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The company never really recovered from that gross misstep, independent tech analyst Jeff Kagan told the E-Commerce Times. "Last year, they essentially betrayed their customers, and that backfired on them. Netflix was an innovative company at its start, but it since has gotte...

After watching Verizon and Verizon Wireless over the last few decades I have developed a respect and admiration for the company. Some of you, however, have noticed how Verizon is starting to act, well, differently lately. Is something starting to change? ...

"The real winners here are the lawyers," tech industry analyst Jeff Kagan told the E-Commerce Times. "To you and me, this is real money, but to them this is just play money as they try to win the game." However, the risks of where this could lead -- beyond just the money -- co...

"The television and entertainment industry is about to go through a major reinvention with new competitors like Google and Apple, and new technologies like the Internet," said telecommunications analyst Jeff Kagan. "The stakes for these companies are high. Customers have choice today and can leave."

"I have watched Nokia fall from greatness over a few short years," said telecommunications analyst Jeff Kagan. "They were the No. 1 handset maker in the regular handset arena. RIM was No. 1 in smartphones. Then five years ago, Apple and Google changed the marketplace with the iPhone and Android. Since then, Nokia has been in a dive, and they haven't pulled up yet." ...

AT&T Mobility just announced its shared wireless data plans on Wednesday. Verizon Wireless did the same thing a few weeks ago. Verizon has been taking a lot of heat on this topic, but not because it's a bad idea. It's actually a great idea. The problem is its approach, which I'll discuss. I think AT&T's plan will be welcomed in the marketplace ...

AT&T Mobility just announced its shared wireless data plans on Wednesday. Verizon Wireless did the same thing a few weeks ago. Verizon has been taking a lot of heat on this topic, but not because it's a bad idea. It's actually a great idea. The problem is its approach, which I'll discuss. I think AT&T's plan will be welcomed in the marketplace ...

"During the last decade, we have seen many mergers leaving fewer competitors in the same space -- fewer in cable television, fewer in wireless and fewer in telecom," telecommunications analyst Jeff Kagan told the E-Commerce Times. "The DoJ is now being very careful with future merger requests. If you recall, the DoJ said no to the AT&T T-Mobile merger." ...

All of this Sturm und Drang is good for cable and satellite customers, independent telecom analyst Jeff Kagan told the E-Commerce Times -- even if in the short-term they find themselves missing out on their favorite programs "It is good news that we are seeing more television...

"This is big news, not only for Aereo, but for the entire television space. This will help to transform the television industry," said Jeff Kagan, telecommunications analyst. "We think we know what this industry is all about, full of cable television companies, a couple satel...

This clash has been a long time brewing in the industry, independent telecom analyst Jeff Kagan told the E-Commerce Times For years, cable companies would pass on rate hikes to consumers with little thought because consumers did not have viable alternatives, he said....

Just when we thought this whole Net neutrality thing was over, Verizon threw a little gasoline on the burning embers. The thing is, there are many good points on both sides of the Net neutrality argument. So how can we decide which way to go? ...

Moreover, it is doing so with a rival's operating system. "This does sound like a big story," said Jeff Kagan, telecommunications analyst. "Amazon.com is a heavy hitter in the marketplace. Smartphones are growing like crazy. They have sold plenty of Kindles. Put all those together, and this is a huge opportunity for them if they play their cards right." ...

"Users don't go looking for rogue apps. That's not the way this threat works," said telecommunications analyst Jeff Kagan. "We will see more mobile botnets the same way we see more viruses and malware." Many apps likely appear normal but do their dirty work behind the scenes...

Verizon's argument -- and the FCC's likely response to this brief -- is just another round in a years-old debate, Jeff Kagan, an independent tech analyst, told the E-Commerce Times "Companies like Verizon and Comcast say that because they have invested in and control these hig...

Windstream has been riding the growth Wave over the last several years. Are things starting to change? You may recall that a while back I said the company would continue to look strong as long as acquisitions continued. I asked what would happen when it slowed? That next chapter may be starting ...

"These are very interesting and curious charges," said telecommunications industry analyst Jeff Kagan. "We'll have to wait and see whether he is found guilty or not." The government usually wins most of these cases, he noted....

Most don't realize it yet, but Microsoft is completely reinventing itself right before our eyes. It is expanding from software to hardware and even to the cloud, starting with tablets and wireless smartphones. It is fundamentally transforming the company we have all known and used for decades. This path is full of enormous opportunities and challenges...

"The legal battle is not over," said technology analyst Jeff Kagan. "It will drag on for a while longer. This is not unusual. We have seen this kind of tit-for-tat fight from large companies with breakthrough technologies over the last few decades." Galaxy Tab Will Live On...

"This is a bombshell -- but not really unexpected watching RIM over the last few years," said independent tech analyst Jeff Kagan. "They are unraveling quickly." RIM had been pinning hopes on its upcoming BlackBerry 10, but it could be far too little and far too late....