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Giga Information Group director John Ragsdale told the E-Commerce Times that the products Vicinity offers make sense because the alternative is for corporations to staff call centers to answer the same basic questions repeatedly, such as where a store is located or what hours it is open. "That is not a cost-efficient approach," he said...

Although Cisco certainly still has an influence in the tech sector, its power has lessened, Morningstar.com analyst David Kathman told the E-Commerce Times. "Its main attraction back in 1999 [and] 2000 was its status as the leading provider of Internet switching gear for phone companies and ISPs, back when the Internet was thought to have virtually unlimited potential," he said...

"The benefits are easier to spot when a company is obviously cutting fat, not muscle or bone," Carnegie Mellon University management professor Alan Montgomery told the E-Commerce Times. "It gets more tricky when people look around and see people who they feel are good workers being let go." ...

However, Morningstar.com stock analyst Joe Beaulieu told the E-Commerce Times, "The first-quarter results were a blip. They're the one who were pushing their customers to upgrade to these long-term licenses. And that's what caused the big jump for the quarter." Microsoft's top...

"We don't see any impact of the technology agreement expiring. Applehas no other agreements with any companies like that, and neither dowe, to my knowledge," Tim McDonough, director of marketing forMicrosoft's MacBU, told the E-Commerce Times. "When we wereunder the agreement, [we] always exceeded the terms of theagreement, and it's going to continue to as long as it's a goodbusiness relationship."

Still, the overall outlook remains hard to read, IDC research director Ned May told the E-Commerce Times. Pockets of strength may be the start of what is expected to be a slow rebound for the sector that will take solid hold by late spring. "Some people may take comfort in th...

"It's become much more realistic and pragmatic," Rosall told the E-Commerce Times. "It's not being driven by market hype anymore." ...

IDC senior semiconductor analyst Shane Rau told the E-Commerce Times that the area offering the most growth potential for chipmakers is mobile chips "I think companies are surprised over and over again about how conservative end users are being in their purchasing," Rau said.

"Earnings multiples can be dangerous to use in manyareas of tech, because the only way to evaluate them is bycomparison with other companies in the same industry," Morningstar.com analyst David Kathman told the E-Commerce Times. While he noted that those comparisons represent...

"You can pretty much rule out the startups," Andrew Bartels, an analyst with Giga Information Group, told the E-Commerce Times. Startup dot-coms fueled the job market for a few years but now offer barren ground for job seekers. A better place to look is among successful dot-coms, such as Travelocity, Expedia or eBay. Those companies are not really creating new positions, Bartels said, but they are doing replacement hiring...

"The PC market remains flat, and telecommunications investment is stalled out," IDC analyst Shane Rau told the E-Commerce Times. "There's really nothing to indicate any real sharp gains in semiconductor growth in the next several months." ...

"The numbers surprised us a bit at first," NetRatings director and chief analyst Lisa Strand told the E-Commerce Times. "What we had been seeing is a rise in the number of less affluent households." But the slumping economy may be reducing lower-income households' financial ability to gain access at home. "More people may be back to the wait-and-see approach before making that investment," she said...

Hype aside, it is clear that broadband is the next battlefield for online services, IDC vice president Richard Villars told the E-Commerce Times Online services are investing heavily in landing new customers, he said, because they represent value far beyond their monthly fees....

"The ability to customize ads to a population, measure the effectiveness of a campaign in real-time and adjust the campaign if necessary makes the Web a natural for advertisers," GartnerG2 analyst Denise Garcia told the E-Commerce Times. Garcia predicted that additional marke...

Aberdeen Group director of semiconductors Russ Craig told the E-Commerce Times that Apple is one of the most likely candidates for the 64-bit offering "With its publishing markets in particular, having the 64-bit architecture might well speed up some of those graphic applicati...

"You probably don't need the next Pentium chip. Your software is running fine.But to make the experience -- the interface part of it -- easier to use or more convenient and to get rid of a clunky cord, people will spend $50," Logitech chief financial officer Kristen Onken told the E-Commerce Times...

HP has already released a line of Itanium 2-based products, but Forrester Research principal analyst Carl Howe told the E-Commerce Times that extensive changes required to run the processors will likely prevent widespread adoption in today's chilly IT spending climate. "Nobod...

As the data storage landscape changes, companies can no longer depend exclusively on device-specific storage solutions to ensure security. Goodwin told the E-Commerce Times that software offerings from companies like Brocade and McData provide an added layer of "zoning" protection, monitoring storage networks and preventing unauthorized users from gaining access to certain portions...

"They talk about what a leader they are in DVDs, but in the U.S. market last year, they were number five or six, and I believe their share has continued to drop," Craig told the E-Commerce Times In a space where DVD players, televisions, video cameras and other devices compete...

But that is not necessarily true. Even though technology has taken a body blow in the stock market, "prices on many tech stocks still aren't that low; they're just a lot lower than they were two years ago," Mark Sellers, editor of the Morningstar StockInvestor, told the E-Commerce Times...