareholders: fiscal Q1 numbers that exceeded both Wall Street and company expectations. Granted, the bar was set exceedingly low for the company, which shocked investors last year with news that it would have to take an US$8.8 billion impairment charge, $5 billion of which was directly attributable to its Autonomy acquisition.

HootSuite has incorporated paid advertising into its dashboard for the first time with the rollout of HootSuite Promoted Products integration for Twitter. It allows users to buy Promoted Tweets and manage their accounts on the HootSuite dashboard ...

Yahoo CEO Marissa Mayer is putting her money -- or rather her shareholders' money -- where her mouth is. Mayer has been proclaiming Yahoo's mission of becoming a must-visit daily portal equally accessible via PCs and mobile devices. To that end, the company unveiled a redesign of its website on Wednesday ...

Microsoft has made its new Outlook.com email service generally available, following six months of receiving and incorporating user feedback. The service is ready to scale to a billion people, the company said, and Hotmail users will be shifted over to form the core of that base ...