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A new approach to product discovery for online shopping may soon be available in an advanced chat box on your favorite retail website. The goal is to duplicate the comfort level of in-store conversation between shoppers and sales representatives ...

Making better use of educational technology is a goal that both software and hardware companies are aggressively pursuing ...

The pre-built Linux Kubuntu Focus Iridium laptop line is an unexpectedly good alternative to running any Linux operating system on converted Windows PCs ...

Governments seek to create security safeguards around artificial intelligence, but roadblocks and indecision are delaying cross-nation agreements on priorities and obstacles to avoid ...

Customer inclusiveness and website accessibility are essential to building the most up-to-date user experience (UX) frameworks ...

A new approach to personalized computer instruction could help mitigate the impact of teacher shortages, understaffed classrooms, and lackluster self-learning, issues that have worsened since the pandemic ...

Ransomware attacks have shown signs of decreasing in recent months. Yet they still pose enough threat for organizations to rethink whether a successful breach of their computers justifies paying a ransom demand in hopes attackers will not divulge their stolen content ...

The field of database administration is far from glamorous. Even within the uncompromisingly geeky domain of information technology, database administration would be among the last fields picked for a game of proverbial kickball ...

Red101, a network for retailers based on a new concept of AI-powered open commerce, is scheduled to go live in U.S. markets this fall ...

Artificial intelligence is the new linchpin driving innovation that enhances customer relationship management and e-commerce. Once a concept for science fiction, AI is now a reality transforming sales, marketing, and many other business functions ...

E-commerce retailers face a trend impacting their summer sales profit margins as more shoppers buy into abusing transaction policies to commit friendly fraud ...

A new CRM tool enhances lead management and accelerates response times to increase conversion rates ...

The growing use of artificial intelligence in the workplace is fueling a rapid increase in data consumption, challenging the corporate ability to safeguard sensitive data ...

Artificial intelligence innovation is revolutionizing search's role in providing better-connected customer experiences (CX) on CRM platforms ...

One of the most important technology trends in higher education is the growing use of 4K visual displays, which transform an ordinary classroom, student center, or e-sports arena into a fully immersive student experience ...

Wolfi, from fortified software delivery firm Chainguard, is a young Linux "un-distro," that is improving the cloud’s software supply chain. Can its innovative design launch a new solution for fortifying desktop distros, too? ...

A key pain point for e-commerce merchants expanding their sales to cross-border markets is dealing with international customer returns ...

Chatbots and virtual assistants with advanced natural language processing (NLP) are transforming customer care and how businesses engage with their customers ...

The upgraded Acer Chromebook Plus 516 GE is one of the largest screen laptops with the latest AI-included features available in the ChromeOS lineup ...

ChatGPT and the rapid adoption of generative AI have pushed chief information security officers (CISOs) to the limit, with employees testing these tools in the workplace ...