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GOVERNMENT IT REPORT

Feds to Ramp Up Online Purchasing Presence

"That being said, we continue to advocate for adequate competition for the marketplace contracts and a level playing field for government e-commerce sites as well as guidance on how this will impact supply chain and cybersecurity requirements," she told the E-Commerce Times. ...

Google to Ding Sluggish Sites in Mobile Search Rankings

"The point of that effort was to speed Web browsing processes and download results for mobile device users with a mechanism Google created for predicting what sites a user would visit, and then preloading site data into cache," he told the E-Commerce Times "The thing is that i...

New Google Service Makes Machine Learning More Accessible

Learning2learn is a process for automating machine learning, while transfer learning "takes a fully trained model for a set of categories and retrains it from the existing weights for new classes," a Google Cloud spokesperson told the E-Commerce Times in a statement provided by company rep Danny McCrone.

Facebook’s Move to Dial Back News Ratchets Up Drama

"My own view is that the move is more of a copout than a solution on hate speech and truly fake news," he told the E-Commerce Times. "Facebook couldn't find a way to differentiate that from quality journalism and tossed the baby out with the bath water." Facebook represents a ...

Study: Community-Owned Broadband Beats Commercial ISPs on Price

However, "by and large, most communities don't want to get into the telecommunications business," she told the E-Commerce Times, "so they look for outside operators to partner with them." Net Neutrality Hedge...

Winning Tactics for Marketing in the Micro-Moment

"These quick check-ups can easily make or break a sale, so it's imperative that you optimize your site's speed," he told the E-Commerce Times. "If a micro-moment passes before a customer can even load up the information they need, you could lose the sale entirely." Companies m...

EXPERT ADVICE

7 Tips for Powerful Product Photos

"You won't get very far," he told the E-Commerce Times. "Products with high-quality product photography look better and will almost always have higher conversion rates." With that in mind, the following are some tips for getting great product photos....

5 Ways E-Commerce SMBs Can Cool Social Media Complaints

Companies must streamline support systems to resolve issues faster and more efficiently, she told the E-Commerce Times. An up-to-date knowledge base enables instant self-service, "but SMBs must also offer channels for customers to communicate directly with support agents to cover all bases."

E-Commerce Trends in 2018: Voice, Subscriptions, Personalization

"It's going to be a different type of playing field for these brands," he told the E-Commerce Times. "Where it used to be more visual, it's now going to be driven by voice." As smart speakers and speech recognition spread throughout living rooms in America, retailers will star...

Germany Cracks Whip Against Hate Speech on Social Media

Facebook last month published a post in Germany saying that it shared the German government's goal to fight hate speech and that it had made great progress in that fight, according to a translation of the text provided to the E-Commerce Times by company spokesperson Sarah Pollack...

Consumers Win Some, Lose Some in Privacy Legal Tussles

"The Ninth Circuit has provided some clarity to what types of data do not trigger a VPPA violation, such as device identifiers, and established a test for the district courts to follow when analyzing whether other types of data constitute PII," Crowell & Moring's Wood told the E-Commerce Times.

Big Players Scored in the E-Commerce Battles of 2017

"Leading companies like Amazon, Target and Walmart just got stronger, as they have the resources to either build or buy whatever they need to win," he told E-Commerce Times Walmart had been out of the e-commerce race for a long time, but that changed with the US$3.3 billion ac...

6 Ways to Boost Your Mobile Commerce Performance

"Traditional mobile sites aren't designed for the way people want to discover new products," Cooke told the E-Commerce Times Following are some steps SMB etailers can take to improve their mobile performance....

5 Ways Etailers Can Fight Chargeback Fraud

"Deliberate chargeback fraud is predicated on the idea that the cardholder didn't approve the transaction," Eaton-Cardone told the E-Commerce Times. "The more distance between a cardholder and the merchant, the harder it is to verity the customer's identity, and the greater the risk that the transaction will turn into a chargeback."

6 Ways SMBs Can Meet Online Shoppers’ High Shipping Expectations

Fifty-two percent dropped their order when they realized there was no free shipping, he told the E-Commerce Times Holiday shipping likely will be costlier for small and mid-sized online retailers this year, because UPS announced it would levy per-piece peak charges for U.S. re...

B2B Digital Ad Spending to Jump Next Year

"For all companies, the SaaS model makes a lot of sense," she told the E-Commerce Times. Oracle and Salesforce, for example, have large-scale data and targeting offerings [but] SaaS, by its very nature -- even from the big players -- provides accessibility to smaller organizations."

Most Marketers Struggle to Reach Targeted Customers

"The immediacy of direct phone and text messaging guarantee that content is viewed by the intended audience," he told the E-Commerce Times. However, "in terms of businesses deciding on the technology, many of them are restricted by their marketing or sales spend." An additiona...

FCC Votes 3-2 to Upend Net Neutrality

It will "work against the over the top services," he told the E-Commerce Times, "unless they're big enough, like Netflix, to demand a seat at the table." Users likely will have to pay more, on average, Kay said, adding that "vanilla service will be crappy." ...

Internet Pioneers Urge Cancellation of Net Neutrality Repeal Vote

"I think digital access should be basic, like broadcast television or even water, " he told the E-Commerce Times. The FCC needs to take more time to consider Net neutrality issues before voting on the rules repeal, said Christopher Mitchell, director of community broadband ne...

New B2B Payments Platform Reaches Across Borders

Small and mid-sized businesses "need easy ways to go direct with transfers," he told the E-Commerce Times How the Platform Will Work...

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