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"They definitely have to integrate all their channels tightly," Yankee Group analyst Sheryl Kingstone told the E-Commerce Times, noting that Lands' End has been very successful online. "They have to integrate that with [Sears] stores." Kingstone noted that buyers eventually wi...

Microsoft said its decision was not about the money. A Microsoft spokesperson told the E-Commerce Times that the decision to pull up stakes was a tough one for the team that worked with RealNames -- though Teare may believe the plug was thoughtlessly pulled. ...

But what does access to Yahoo! news, stock prices and weather information have to do with ROI? A lot, Forrester analyst Nate Root told the E-Commerce Times. Although it may seem counterintuitive for Sun to trumpet ROI when discussing personalized content on an enterprise port...

"That's not desktop-level dominance by any means," Giga senior analyst Andrew Bartels told the E-Commerce Times. "Microsoft's strength ... does not stretch to the e-commerce area yet." The company is squaring off not only against traditional rivals like IBM, Sun and Oracle, bu...

"It's not that much money" for either company, Morningstar.com analyst David Kathman told the E-Commerce Times. For AOL, however, he added, "it's more of a symbolic blow, which raises the prospect of more ad deals being reworked. AOL and eBay have had a close relationship, and this just shows how bad things have gotten in the online ad market." ...

"All of our research shows that consumers are most interested in convenience, not price," GartnerG2 research director David Schehr told the E-Commerce Times. Shoppers do still expect bargains online, but fast delivery and a wide selection are more important factors, according...

"I don't think it's surprising to see [that] these people [are] reluctant," Michael Silver, vice president and research director at Gartner, told the E-Commerce Times. "I think enterprises are feeling pressured by Microsoft to sign up, and many don't want to. They feel like they're getting pushed into it."

"The presence of Hotwire and Orbitz is a significant step in the evolution of the travel space because it has put more pressure on Priceline," Jarvis Mak, a senior analyst at Nielsen//NetRatings, told the E-Commerce Times. "Competition is forcing Priceline to meet the challenge and provide a fixed price."

John A. Challenger, CEO of outplacement firm Challenger, Gray & Christmas, told the E-Commerce Times that chief executives, who were considered by many to be heroes for their actions in the wake of September 11th, are facing new challenges in a changed corporate world. "Highe...

"People internally had been expecting this," Harry Tse, vice president of research at the Yankee Group, told the E-Commerce Times Facing relatively dismal financials in the first quarter of this year, company officials already had issued an earnings warning for the secondquart...

"What's spam to you could be useful company information to someone else," Gartner research director Maurene Caplan Grey told the E-Commerce Times Nevertheless, she noted, e-mail users are being inundated with 10 times the spam they were receiving just a year ago, and 16 times ...

"We had hoped the judge would see the constitutional problems here," EFF legal director Cindy Cohn told the E-Commerce Times. "Perhaps we are just a bit ahead of our time. The problems that the DMCA has caused are just beginning to reach public consciousness." The EFF filed a ...

Sean Kaldor, vice president of marketing and analytics at NetRatings, told the E-Commerce Times that settling the lawsuit enables the company to focus on growing its business "It's something that's a potential distraction for our entire company," Kaldor said. "Instead of think...

Flowers and popcorn. This is what it's come down to for e-commerce. The cheerleaders are waving their pom-poms for a company that sells flowers ...

But Giga Information Group analyst Lisa Pierce told the E-Commerce Times that Cisco's impressive showing does not mean the rest of the industry is gathering steam. "A lot of the evidence points to the telecommunications industry not starting to recover until 2003," Pierce sai...

"That makes sense, because they need to really expand beyond their traditional core of collectibles if they're going to meet their revenue goal of $3 billion annually by 2005," Morningstar.com analyst David Kathman told the E-Commerce Times The service has already been tested ...

"The emphasis of e-business has shifted away from the 'e' part to focus on the 'business' part," Meta Group vice president Gene Alvarez told the E-Commerce Times Aberdeen Group research director Kent Allen noted that in its younger days, e-commerce was ill-served by hype that ...

"I'm not sure how much appetite is out there for a money-losing dot-com, particularly in this market," Morningstar.com IPO analyst George Nichols told the E-Commerce Times. "PayPal was a special case." During the first three months of 2002, Overstock had revenue of just over ...

EBay may have an imperfect business model, as Yankee Group analyst Rob Lancaster told the E-Commerce Times, but users clearly are buying into that model, and the auction giant eventually could overshadow other e-tailers as it extends its reach into other areas of e-commerce An...

In addition, Aberdeen Group chief research officer Peter Kastner told the E-Commerce Times that he expects a "major upheaval in the company's sales force" will put a different team of people in front of customers. Kastner noted that the two companies' top accounts "are largel...