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If you want to ensure that no one uses your CRM, turn it loose on them with little understanding of how to use it. If you want to increase the odds of failure, overlook informing your staff about why you're using it and how it can benefit them. A frustrated group of CRM users is guaranteed to soon be a frustrated group of ex-CRM users...

WAM was pleased to hear that Twitter has added staff to its moderation team, Wilson remarked, as the organization had called for it "publicly and repeatedly in November." Still, Twitter is only doing what it should be doing as the provider of a microblogging service that's op...

In thermonuclear terms you could say that there's an arms race ongoing in many markets to ensure that each sales team is adequately supplied with the tools that enable rapid and accurate quoting. Understandably, vendors like Salesforce want to ensure they can offer their customers a choice of quality solutions and they need to be able to do this at the enterprise level, which often requires that the emerging vendors staff up...

"Congress recently approved a law that says states and local agencies cannot tax broadband," said Jeremy Gillula, a staff technologist with the Electronic Frontier Foundation. "There's no way Title II could cause bills to go up," he told the E-Commerce Times.

Typically, companies provide their own service and tech support. Sometimes calls are too complicated for general service department staff, however. Those calls are escalated to individuals more experienced with handling complex problems Companies have a choice as to how they p...

However, those tools don't eliminate reliance on IT staff, because IT professionals would be needed to configure solutions effectively, McGregor cautioned, especially when custom code is required Transforming Data Into Information ...

They also should train staff on social engineering methods and conduct regular phishing tests, recommended KnowBe4's Sjouwerman. "Defending against spearphishing is one of the most cost-effective areas to solve." ...

Lisa Monaco, assistant to the president for homeland security and counterterrorism, made the announcement following months of research by White House cybersecurity coordinator Michael Daniel's staff. Reactions from cybersecurity experts were mixed....

The FTC report noted that despite the potential risks associated with expanding connectivity, new legislation dealing specifically with the IoT would be inappropriate. "Regarding legislation, staff concurs with many stakeholders that any IoT-specific legislation would be premature at this point given the rapidly evolving nature of the technology," the FTC said in a statement.

Nearly 70 percent of IT executives expect to face a very challenging hiring environment this year, according to CompTIA's Industry Outlook 2015 report. That study also found that 43 percent of IT companies are currently understaffed More so, 36 percent of the companies in the...

Carefully crafted rules could address the concerns of small broadband providers. "We have encouraged the FCC to insure that any rules that are particularly onerous or burdensome only apply to larger ISPs who have more potential to cause discrimination," noted Jeremy Gillula, a staff technologist with the Electronic Frontier Foundation...

Bailenson and his student and special teams graduate assistant on Stanford's coaching staff, Derek Belch, developed the software the quarterback was using on the Oculus hardware Speaking of which, Facebook bought Oculus VR in March of last year for a reported cash and stock de...

"The commission staff recognizes that this industry is in its relatively early stages. Staff does not believe that the privacy and security risks, though real, need to be addressed through IoT-specific legislation at this time," the agency said in the report. "Staff agrees with those commenters who stated that there is great potential for innovation in this area, and that legislation aimed specifically at the IoT at this stage would be premature," the FTC said...

"Since 2010," he added, "we've seen a radical change. The purpose of FTC workshop reports is no longer to produce a better understanding of complex consumer protection issues. Instead, the chairman and a small number of FTC staffers now seek to use workshop reports to put the agency's institutional weight behind their own agenda, which is driven more by a neo-Naderite ideology than rigorous analysis."

As Charles Reisinger, technology director of Penn Manor School District sees it, open source rejuvenated the district's ability to give staff and students a cost-effective, educationally sound technology foundation. Reisinger oversees the district's nearly 5,000 technology hardware units and much of the instructional technology...

"We don't yet know all of the facts surrounding Google's involvement," noted Alex Abdo, a staff attorney with the American Civil Liberties Union's Project on Speech, Privacy and Technology. "However, the warrant issued to Google appears dangerously overbroad based on what we ...

This isn't Ford's first incursion into Silicon Valley. Its first Silicon Valley office opened in 2012. The new center, which is located in the Stanford Research Park, has a staff of 21 engineers, app developers and scientists; Ford expects that number to grow to 125 by the end of the year. Its presence in Palo Alto puts it near tech giants Google, Apple and Yahoo.

Speaking to NCCIC staff last week, Obama said that "protecting our digital infrastructure is a national security priority and a national economic priority." He noted that during the past six years, "we've pursued a comprehensive strategy, boosting our defenses in government, ...

Quinn understands better than most the need for an organized pushback. She launched the network with cofounder Alex Lifschitz. It will be staffed by a number of online abuse survivors whose identities are kept anonymous outside the network's inner circle The Crash Override ne...

"It may be unfortunate that Apple and Android are taking market share away from BlackBerry, but that doesn't mean Chen's competitors should be forced to write apps for his phones," said Jeremy Gillula, a staff technologist with the Electronic Frontier Foundation Imagine "Steve...