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Syrian Electronic Army Takes Another Poke at Microsoft

The SEA attacked the Microsoft Twitter sites for Xbox and MSFTNews Jan. 11, while staffers were changing passwords on @MSFTNews, according to an internal email from Steve Clayton to his colleagues Microsoft staff found a Bitly backdoor used by the hackers and was addressing t...

GOVERNMENT IT REPORT

Internet of Everything Means Trillions for Public Sector

AT&T Adds to Federal Staff: AT&T has recently bolstered its presence in the federal sector with two key appointments. In early January Casey Coleman joined the company as client executive vice president in AT&T's Government Solutions unit, which serves a wide range of federal agencies. Prior to joining AT&T Coleman was chief information officer at the General Services Administration. She will be involved in the development of long-term customer relationships, as well as delivery of customized solutions for a key set of agencies within the civilian market.

GOVERNMENT IT REPORT

US Supreme Court to Examine Scope of Software Protection

The proliferation of unwarranted software patents and the resultant potential for widespread litigation actually hinder innovation, EFF contends. For one thing, software often does not require the kind of investment associated with other types of patents, such as with pharmaceuticals, said Julie Samuels, senior staff attorney at the Electronic Frontier Foundation.

ANALYSIS

Will ARM Get a Cold Shoulder from Data Center Owners?

That's enough to throw ARM's value proposition off-kilter. Then toss in the general unfamiliarity of new system architectures (necessitating retraining for data center staff), retooling of management processes, the need to invest in new compatible applications and continually constricting IT budgets, and ARM's benefits begin to pale...

OPINION

Retiring in Sanctuary Belize: Renewed Hope

I still believe that with any purchase you need to do due diligence -- something we had not adequately done ourselves -- but the in-depth review I've now undertaken gives me substantially more confidence in the integrity of the company, thanks largely to some recent staffing changes, and it greatly improves my confidence that the project has a future. I'll offer here a guide to the kinds of things you should ensure when making an investment like this; I'm now actually pretty pleased with what I found...

RSA Could Pay Dearly for $10M NSA Gig

They include F-Secure Chief Security Researcher Mikko Hypponen; Taia Global founder and CEO Jeffrey Carr, who is also founder of the Suits and Spooks conference; Christopher Soghoian of the ACLU; Marcia Hoffman, formerly a senior staff attorney at the Electronic Frontier Foundation; Mozilla Chief of Privacy Alex Fowler; and Google's Adam Langley.

OPINION

Retiring in Sanctuary Belize: Tarnished Dreams

I've been putting some rigor into the effort to make sure the perception of the dream doesn't outpace reality. I've often been brought in on projects (like Zune) that should have been shut down early, largely because executive staff had lost track of reality. I don't want to make the same mistake with this important project. ...

Surveillance Rights and Wrongs, Part 2: No Clear Answers

NSA staffers in Washington overstepped their authority thousands of times a year, The Washington Post reported -- and the number of violations was increasing Further, Judge Andrew Napolitano has argued that the FISC itself is unconstitutional....

TECH TREK

Computer Pioneer, Subjected to Homophobic Prosecution, Pardoned by Queen

Almost 200 police officers and law enforcement staff were disciplined for emailing illicit materials -- including hardcore pornography -- from work. An investigation revealed that the employees have been shooting around inappropriate emails since 2008. Only four Metropolitan ...

BEST OF ECT NEWS

Stopping the Customer Service Disaster Cascade

This is a failure to share customer data through the entire organization. In this case, it's Target showing a lack of confidence in its checkout staff. I'm sure the thinking is that the checkout terminals need to be kept simple so the employees don't get confused -- but if you're going to make customer data part of the discount process, you need to connect the dots and make the data available where it's needed to satisfy the customer...

EXPERT ADVICE

5 Winning PCI 3.0 Ways

As we all know, inventorying is always a challenge in a large and complicated environment. For example, many organizations struggle with keeping just a physical or virtual inventory current, let alone one that includes both -- and application software to boot. To accomplish this, many organizations will need to implement automated inventorying solutions, for which it can be challenging to get budget and staff time without some overarching driver...

The Devil Made Ex-Microsoft Exec Do Insider Trading

This was not a widely discussed issue before the law's passage; it was the publicity surrounding the adoption of the STOCK Act that prompted the press to focus so extensively on allegations of past insider trading by members of Congress and their staff "Jorgenson apparently se...

OPINION

Teach Your Channel Partners Well

How do you avoid this potentially awful CRM situation? The answer is training -- and not just the provision of training to partners, but a system of scoring, tracking and accreditation. You need to develop a syllabus for your channel (which will likely track neatly to the training you give your own direct sales staff) and find the best way to deliver that training, but you also need visibility into whether partners are using that training, how well they understand it and how complete their knowledge is...

Hackers Find Slim Pickings in Washington Post Attack

The Post immediately suspected Chinese hackers were behind the attack, it said in its report, noting that the intrusion originated in a server used by the newspaper's foreign staff but spread to more of the company's servers before being discovered In fingering the Chinese, th...

GOVERNMENT IT REPORT

Proceed With Caution: Big Data Requires Small Steps

In times past -- say 20 or more years ago -- before the emergence of the cloud and other IT innovations, government data projects largely bubbled up from mid-level ranks of staffers who were seeking to solve a fairly specific problem related to the direct mission of an agency or program. Thus the objective -- or payoff -- was clearly defined, and the investment was commensurate with achieving the objective, the report notes...

OPINION

CRM’s Frayed Ends

Are your partners keeping their service staff up-to-date on the latest from your educational programs? Can you track their progress through these materials and certify that they are well equipped to support your end users? At times, a better question to ask is, "Are you providing your partners with educational programs for service?" If the answer is no, your channel program has real problems.

SMBs Hop on Virtualization Gravy Train

One of the driving factors for virtualization adoption among SMBs is the abundance of service providers available to them. Most smaller companies do not have the technical staff or time to devote to setting up and maintaining virtualization However, entrepreneurs must carefull...

NSA Harvests 5 Billion Cellphone Locations Worldwide Daily: Report

"The paths that we travel every day can reveal an extraordinary amount [of information] about our political, professional and intimate relationships," Catherine Crump, a staff attorney with the ACLU's Project on Speech, Privacy and Technology, told TechNewsWorld The NSA appare...

Google Makes Robotics Its Next ‘Crazy Idea’

Google has acknowledged that the project remains something of a "moonshot." Nevertheless, over the past year Google acquired seven technology companies that have experience in robotics and it also has begun hiring staff to develop its own robotic products Technology developed ...

GOVERNMENT IT REPORT

Congress Scurries to Take 11th-Hour Patent Reform Action

The Goodlatte bill includes a "loser pays" provision -- designed to deter aggressive patent holders that would risk paying the defendant's fees if the defendant should win the case. The Senate measure does not offer a similar 'fee shifting' proposal. "We are hoping to work with the Senate staff to address the fee structure," Molino said...

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