Search Results

Here's a news story you will not be reading anytime soon: ...

Mainak Mazumdar, head of research and product management at Media Metrix, told the E-Commerce Times that the numbers may indicate more about how people use the sites than about customer loyalty "People get used to how a site is laid out and how it works," Mazumdar said. "If yo...

"It's inevitable," Forrester Research analyst Christopher Kelley told the E-Commerce Times. "Now it's just a matter of 'the devil in the details' as to how it happens." ...

"The vast majority of wireless consumers don't know what a bit or byte is, so they areprobably not going to be excited about paying for them," Zawel told the E-Commerce Times ...

The reality is that the strong have gotten stronger, Aberdeen Group chief research officer Peter Kastner told the E-Commerce Times "It looks like we're heading towards putting Humpty Dumpty back together again, but instead of one big AT&T, we'll end up with four or five regio...

Greg Rotman, CEO of Sales Online Direct, the parent company of CollectingChannel, told the E-Commerce Times that his company's venture with eBay is different for several reasons For starters, Rotman said, CollectingChannel will get a cut of all sales made through the program, ...

"It's not at all surprising that they're leaning more and more heavily on non-airline revenue, since all the online travel companies have been doing that for a while, more so since September 11th," Morningstar.com analyst David Kathman told the E-Commerce Times. "The airlines will have to raise prices eventually if they're going to stay in business...

"Most people use the Web because of the convenience factor, and that can be considered customer service," Gartner analyst Adam Sarner told the E-Commerce Times In addition, comparison shopping is easier on the Web. Consumers can check multiple sites in a fraction ofthe time it...

"It takes time for a company to break out of the pack and distinguish itself in the eyes of consumers," Harris Interactive e-commerce analyst Lori Iventosch-James told the E-Commerce Times. ...

EBay was kind enough to remind me this week that if I ever need to buy a boat, that's the place. Or a camper. Or an airplane. That's it, an airplane. I knew there was something missing from my driveway. Good thing eBay jogged my memory. I would have had a hard time trying to fly without one. ...

The New York and SEC investigations "are not expected to stop the merger," Giga Information Group analyst Rob Enderle told the E-Commerce Times, although he noted that these entities will have more time than Hewlett did to find any improprieties. "[Walter Hewlett] only had th...

Tech business is getting interesting again. ...

Gartner vice president Avivah Litan told the E-Commerce Times that PayPal's success is attributable in large part to its relationship with customers of Web auction giant eBay. As eBay's customer base has grown at a rate of 20 to 30 percent a year, Litan said, PayPal has stead...

By acquiring Great Plains, Microsoft gained a large customer base in the United States and acquired about 2,000 employees to continue developing products for the mid-market enterprise sector, Forrester research director Laurie Orlov told the E-Commerce Times Although Navision ...

"It's certainly getting more crowded," GartnerG2 research director David Schehr told the E-Commerce Times. "It's not going to be easy." Schehr said Cendant faces a difficult task in translating its competitive advantage -- a direct link to discounts through its hotel, resort a...

"The realization has sunk in that while B2C sales aregrowing and will continue to grow, they will not takeover the retail world," Giga Information Group analystAndrew Bartels told the E-Commerce Times. With the possible exception of travel and -- to a certaindegree -- books a...

Gartner research director Rob Batchelder told the E-Commerce Times that live, instant help could help e-tailers address the problem of shopping cart abandonment. Too often, he said, shoppers ditch an online purchase just before hitting the pay-now button, simply because they are unable to get an immediate answer to a simple question...

Nielsen//NetRatings director and senior analyst Lisa Strand told the E-Commerce Times that consumers have come to accept paid results as part of the cost of receiving information on the Web. "They know the revenue has to come from somewhere," Strand said. "And I think if give...

"It is consolidating a market," GartnerG2 researchdirector David Schehr told the E-Commerce Times,referring to the Ameritrade deal. "The question is, isit the right market [to consolidate]?" In e-business, most analysts contend that the bestpartnerships blend virtual and physi...

In a statement provided to the E-Commerce Times, Orbitz president and CEO Jeff Katz said the company has actually increased competition in the online travel sector and has benefited consumers by prompting other sites to improve their offerings. "Orbitz has, in nine short mont...