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Report: 2002 Worst-Ever Year for IT Services

"There was a sense that people spent the better part of five years accumulating technology, and before they spend any more money, they want what they've already bought to work for them," Ritter told the E-Commerce Times. Without must-have technological advancements, companies...

E-BUSINESS SPECIAL REPORT

Secrets of Internet Sales Tax

"It's a hugely complicated patchwork of different state, local and county taxes, and then there's the issue of use and excise taxes. I can't imagine changing overnight," Forrester research director Kate Delhagen told the E-Commerce Times. "There's no rhyme or reason, and it's only gotten more complicated."

Google Branches Out Again with Overseas News

"So far, everything they've done has been pretty much on the mark, and that's putting pressure on competitors," US Bancorp Piper Jaffray analyst Safa Rashtchy told the E-Commerce Times He added that the company's news feature taps into one of the Web's great assets -- the abil...

E-BUSINESS SPECIAL REPORT

E-Business Startup Success Strategies

"What the competition really gave me was the additional confidence ... that it would actually sell," Mazur told the E-Commerce Times, referring to the multipurpose home tool he invented. "It told me people thought it was a good idea." Mazur also has embraced a common suggesti...

U.S. To Probe Microsoft Passport Flaw

FTC spokesperson Cathy MacFarlane told the E-Commerce Times that the agency is constantly reviewing agreements like the one with Microsoft to ensure compliance. The agreement gives the agency the right to fine Microsoft US$11,000 for each confirmed violation and requires the software company to "implement and maintain a comprehensive information security program."

E-BUSINESS SPECIAL REPORT

Is M-Commerce Dead and Buried?

"The hype came in a big way, and then it died in an even bigger way, because the hypewas never really justified to begin with," Yankee Group analyst Adam Zawel told theE-Commerce Times. "But m-commerce is not dead on the vine; it's just a much longergrowing season than we expected."

Report: Many File-Swappers Buying Legit Music

"The labels that wouldn't consider licensing music to online sites are more willing to think about going in that direction," Goodman told the E-Commerce Times. "But they're still going to want to make sure they don't hurt themselves in the long run." ...

E-BUSINESS SPECIAL REPORT

Is Internet Security Killing E-Business?

"The threshold is still there," Lloyd Taylor, vice president of technology and operations at Keynote Systems, a Web site performance measurement firm, told the E-Commerce Times. "People will still abandon purchases if they take too long." ...

OPINION

Bush’s Silicon Valley Flyover

It's time to end the mystery. That blur in the sky over Silicon Valley last week wasn't a bird or a plane. It wasn't a UFO either. It was the president of the United States. ...

OPINION

Keep an Open Mind About Open Source: It’s the Law!

Representative Phil Barnhart of the Oregon state legislature in March introduced a bill that would compel the state to pledge to strongly consider Linux and other open source programs in all future purchase decisions. Barnhart's bill doesn't require that the state purchase Linux or any other software. It simply calls for an examination of the merits of open source software during the buying process...

Cisco Profits Up, Sales Down

"It gives them flexibility going forward, even though sales are still not where everyone would like them to be," Kaegi told the E-Commerce Times Cisco has been willing to spend its cash and use its stock in other ways as well, most recently scooping up Irvine, California-based...

E-BUSINESS SPECIAL REPORT

The Bottom Line of the New Browser Wars

The browser wars of a few years ago, once so lively, now seem like a footnote inInternet history. With 90 percent market share, Microsoft's Internet Explorer is kingof the hill, while Netscape's Navigator trails far behind at about 7 to 8 percent of themarket, Yankee Group senior Internet analyst Rob Lancaster told the E-Commerce Times...

Product Review: Palm’s Zire 71 Has Spark, But No Fire

I admit that I was unimpressed when I saw the first PalmPilot, way back in 1996. I was given a sneak peak by the company, and though I had already become a fanatic about Palm's Graffiti software on the Apple Newton, I was convinced the new device was a dud. With its clunky frame, primitive user interface and hard-to-read screen, I expected the Pilot would take a short trip to nowhere. "No one's going to pay $300 for that piece of *#@%!" I exclaimed...

HP Targets High-End Customers with Enterprise Rollout

Forrester Research analyst Rob Enderle told the E-Commerce Times that a desire to score more enterprise customer wins was one reason why HP and Compaq combined forces after a bitter proxy and legal battle. So far, though, while the combined company has scored dozens of outsou...

E-BUSINESS SPECIAL REPORT

Finding the Sweet Spot for Enterprise Storage Spending

"With today's economy and IT budgets where they areright now, those in charge of the money are lookingmuch more closely at their storage expenditures, andsystem administrators must now justify their expenses," Marrone told the E-Commerce Times. After all, it is not easy to justify capital expenditures if a company's data is scattered across islands of storage, its quality is questionable, and administrators do not know how the system uses its resources.

Sun Share Gains Fuel Takeover Speculation

The sudden rise in Sun's stock Friday, coupled with higher-than-usual volume, reignited speculation, Enderle told the E-Commerce Times. "The price might be right, and there is still a big market share to be had there," he said. "Sun still has a lot of fans." ...

E-BUSINESS SPECIAL REPORT

Who Will Win the Mother’s Day Race?

"People might think that Valentine's Day is the big one for flower purchases," 1-800-Flowers spokesperson Ken Young told the E-Commerce Times, "but when you think about it, not everyone has a sweetheart. However, everyone has a mother." Every e-tailer knows that. Sites like FT...

Priceline Back in Red as USAi Narrows Loss

Forrester Research analyst Henry Harteveldt told the E-Commerce Times that the travel industry as a whole, which never truly recovered from the aftermath of September 11th, has made major technological improvements that will serve both surviving companies and consumers well when a rebound finally occurs...

E-BUSINESS SPECIAL REPORT

Is Apple the Next Music Titan?

Chris Bell, product line marketing manager for iTunes, told the E-Commerce Times that by launching a store that employs a very simple model, Apple has created a consumer experience nearly identical to the one consumers historically have used when purchasing music "Just as they...

U.S. Authorities Reveal Auction Fraud Crackdown

FTC spokesperson Claudia Bourne Farrell told the E-Commerce Times that the initiative has been in planning stages for some time, reflecting the fact that auction fraud has consistently been the largest source of consumer complaints related to the Internet. In 2002, the FTC received 51,000 complaints related to auctions, the vast majority stemming from sales in which promised merchandise was never delivered.

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