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This kind of arbitrary decision-making on territory isn't good for the company, though. It means that some sales people get fewer leads than they can work, and others get too many. The result is an uneven spread of leads across the sales staff, and money left on the table. It...

Entertainment lawyer Martin Singer, a partner with Lavely & Singer, has sent a letter to Google's top executives and its legal staff, accusing the company of ignoring a take-down request sent to it four weeks ago. The firm represents more than a dozen female celebrities, actr...

Amazon will boost staffing at its Silicon Valley hardware unit, Lab126, by at least 27 percent over the next five years, according to reports that surfaced last week. The company reportedly plans to boost full-time payroll to at least 3,757 people at the facility by 2019. Lab...

Impact Advisors will provide its expertise with Epic offerings in the areas of clinical transformation, user engagement, project delivery, planning and staff support, IBM said CSC, Allscripts, HP: CSC in June said it would lead a DHMSM partnership including Allscripts and HP.

If my staff has four appointments a week and we force them to take eight, then sales will double! The problem here is that time itself is not part of the equation -- it remains constant. Now your sales team is spread thin over the same amount of time, and so they can't devote as much time to each customer.

These manual processes not only translate into longer delivery times, but also put an extra burden on staff and eat into the retailer's bottom line. A lean and modern retailer that uses e-commerce need not waste time on manual administrative work Reacting to the Mobile Revolut...

The car buyer expects to be wooed, treated well by the sales staff, given plenty of neat collateral to firm up a decision, and feted as an honored guest in the showroom. The B2B buyer expects to get on the phone with Larry, his sales rep, and talk about discounts. There's a big difference in the expectations...

Mussler first reported the XSS vulnerability to Amazon last November, and it was fixed. However, Amazon's IT staff continued to use his proof of concept on internal preproduction systems for months afterward, he claimed "This made it even more surprising that, when rolling out...

So, what do these odd names mean for mainstream enterprises and service providers and their IT staffs? The proper response to polyglot programming often means empowering users with new tools and technologies while maintaining control, order, security, and compliance. This is o...

Polar's staff also could be a key part of what Google is after Google may use Polar's polling functionality -- particularly on mobile devices -- to create more engagement opportunities in Google+, but overall "this is largely a personnel hire," Greg Sterling, vice president o...

Also, IT should be educating staff on what phishing sites and emails often look like in order to mitigate future risk, Jones added. "Often, IT or technically savvy IT admins take it for granted that a bank or a vendor would never email you asking for your password. Don't assu...

"This practice is definitely concerning for multiple reasons," Jeremy Gillula, staff technologist with the Electronic Frontier Foundation, told TechNewsWorld. "For one thing, it's very difficult to predict how Comcast's injected JavaScript might interact with JavaScript alrea...

Executives should not view CRM data not as a gauge of their sales staffs' competence. It's only one factor in determining what's going wrong or right with a company. Other considerations may impact sales for better or worse. It's the sales manager's job to put the data in context. However, pulling data from CRM to browbeat sales is a terrible mistake, and one easily avoided. Instead, use the same data to coach reps and look for improvement.

About 2,500 commenters called for the resignation of FCC Chairman Tom Wheeler or other commissioners or staff. Roughly 1,500 comments, directed typically at Wheeler, quoted John Oliver's monologue on Net neutrality, using the word "f*ckery." Wheeler is the former head of the c...

One of those other platforms is Google, whose Google Analytics team congratulated Twitter on its move with -- no surprise here -- a tweet to the account of Twitter staffer Ian Chan, who on Wednesday announced the opening up of access to the tool "Congrats to @chanian @buster a...

LI: How large is your staff to accomplish all of this from a startup posture? Simon:...

Sales staff can use Community Cloud to update leads and share tips with one another, and service employees can use it to create and escalate cases. Customers can use it to help one another with issues or to share tips. ...

City Guides and Jetpac's other apps will be removed from the iTunes App Store by September 2014. Jetpac's staffers will reportedly join Google's Knowledge team, which focuses on real time search. Your Life, Digitally...

The client was a national insurance provider that had some 8,000 reps using the Gryphon system for compliance. The company had hired an additional eight staffers to go behind the system and analyze the data that was being captured outside of the compliance activities. Data Tr...

Aloft Hotels this week announced the launch of a new, robotic "butler" at the company's Cupertino, Calif., location. Dubbed "A.L.O.," the new botlr, or robotic butler, is designed to help the hotel's human staff by delivering amenities to guest rooms A.L.O. comes professional...