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IDC analyst Jonathan Gaw told the E-Commerce Times that AOL appears to be trying to wring any remaining growth out of the Internet-neophyte market with the PC offer, which also may appeal to families that need a second computer "AOL has an image of offering a cleaned-up, safer...

"Typically, the success rate across most sites is above 95 percent," Roopak Patel, product manager at Keynote Systems, told the E-Commerce Times. However, at peak times on Black Friday, "essentially ... one of every five people couldn't complete the purchase." Those problems n...

"It's great to see people recognizing our OS and our hardware," he told the E-Commerce Times. "Our goal is to make the best desktop computers and operating system we can make." ...

"For HP, winning the market isn't necessarily the goal," Bernoff told the E-Commerce Times. "If they sell a few hundred thousand handheld players worldwide, they'll probably be happy." HP's consumer electronics push, which began earlier this year, serves as an opportunity for ...

Over the last several months the U.S. economy has shown signs of improvement. John Challenger, CEO of outplacement consulting firm Challenger, Gray & Christmas, told the E-Commerce Times that there has been a 50 percent drop in high tech job cuts from last year However, the IT...

"Smaller companies are looking for specialized solutions; they can't afford to hire IBM or a third party to customize for them and don't have the expertise to do it in-house," Gartner analyst Robert Johnson told the E-Commerce Times. "There may be trickle-down benefits as IBM starts to put together these packages."

This is a direction that has been largely determined by consumer desire to have a one-stop shopping experience, said Bob Goodwin, Gartner managing vice president, who told the E-Commerce Times that the more a site can offer, the better its chances for differentiating itself in a crowded marketplace will be...

"In the past, e-commerce grew regardless of what happened offline," Forrester Research analyst Carrie Johnson told the E-Commerce Times. "With e-commerce now more mainstream than ever, strong offline sales are probably going to mean a boost to what happens online as well." In ...

In total, members of Generation Y -- people born since 1977 -- have annual income of $211 billion, a Harris Interactive poll determined. Each year, this group spends about $172 billion of that income. And the amount spent online is growing: This year, people aged 8 to 21 spent 14.5 percent of their income online, versus 11.8 percent last year, John Geraci, vice president of youth research at Harris Interactive, told the E-Commerce Times. "The average amount of money spent is $448," he said...

Collis told the E-Commerce Times that three or four years ago, many companies were funding any project -- even if itwas destructive to shareholder value. Today, in contrast, it is generally difficult to fund initiatives at all, as belt-tightening has forced companies to invest only in projects that have real potential to create value.

Realize, too, that scanning software is different from intrusion-detection software (IDS), such as the freely available Snort for WiFi networks. Whereas IDS looks for patterns of unauthorized network traffic that might signal a break-in, scanners are geared toward detecting whether or not a computer's current configuration is inherently vulnerable to attack. Firas Raouf, COO of eEye Digital Security, which makes the Retina scanner product, told the E-Commerce Times that the difference is akin to symptoms versus cause...

"There's only so much price competition that can happen," Yankee Group analyst Andrew Efstathiou told the E-Commerce Times. In the case of computer sales especially, "the customer is also looking for the overall value and if there's a sense that's being eroded by a lower level of service, that's a concern."

"You're going to see a lot of buying around WiFi items and networking products," Shapiro told the E-Commerce Times. Along with this trend, he predicts a boost in sales of gear related to wireless and home networks, such as DVD players, HDTVs and PCs marketed for their home-entertainment abilities...

"I think you'll see them start to leverage that strength in various ways heading into 2004," Reynolds told the E-Commerce Times While the past two years have seen Dell in the strongest competitive position, enabling it to lower prices aggressively, HP's stronger financial posi...

With the second decade of large-scale e-business dawning, the E-Commerce Times decided to poll several well-known industry analysts to get their thoughts on some of the patents that have altered the e-business landscape. Here are five examples worth noting ...

"No single approach is going to work to curtail online crime," Patrick Gray, director of forensics and emergency response at Internet Security Systems, told the E-Commerce Times. "Law enforcement has a role, but it's only part of the puzzle." Gray added that investigators hav...

In part 1 of this story, the E-Commerce Times looked at how Web sites are gearing up for the holiday buying season by beefing up staff, servers and warehouse operations Most strikingly, Ritz Interactive CEO Fred Lerner told the E-Commerce Times that this year, the company gave...

"There's an incredible amount of seasonality in e-commerce, just as there is in all retail," IDC analyst Jonathan Gaw told the E-Commerce Times. "Everyone knows this, so they've learned how to handle it." P.K. Van Deloo, brand manager for Yahoo Shopping, told the E-Commerce Ti...

It's a simple equation, really: Personal computer desktop equals Microsoft. It's probably not fair, and it may even be that the synonymous status represents the ill-gotten gains of a monopolistic company. But it's as close to hard, fast truth as you can get. Ninety-seven percent of the population can't be wrong ...

"Having good search is a competitive consideration for AOL for different reasons than the others," Yankee Group analyst Rob Lancaster told the E-Commerce Times. AOL's decision to target a video-and-audio-clip search service is no surprise, given that the company has made stre...