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US Trade Deficit at Record Levels

Commerce Department spokesman Nick Orsini told the E-Commerce Times that with oil and automobile imports stripped out of the data, the deficit still rose, but only slightly, up 0.3 percent. Oil prices are expected to ease in coming months, he noted, and automobile imports are...

HP Touts Products, Partnerships for OpenView

SOAs will continue to grow in popularity, Gartner vice president Yefim Natis told the E-Commerce Times. He predicts that by 2008, more than 60 percent of enterprises will use SOA as the "guiding principle" when creating applications and processes Because HP uses the design sta...

E-BUSINESS SPECIAL REPORT

Online Social Networks and the Profit Motive

"It's definitely a potential moneymaker," Aberdeen analyst Kent Allen told the E-Commerce Times. "What you're seeing is people looking at these communities and figuring out how to get revenue." ...

Oracle Judge Gets Tough in PeopleSoft Case

The reaction of the judge does not show whether he is leaning toward one side or another, Yankee Group senior analyst Michael Dominy told the E-Commerce Times. But he did note that the judge has made a few comments early in the week that seemed to bode well for Oracle, includ...

Report: Most Outsourced Jobs Stay in US

John A. Challenger of Challenger, Gray & Christmas, which tracks employment data independently, told the E-Commerce Times that offshoring still represents a risk to the employment portion of the ongoing economic recovery in the United States. He also expects some half-million...

US Won’t Appeal Baby Bell Telco Ruling

Peter Arnold, a spokesperson for the Voices for Choices coalition, which lobbies against the Baby Bells in Washington, D.C., and whose members include scores of small telecom concerns, told the E-Commerce Times that higher prices will hit "like a rock." "The only reason callin...

Intrusic’s President on the True Network Threat

In an interview with the E-Commerce Times, Bingham discussed how insider threats can go undetected in even the best-guarded networks, why these types of attacks almost never make headlines and how his company aims to fill this gap in network security. ...

Nokia Market Share Drops as Market Adjusts

"Nokia still grew sales, but its competitors saw far larger gains," Wood told the E-Commerce Times. For instance, number two mobile phone maker Motorola saw sales jump by more than 8 million units and gained market share as a result, climbing from 14.7 percent last year to 16...

Biotech Conference Draws Protests, Arrests

The protests done by Reclaim the Commons was part of a weeklong series of activities by the group, spokesperson Carla West told the E-Commerce Times. The group's mission is to reclaim what it feels to be "common property" among global citizens, such as clean air, adequate healthcare and access to education...

CRM BUYER SPECIAL REPORT

The Rise of Online Self-Service

Patrick Saeger, Mercury Interactive's vice president of customer support,told the E-Commerce Times that use of the technology has resulted in morecustomer satisfaction. "What we try to do is use our site as a communicationchannel," he said. "By doing this, we can translate that feedback to otherparts of the organization...

Oracle Seizes on Microsoft-SAP Talks as Trial Opens

Gartner analyst Jeff Comport told the E-Commerce Times that even if Oracle manages to win the trial, it still will face a similar hurdle overseas, including objections from the European Commission as well as several private lawsuits and other stumbling blocks, such as PeopleSoft's much-discussed "poison pill" provision aimed at preventing a hostile takeover...

Microsoft Vows To Appeal EU Ruling

As Microsoft spokesperson Jim Desler told the E-Commerce Times: "We believe we have a strong case to present to the court. Our appeal makes solid, substantive points based on legal precedent as to why the court should reject the European Commission's decision." ...

Microsoft, SAP Merger Talks Revealed

To some analysts, even the initial talks seemed surprising. Yankee Group analyst Sheryl Kingstone told the E-Commerce Times that she could see some sense in it because such a merger would give Microsoft more enterprise experience and would give SAP an entry into the midmarket ...

Microsoft Will Appeal EU Ruling

Microsoft's appeal comes as no surprise to analysts and other observers, said IDC analyst Al Gillen. "As soon as they heard the ruling, they were talking appeal," he told the E-Commerce Times On Monday, EU's competition chief Mario Monti said he was confident that the EU rulin...

GM To Sink $3 Billion into China Expansion

"Companies are going to continue to pursue outsourcing because it can make them more competitive," Challenger told the E-Commerce Times. But he also said that the GM moves into China underscore how outsourcing can be viewed as a long-term positive for U.S. workers, as many ec...

Microsoft Patents Handheld Computing Clicks

"If you're a government worker, any notoriety about your job is generally a bad thing," Franklin told the E-Commerce Times. "They like to avoid controversy and press." ...

Korgo Worms onto the Net

The reason for such a high number of living viruses is that very few ever get exterminated, F-Secure system engineer Tony Magallamez told the E-Commerce Times. "With any infection on the Internet, you see [their] decline," he said, "but they don't die." ...

EXCLUSIVE INTERVIEW

Keynote’s Douglas van Duyne: Are You Customer Experienced?

The E-Commerce Times recently had the opportunity to speak with van Duyne about NetRaker, the acquisition and the vital role customer experience management plays in the success -- or failure -- of any e-business ...

Former NBC Exec Jumps to Friendster CEO Spot

Friendster spokesperson Lisa Kopp told the E-Commerce Times that Koogle will continue to be a very active board member and investor. ...

Seagate Slashes Jobs, Costs Amid Price Pressure

Gartner chief analyst John Monroe told the E-Commerce Times that many disk-drive makers saw shipments hit record levels during the second half of 2003, potentially leading to the current glut of supply that some computer makers are now working through. Still, Monroe said cont...

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