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TECH TREK

British Retailer Takes Site Offline to Clear Out Disgusting E-Books

British retailer WH Smith has shuttered its UK site and will keep it offline until all particularly objectionable sexual content is removed from its offerings ...

GOVERNMENT IT REPORT

Budget Impasse Creates Rocky Terrain for IT Contractors

"While we have not yet seen a broad reduction in IT operations, government staffers who maintain nonessential systems often will not be present to keep the systems running," he added. "In some cases, systems remain operational, but they will be shut down if problems are detected."

HP Seeks Chromebook Sweet Spot With $279 Device

"I really see this laptop being a big deal in the education market and in businesses that are looking for low-cost production machines for staff like interns who don't need access to tools like Photoshop," he concluded 'Low-Cost Alternative Technology'...

TECH BLOG

Russian ‘Pirates’ Offer Hobbled NASA a Helping Tech Hand

In other shutdown-related news, a panel set up by President Barack Obama to assess the U.S.'s surveillance technologies has been effectively frozen, its staff furloughed The panel, called the "Review Group on Intelligence and Communications Technologies," was established in Au...

SPOTLIGHT ON SECURITY

Encryption Lets NSA Store Your Email Forever

"We think it's an enormous loophole in the government's minimization procedures, given the amount of encrypted information Americans convey in the course of their everyday activity," Patrick Toomey, a staff attorney with the American Civil Liberties Union's National Security Project, told TechNewsWorld...

TECH TREK

NSA Succumbs to Government Shutdown

In the memo, penned by the NSA's associate director of human resources and sent to thousands of NSA staffers, employees are told that despite exceptions made for "activities required for national security," they would be furloughed U.S. spy agencies have furloughed up to 70 pe...

GOVERNMENT IT REPORT

Feds Get Serious About Email Preservation

"It is unlikely that agencies will transfer the entire email file to NARA. This means that the agency will have to absorb the cost of having staff cleanse the email file so that only record emails are submitted for permanent storage," Masters said. While Capstone has the ben...

ANALYSIS

Revisiting Risk Assessment in the Cloud

In the case of Infrastructure as a Service, the network is outside the scope of your direct control. In the case of Platform as a Service, OS configuration and everything below it is. For Software as a Service, it's everything below the application itself. The reason this is compelling for technologists is that -- assuming everything is done correctly -- abstracting these lower level components allows staff to focus on the areas of most business impact: the applications that the business users interact with directly. ...

PRODUCT PROFILE

Earshot Helps Marketers Tap the Home-Field Advantage

"We are targeting national companies," he said. "We are finding they are staffed properly to manage and take on a solution like ours." That said, a small business could use it if it wanted to, Rush added....

OPINION

E-Media Continue to Erode Print Media

I suppose that if the paper were to have the results in it, it would have had to keep a sports writer and other staff in the office until the ballgame finished. The printing and the delivery of the newspaper would then have been postponed, making it very unlikely that my morning paper would have arrived on time...

TECH TREK

Early China Launch Heads Off iPhone Smugglers at the Pass

Smugglers who have long taken advantage of delays in Apple product releases in China will have a harder go of it when the company launches its newest iPhone models ...

ANALYSIS

VCE’s Digital Factory Vision

However, the average VCE system is also up and running within 72 hours of delivery, meaning that the "time to value" clock begins ticking just days -- not long months -- after the owner receives a new Vblock. There's no need to incur the added expense of highly paid consultants or waste the time of in-house system architects and other IT staff on rote implementation efforts...

PayPal Lights Beacon for Hands-Free Payments

PayPal Beacon then communicates with participating consumers' handsets via Bluetooth. Simply walking into the store can trigger a vibration or sound to confirm a successful check-in; the consumer's photo will then appear on the screen of the point-of-sale system, allowing staff to greet them by name. At the end of the visit, paying requires only a verbal confirmation...

TECH TREK

China Targets Online Rumor Mill With Threat of Jail

BlackBerry Downsizing US Staff BlackBerry nixed numerous members of its U.S. salesforce Monday....

NSA Breaks Data Encryption, Tech Firms Break Trust

The latest revelations, following disclosures about the NSA Prism surveillance program, might "significantly impact U.S. sales of encryption software and hardware to other countries," Joseph Lorenzo Hall, senior staff technologist at the Center for Democracy & Technology, told TechNewsWorld...

TECH TREK

Yahoo China’s Days May Be Numbered

Yahoo China ceased providing news and community services Sunday, a move experts say signals that Yahoo is pulling the plug on its Chinese service ...

BEST OF ECT NEWS

The Customer Relationship Graveyard

Avoiding this means hiring and keeping the right talent, but it also means evolving your approach to fit with the times. No one wants to be sold at anymore -- they never really did, although that was the classic sales approach of the past. Today, customers are looking for trusted partners who can help them understand product, process and the real value those things bring to their businesses. They also want to have their time and their attention respected; they don't have endless hours to devote to watching your sales staff go through its choreography, because buying is, in most cases, not their primary job.

Google’s Barra Gets the Heck Out of Dodge

Barra should fit right in at Xiaomi. Lin Bin, its president and cofounder, was formerly a senior Google executive in China. Other staffers used to work at Google, Microsoft and Motorola. Bin himself worked at Microsoft prior to his Google stint Xiaomi takes an unorthodox appr...

OPINION

The Customer Service Disaster Domino Theory

This is a failure to share customer data through the entire organization. In this case, it's Target showing a lack of confidence in its checkout staff. I'm sure the thinking is that the checkout terminals need to be kept simple so the employees don't get confused -- but if you're going to make customer data part of the discount process, you need to connect the dots and make the data available where it's needed to satisfy the customer...

Syrian Electronic Army Nails NYT

The takeaway appears to be that organizations need to train staff about the social engineering threat and take a holistic view of IT security. They should also pay heed to their security professionals' suggestions and use penetration testing as a proactive measure ...

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