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Emphasizing that a single quarter does not constitute a long-term trend, ISM spokesperson Edith Kelly-Green told the E-Commerce Times that the numbers are encouraging. "Organizations are buying significantly more direct and indirect materials online," Kelly-Green said. "It in...

Sarner told the E-Commerce Times that companies are turning to high-tech e-mail managementtools and shifting strategies in a bid to curb instances of neglect, though mostbusinesses are still far too slow to answer e-mail -- if they respond at all. At manysites, Sarner said, response times of two days or more remain the norm...

For a while, dot-com death watches were all the rage. Then even those got a bit stale. After all, how many times can you whistle with astonishment at how much venture capital a company burned through in a short time? ...

At the time the Expedia deal was signed, just days after the September 11th terrorist attacks, analysts said it made sense for Amazon to add travel to its growing menu of products. "All good malls need a travel agency," Forrester Research analyst Henry Harteveldt told the E-Commerce Times.

"Funding has slowed to a trickle," Forrester research director Charles Rutstein told the E-Commerce Times. Those who remember the manic days of VC funding during the Internet boom may find the current climate jarring by comparison. However, venture rounds have not changed as ...

"Consumer spending is the most volatile of all the segments," RogerKay, director of client computing at IDC, told the E-Commerce Times."Consumer demand is like smoke: It can blow away at the least wind." Kay noted that while seasonal holiday PC spending in 2002 is set toexperi...

For example, Giga Information Group vice president Erin Kinikin told the E-Commerce Times that Lands' End has set the standard by using cutting-edge technology to enhance customer experiences without forgetting that a human touch is also important. Last year, the site unveile...

IDC analyst Shane Rau told the E-Commerce Times that "overall, we forecast fairly flat growth" in the semiconductor market. According to IDC figures issued in April, the market should grow just 1.3 percent in 2002. The first half of the year was the slowest, with a slight upt...

"These deals are generally not huge moneymakers to begin with, but incremental gainers," Morningstar.com analyst George Nichols told the E-Commerce Times. "There are a number of advantages and almost no downside, but the impact probably won't be that great." ...

According to Yankee Group program manager Paul Ritter, bad news plaguing the travel industry during the third quarter could impact the fourth. "The online travel sector may not fare as well during the fourth quarter in terms of badly needed revenue growth for a number of reasons," Ritter told the E-Commerce Times...

At long last, everybody's favorite German media conglomerate, Bertelsmann, has swallowed hard and admitted that it bit off a lot more than it could chew on the Internet ...

"I continue to think real estate will not be a driving force in eBay's growth," Morningstar.com analyst David Kathman told the E-Commerce Times. "There are too many complicating factors, at least at this time." Others say that e-commerce firms' difficult experiences with onlin...

"The rules have changed for what a CIO does," Forrester Research analyst Bobby Cameron told the E-Commerce Times. "So, what makes a great CIO has also changed "In the past, the technology guys would tell the business guys what they were going to build," Cameron added. "It's st...

Every code-hogging, patent suit-filing corporation that thinks it has cornered the world on smarts got a reminder this week that it's not always smart to not share your toys ...

With the telecom shakeout still under way, there are fewer and fewer service providers, a trend that contributes to declining sales in this area. Yankee Group analyst Zeus Kerravala told the E-Commerce Times that telecom spending has halted because there is no catalyst for increased spending. "Everyone is in sort of a batten-down-the-hatches mode," he said...

Yankee Group analyst Mike Goodman told the E-Commerce Times that the music industry has been casting about to find a model that works, but he noted it "may be some time before that happens." Napster sought approval for the Bertelsmann purchase last week, but the company'sreque...

Denise Garcia, research director at GartnerG2, told the E-Commerce Times that the Web will become a medium favored for brand-building, positioning and traffic gains. "Internet advertising is growing up, and there's going to be growing pains," she said. "Eventually, Internet a...

"The same things that make a great CEO in business make a great CEO in e-business," Giga Information Group analyst Andrew Bartels told the E-Commerce Times. Candidates for the top spot should be able to understand the importance of marketing and customer service and should have top-notch management skills, he said...

Aberdeen Group analyst Jim Hurley told the E-Commerce Times that the identity management software market is growing rapidly because it solves a number of key issues for IT and business operations. For example, identity management software helps organizations consolidate ident...

"People don't want to keep entering passwords and filling out forms over and over again," Aberdeen Group research director Kent Allen told the E-Commerce Times. "But they are also increasingly sophisticated about security. It's almost a catch-22." Hoping to break that logjam, ...