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Customer satisfaction with the credit card industry has stabilized after years of dramatic changes to the space, according to J.D. Power and Associates' 2012 U.S. Credit Card Satisfaction study. It found that for the third consecutive year, customers' satisfaction with their credits cards has increased ...

HP posted numbers Wednesday for what was the worst financial quarter in the company's long history. It reported an US$8.86 billion loss for its third fiscal quarter, which ended July 31. In the last three months, it took in a net revenue of $29.7 billion, down 5 percent year over year and down 2 percent when adjusted for the effects of currency ...

The U.S. Department of Justice executed seizure orders against three website domains allegedly engaged in the illegal distribution of copies of copyrighted Android cellphone apps. It is the first time that website domains involving cellphone app marketplaces have been seized, the DoJ said ...

There are still 19 million Americans who lack access to high-speed Internet, according to the Federal Communications Commission's Eighth Broadband Progress Report ...

This week has not been good to Facebook, nor have the past several weeks. The social media giant's stock has been hammered for days, at one point touching $19 per share -- half of its IPO valuation months ago. It still is within a stone's throw of that marker with a Tuesday close of $19.16 per share ...

Jeff Hasen, Hipcricket's CMO, recently had what he called his "10 millionth" bad customer experience with Comcast. ...

A memo circulating internally at HP tells of a new mobile initiative being plotted by the computer maker ...

The tech industry is making strides in developing supply chains and products that are free of conflict minerals from eastern Congo, although for some companies, progress still needs to be made, according to a report by Enough, the project to end genocide and crimes against humanity. ...

VerticalResponse recently launched its social platform with two new features: Coupons and Clipper ...

By now Facebook must rue the day it went public -- or at least rue its initial offering price of US$38 per share. On Thursday, the company's stock closed at $19.88, after hitting a low of $19.69. Early Friday, it hit a new low of $19.01 -- half its IPO value, plus a penny. By mid-day, it had recovered slightly to $19.14. ...

Zoho has been speedily turning out applications to complement its core platform. Earlier this spring, for instance, it introduced Zoho CRM. Now, it is rolling out Zoho Marketing Campaigns to buttress the marketing functionality it introduced in the CRM app ...

The fixes Sony made to its PlayStation Network last year after its system was hacked may not have made it impenetrable: Reports are circulating that the hacktivist group Anonymous has breached the network again ...

U.S. District Judge Lucy Koh is nothing if not persistent. Even though an earlier order for the CEOs of Apple and Samsung to speak to each other to avoid a lengthy trial did not yield anything positive, she is asking the two men to try again ...

Wall Street has been in a foul mood over Internet stocks, and online professional recommendation company Angie's List has not escape the market's wrath. Its stock fell 15 percent on Tuesday -- a selloff that appears to be largely related to the end of a 90-day lockup period for shares issued in a secondary offering earlier this year ...

Barnes & Noble has dropped the prices on its Nook tablet product line with the Nook Color, the 8 GB Nook Tablet and the16 GB Nook Tablet now retailing for (US)$150, $180 and $200 respectively. That amounts to a $20 reduction from the Color's original price and $50 the 16 GB device ...

Barnes & Noble has dropped the prices on its Nook tablet product line with the Nook Color, the 8 GB Nook Tablet and the16 GB Nook Tablet now retailing for (US)$150, $180 and $200 respectively. That amounts to a $20 reduction from the Color's original price and $50 the 16 GB device ...

App.net founder Dalton Caldwell watched the social Web's trajectory with admiration and then dismay over the years. From all accounts, he liked its initial promise. As it morphed into a commercialized, ad-supported ecosystem of products, however, he apparently grew disillusioned. Hence the crowd-funded campaign Caldwell has launched to build ad-free, subscriber-based rival products...

Salesforce.com is rolling out a limited pilot of yet another social media initiative -- Salesforce Communities. The offering combines its Chatter product, its Salesforce.com business processes, and an underlying social intelligence that makes it easy to show people the right information and give them the correct access to experts, said Doug Bewsher, senior vice president, Salesforce Chatter...

IBM has expressed interest in acquiring the heart of Research In Motion's operations -- its enterprise services unit, according to two unnamed sources cited in a Bloomberg report last week ...

New online book publisher StoryBundle is taking a leap of faith with its customer base: Readers get to decide how much to pay ...