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"Many companies recognize the importance of adapting to these evolving consumer needs by embracing new payment technologies, partnering with ISVs, and prioritizing customer preferences to position businesses for success in the rapidly evolving digital payments landscape. These shifts in consumer choice and flexibility drive the digital payments industry to become more agile, innovative, and customer-centric," Gerada told the E-Commerce Times...

"Europe has a more complicated and advanced marketplace landscape, with a wider variety of channels in the various countries and nice markets. For instance, some countries don’t have Amazon as a leading platform," Vermeer told the E-Commerce Times Planning for Selling in Eur...

"But interestingly, while retail wasn’t among the most trusted in either 2022 or 2024, consumers were significantly more trusting of retail organizations in 2022 (20%) when compared to this year’s findings (8%)," Iqbal told the E-Commerce Times With such a high percentage ...

"If it is not TikTok-worthy, Gen Zers could lose interest more easily. They like quick, funny, engaging content from the brands they follow and love," she told the E-Commerce Times Push Ideology to Better Promote Products...

"That work has been evolving and building for many years," Ziv told the E-Commerce Times. "It exposed awareness because it was publicly accessible for anyone to try." AI's Pivotal Shift in Business...

"I've always leaned into the journey over the destination. Building companies is tough, but it's about making it rewarding -- not just tolerable until an exit," Barry told the E-Commerce Times Innovating Creativity Drives the Business...

"A lot of organizations that have tried to adopt a B2C-style of e-commerce, which hasn’t worked that well because of the way B2B business has worked for decades," Yanhs told the E-Commerce Times. "At the heart of this is just how much this transformation hinges on product data, but how much pain B2B companies feel about their product data, which the report delves into quite a bit."

"The focus in a retail store should be keeping the phone in the shoppers' pockets and engaging with that audience at the point of purchase," he told the E-Commerce Times The Dynamic Marketing Advantage of Digital Signage...

"The early adopters in every industry want to leverage it. So, at some point, organizations have to come up with policies for usage and set parameters to empower employees, rather than bar new technology altogether," she told the E-Commerce Times Pitting Creativity Over Foreca...

CleanHub VP of Marketing Nikki Stones maintains that convenience contributes to the disproportionate number of online returns. "Online shopping is designed to be as easy as possible," she told the E-Commerce Times "Buyers try at home, and if the product doesn't meet expectatio...

Thieves stole an estimated 260 million packages, worth about $19.5 billion, from U.S. consumers’ porches, doorways, and mailrooms in 2022, according to a recent E-Commerce Times story With Loxx Boxx at your doorway, delivered packages stay safe and secure until you bring the...

"Knowing that the public is having difficulty keeping up with the rapid transformation and uses of AI, evasion of detection has never been easier," Dasani told the E-Commerce Times Shopper Awareness Critical Tool Against Attack Scenarios...

"The consumer mindset around the use of mobile payments is changing rapidly. Consumers are increasingly adopting and using mobile pay, whether it be for in-store or in-app purchases," he told the E-Commerce Times Pushing the Mobile Payments Craze...

This mixed sentiment may not bode well for an accelerated expansion of gen AI this year, as some proponents predict. The report reveals some shocking and negative attitude changes in how consumers feel about interfacing with AI, Shannon Flanagan, VP and GM of retail and consumer goods at Talkdesk, told the E-Commerce Times...

"For a long time, organic and paid search -- namely Google -- have been a fairly reliable source of traffic," he told the E-Commerce Times. "Google delivered searchers who were likely to convert, buy or complete some type of task on your site." With AI answer engines in the se...

“Authenticity becomes a key focal point, recognizing that relatable connections, along with high-quality product images and content, are as significant as pricing and discounts in influencing shoppers to make a purchase," she told the E-Commerce Times Spicy Findings in Salsi...

"In 2023, the e-commerce landscape saw teams exploring AI’s potential while still weighing and evaluating the inherent risks associated with a technology that has scaled faster than any before," he told the E-Commerce Times Retailers and marketers must be concerned about neg...

"Brands must deliver on users’ heightened expectations for the mobile app experience. This includes hyper-personalizing the digital retail experience by leveraging AI to craft targeted product promotions and tailored advertisements for customers based on their purchase history, as well as utilizing AI-powered platforms to enhance app performance, discoverability, and retail customer acquisition efforts," Snapp told the E-Commerce Times...

"Many delivery processes now require signatures or, more prominently, pictures of the products at the delivery spot. That came out of this pressure on merchants," he told the E-Commerce Times Hemorrhaging From Friendly Fraud...

Integrating embedded payments can ensure businesses are able to support new payment methods quickly, Galvin told the E-Commerce Times "As Gen Zers increase their spending online and in-store, merchants must make sure they offer a variety of payment methods to accommodate consu...