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INDUSTRY ANALYSIS

Court Says E-Mail Insufficient as Employee Notification Tool

Nowadays, e-mail and intranet are the most common methods of internal group communication for most companies. Specifically, many companies use mass e-mails and/or posting to their intranet to inform employees of a host of things, including changes to their employee benefit plans ...

Search Wars: Google, Snap, Amazon Arm for Battle

"Each company is working its own niche, building its own brand and on its own strengths," Li told the E-Commerce Times. "But they're all after the same ad revenue and consumer eyeballs, so anything that advances that will be attractive to all of them." The newer search engines...

Longhorn Development Raising Virus Concerns

Parsing the code would be one way of providing better integration without exposing servers to every security flaw that might arise on the full code, she told the E-Commerce Times "This is a question that Microsoft has clearly focused a lot of energy towards," DiDio said. Meanw...

INDUSTRY ANALYSIS

India to Tax US Outsourcing Firms

A new tax rule for U.S. businesses that have moved software development, customer service, and research and development work to India was issued by the Finance Ministry of India (GOI) on September 28. The circular, titled "Circular 5/2004," replaces a circular issued by the Finance Ministry's Central Board of Direct Taxes (CBDT) in January ...

Kodak Asks Jury for $1 Billion in Sun-Java Patent Case

In a statement provided to the E-Commerce Times, Kodak said it was "pleased" the court had "validated Kodak's intellectual property rights protecting these valuable innovations." Though Kodak did not say how much it would seek when it went before the same jurors starting Thursday, the $1.06 billion figure is referenced in trial documents...

Microsoft Angling for Music, Movie Consumers

"They are perceived as a company who can set standards and get things to work together, which is a powerful positive, however they also have a reputation for providing unreliable products, which is a significant problem," Enderle told the E-Commerce Times One area in which the...

OPINION

An Open Letter to Craig Conway

Dear Craig, ...

Opt-In Marketing Offers Alternative to Spyware, Adware

"With spyware, customer acquisition effort is the driving force, but Dotomi is based on customer loyalty over customer retention," Federman told the E-Commerce Times His marketing model is based on user permissions to send targeted ads. The advertisements are not packed into e...

Microsoft Asks EU Court To Keep Source Code Secret

The requirement to strip Media Player hit especially close to the heart of Microsoft's longterm strategy, Yankee Group analyst Laura DiDio told the E-Commerce Times The media player is at the center of a strategy that positions Microsoft's products for both distribution and co...

INDUSTRY ANALYSIS

Internet Gambling — Regulate or Litigate?

The U.S. government decided recently to negotiate with, rather than litigate against, the Caribbean islands of Antigua and Barbuda (both referred to as Antigua) over the issue of online gaming. This decision came about after the U.S. lost an arbitration proceeding under the trade dispute resolution process of the World Trade Organization (WTO) in March...

INDUSTRY ANALYSIS

Offshore Labor Markets Impact IT Outsourcing

Labor market conditions can change dramatically in a few months. As American firms become increasingly dependent on labor market conditions in other parts of the world, changes in those labor markets can have profound economic consequences in the U.S ...

IDC: Business Needs Boosting PC Sales

"The PC business has remained on track, with relatively few of the bumps the other sectors have seen," Smulders told the E-Commerce Times In terms of vendors, the surge in commercial sales is likely to lift all ships, giving no clear cut advantage to either HP or Dell, which h...

HP Abandons Sales of Itanium Workstations

Gartner analyst Martin Reynolds told the E-Commerce Times that enterprises are not eager to switch architectures and prefer the step-by-step approach allowed by 64-bit extensions on x86 architecture "Migrating to new platforms is expensive and risky and time-consuming," Reynol...

Microsoft Files More Lawsuits over Spam

He told The E-Commerce Times that because the United States has weaker criminal laws against spam than other countries, it's vital to develop other means to stop individual spammers. "Our [criminal] laws don't work, so that leaves taking them to court," he said Microsoft v. Sp...

A Google Browser? Speculation Rampant

Forrester Research analyst Charlene Li told the E-Commerce Times that Google made its name in the search market by developing superior technology and knows it can extend its reach into other markets by doing the same, particularly in areas where existing technology leaves consumers wanting more...

DDoS Attack Stalls Web Credit Card Transactions

Glen Zimmerman, a spokesman for Authorize.net parent company Lightbridge, told the E-Commerce Times the attacks began late last week and mirrored previous incidents that involved an e-mail containing a warning of the attacks along with promises to halt them if money was wired to a certain location...

INDUSTRY ANALYSIS

Laws, Bounties, International Cooperation Fighting Spam

And obtaining a monetary award. Whistleblowers, Insiders Most notably, the report states that persons most likely to identify a spammer and provide evidence would be "whistleblowers" or "insiders," not so-called "cybersleuths" (persons with above-average IT skills). The report goes on to conclude that it is unclear as to whether a bounty system would be effective, but it does state that any reward would need to be substantial (in the $100,000 to $250,000 range). This report comes on the heels of another recent announcement that trade agencies in the United States, United Kingdom and Australia have entered into a memorandum of understanding to provide for mutual enforcement assistance in fighting spam. Agencies will share evidence and coordinate investigations in order to work together to prosecute spammers. Whether through new laws, offering substantial rewards or through cross-jurisdictional cooperation, we might be finally getting somewhere in the fight against spam -- or are we? Javad Heydary, an E-Commerce Times columnist, is a Toronto lawyer licensed to practice in both Ontario and New York and is the managing editor of Lawsof.com. ...

Sun Microsystems Pushes Computing-as-Commodity

"Long-term, companies want to be able to do more to make computers advance their business, but the days when there was no limit to what enterprises could spend to do that are over," Gillett told the E-Commerce Times ...

Samsung Latest To Say Semiconductor Growth Will Slow

But Scalise told the E-Commerce Times that the industry's prospects remain good, especially if economic recoveries in the U.S. and overseas get back on track. "We remain on track for double-digit growth this year and record or near-record sales," he added ...

INDUSTRY ANALYSIS

Outsourcing Performance Tied to Facility Lifecycle

The best guarantee of success in outsourcing call center programs offshore is to match the work to be outsourced to the appropriate stage of a facility's lifecycle. Herein is a description of management and technical issues involved in running programs at offshore call centers that have gone beyond the awkward first stage of their facility lifecycle...

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