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MarchFirst (Nasdaq: XRCH), the Internet professional services company formed recently by the merger of Whittman-Hart and USWeb/CKS, reported a surge in revenues for the first quarter as it ironed out the details of its consolidation ...

Bellevue, Washington-based Onyx Software (Nasdaq: ONXS) said Tuesday that it has broken into the nascent Asian CRM market in a joint venture with Singapore Technologies Telemedia (STT) ...

CRM solutions provider eShare Technologies (Nasdaq: ESHR) said Tuesday its first quarter sales dropped nearly $9 million from the first quarter of 1999, topping out at $20.4 million ...

The Cobalt Group (Nasdaq: CBLT), a provider of Internet business-to-business (B2B) services to the automotive industry, said late Monday that its first quarter revenues increased 11 percent over the fourth quarter of 1999 to $9.3 million, driven in large part by its Web hosting and applications services ...

The Children's Online Privacy Protection Act (COPPA) took effect on Friday, requiring online businesses to secure parental consent before collecting personal information from pre-teen Web surfers ...

San Jose, California-based Aspect Communications (Nasdaq: ASPT) said Monday that upscale retailer Saks Fifth Avenue (NYSE: SKS) has selected its CRM portal for call centers in Mississippi, Maryland and Illinois ...

CRM solutions provider Point Information Systems announced Monday that Allianz Life Insurance Company of North America -- one of the top 50 life insurers in the United States -- has implemented Point Information Systems' CRM system throughout its U.S. sales organization ...

Hitachi Data Systems, a subsidiary of the $65 billion global electronics company Hitachi, Ltd., and Where2Net announced today that they have formed a strategic alliance to deliver CRM solutions to retailers ...

CRM provider Circle.com received recognition for its Web site design work today, as the company announced that it has received the U.S. Federal Design Achievement Award for its redesign of the U.S. Senate site ...

Customer loyalty solutions provider eLoyalty (Nasdaq: ELOY) announced this week that it has expanded its existing relationship with insurance giant Allstate (NYSE: ALT) to build a customer support infrastructure for Allstate's ambitious online initiative ...

CRM solutions provider Quintus Corporation (Nasdaq: QNTS) reported this week that its fourth quarter and fiscal year revenues soared 90 percent and 70 percent respectively over the same period last year, as did its net loss for the quarter and year ...

Enterprise solutions provider Symix Systems, Inc. (Nasdaq: SYMX) reported Thursday that a delayed rebound of the traditional enterprise systems market following Y2K slowed its growth in the third quarter ...

Baan Company N.V. (Nasdaq: BAANF; ASE: BAAN) publicly confirmed its recent woes today, saying that it booked a first quarter loss of $26 million and that its revenues plunged from $176 million in the first quarter of 1999 to $106 million last quarter ...

Davox Corporation (Nasdaq: DAVX), a Westford, Massachusetts-based provider of CRM solutions, announced today that its first quarter revenues shot up to a record $26.4 million (US$), an increase of 30 percent over the same quarter last year ...

Cambridge, Massachusetts-based Art Technology Group (ATG) (Nasdaq: ARTG), a provider of CRM and e-commerce products and services, said today that revenues rose to $21.6 million in the first quarter, almost 400 percent over the corresponding quarter in 1999 ...

E-business solutions provider Primix Solutions, Inc. (Nasdaq: PMIX) reported today that its revenues for the first quarter rose to over $5 million, while its net loss decreased for the third consecutive quarter ...

The Royal Canadian Mounted Police (RCMP) have arrested a 15 year-old known as "Mafiaboy" in connection with February's spew of denial-of-service (DoS) attacks on prominent Web sites. The youth's name cannot be released due to his age ...

San Jose, California-based Aspect Communications (Nasdaq: ASPT), a provider of CRM portals, announced today that its first quarter revenues shot up to a record $148.3 million (US$) and its net loss declined to $2.8 million from $13.3 million in the corresponding quarter in 1999 ...

Salt Lake City, Utah-based Inteliant Corporation, a division of SOS Staffing Services (Nasdaq: SOSS) and e-business applications provider BroadVisionInc., announced a comprehensive alliance Wednesday that will pool the companies' products and services ...

Driven by strong international sales, CRM provider ICT Group (Nasdaq: ICTG) said Wednesday that its first quarter revenues leapt to $41.3 million, an increase of 12 percent over last year's first quarter ...