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For a technology company, intellectual capital is one of the most important, if not the most important asset. Intellectual capital is more than intellectual property as it is commonly understood in that it also includes a company's trade secrets, know-how, problem-solving methods, customer information, and other confidential information. Intellectual capital has generally been held by courts to be a proprietary interest entitled to legal protection...

Is eBay really greedy, as angry community members allege? Or just smart? Jupiter Research Senior Vice President of Research David Schatsky told the E-Commerce Times that eBay's decision to raise fees was likely inspired by its view that the previous fees were "leaving money on the table."

"Content has really arrived. Digital music is a huge category," VeriSignVice President of Payment Services Trevor Healy told the E-Commerce Times. "Consumers are becoming as comfortable buying intangible items online as they are with buying hard goods online. That's a big milestone and a big indicator of confidence in the network."

Jupiter Research analyst Joe Laszlo told the E-Commerce Times that domain hijacking is not very common, though there have been some high profile cases where well known brand names have let their URLs lapse and had to fight to get them back "It seems like it was awfully easy fo...

E-mail is like having a brilliant friend who is somewhat crazy, not well socialized, and occasionally self-destructive. They can help you. However, they can also get you into big trouble ...

"The T-Mobile attack shows that there are a huge amount of assets on servers of companies we do business with on a regular basis," Dunham told the E-Commerce Times. "The reality is that these large quantities of information stored on computers are vulnerable to attacks." Dunha...

The E-Commerce Times recently spent time talking -- on the phone, not via instant message -- with IMlogic's founder and CEO, Francis deSouza, who ran Microsoft's Real-Time Collaboration Group and built Microsoft's first instant messaging server, Exchange 2000 Instant Messaging. The Massachusetts Interactive Media Council recently named deSouza Entrepreneur of the Year. Here's what he had to say:...

Janelle Elms, an eBay university instructor, store subscriber, and author of eBay Your Business, told the E-Commerce Times that she is mortified about the response from her fellow sellers in the eBay community "I can't believe all these people would literally cut off their nos...

Jonathan Eunice, an analyst with the research firm Illuminata, told the E-Commerce Times that leveraging the success of its printing business with personal computers, PDAs and other consumer devices has long been one of HP's dreams 'Sensible Move'...

The E-Commerce Times caught up with Microsoft senior attorney Bonnie MacNaughton to discuss the implications of the new law on the technology industry and how Microsoft will leverage the legislation to curb piracy of its intellectual property ...

Jupiter Research analyst Joe Wilcox told the E-Commerce Times that Opera has devised a great marketing gimmick. Universities, he said, have good reason to be concerned about security because younger Web surfers don't necessarily have the best habits (read: file-sharing) "Opera...

Recently, the E-Commerce Times spoke with Steve Unterberger, HR Outsourcing Technology Leader at Hewitt Associates in Lincolnshire, Illinois, about the state of the business process outsourcing (BPO) market today and his predictions for 2005 ...

"What we have noticed this holiday season that is strikingly different than years past is that consumers are much more willing to spend money online, and on luxury goods," Jeremy Shepherd, president of PearlParadise.com, told the E-Commerce Times "One factor that seems to acco...

Jupiter Research analyst Joe Wilcox questioned whether Yahoo's approach -- or anybody else's -- is serving the real desktop search needs of consumers. Wilcox told the E-Commerce Times that beyond e-mail, instant messages, digital media content and other high volume file types, the utility might not be very useful...

The Internet revolution has had the unintended effect of decreasing the use of oral communication and increasing the importance of text -- particularly e-mails -- as the primary means of business communications. Why has e-mail become so popular? Why use e-mails instead of phone calls? ...

Steve Kardell, an attorney at the Dallas law firm of Clouse Dunn Hirsch, told the E-Commerce Times that this ruling provides a more favorable environment for WorldCom, which emerged from bankruptcy last year and now operates under the name MCI in Ashburn, Virginia "The reason ...

However, this comes as no surprise to Overstock.com. The company has always targeted women shoppers. The E-Commerce Times caught up with Overstock.com President Patrick Bayren to discuss this powerful demographic and how one of the most popular online retailers approaches it ...

"The old service was heavily text message based and less graphical," Hoyt told the E-Commerce Times. "Send to Phone is a whole new application for the mobile with color maps and directions, a more modern and simple mobile phone-user interface." Hoyt said the service is meant f...

"The Rethink Initiative represents an opportunity to get information about e-waste out to the more than 120 million people in eBay's user community," Ted Smith, chair of the Computer TakeBack Campaign, told the E-Commerce Times. "Public education and giving the good guy recyclers a boost is very important."

"There's money to be made," blog expert B.L. Ochman, author of "What Could Your Company Do with a Blog?," told the E-Commerce Times. "As soon as that becomes clear, you'll see more mergers in the marketplace. This acquisition will certainly help Six Apart, which is starting to see quite a few competitors."