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What Makes EBay Invincible?

Unlike some other Web companies, EBay's business model is truly suited to the Internet, analysts said. "The whole concept of actions translates extremely well to the Web environment," Gartner analyst Walter Janowski told the E-Commerce Times "The type of real-time auctions tha...

Report: Expect More Shoppers with Less Money as Web Grows

Jupiter Media Metrix analyst Ken Cassar told the E-Commerce Timesthat the research firm expects to see US$40 billion in onlinesales this year, plus an additional $200 billion spentoffline as a result of research done on the Web Cassar said he expects growth to continue beyond ...

E-Grocery Turf Battle Heats Up on West Coast

"For those customers who were used to Webvan and HomeGrocer, this is going to seem like the next best thing," David Schehr, research director at GartnerG2, told the E-Commerce Times. The Albertson's expansion, which covers several neighborhoods in and around Portland, comes a...

What Sells Best on the Internet

Companies like Amazon.com (Nasdaq: AMZN), for example, have had marked success selling books and music CDs. GartnerG2 research director Brian Smith told the E-Commerce Times that the reasons for such triumphs are simple: Buyers know exactly what they are getting, and the items sold are small and flat enough to be shipped conveniently...

Report: Merchants Race To Outpace Online Fraudsters

"Fraudsters are getting more sophisticated and moreactive, but merchants are also getting moresophisticated in fighting fraud," GartnerG2 senioranalyst Kenneth Kerr told the E-Commerce Times."Merchants that are doing nothing are in trouble." All told, the battle against online...

Dot-Com Job Cuts Near Two-Year Low

"Dot-coms are out and e-commerce is in," Challenger told the E-Commerce Times. "It's no longer about startups and pure virtual dot-coms. Instead, every retailer -- and, for that matter, every business -- is looking to find ways to improve its IT and back-office operations to take advantage of the opportunities on the Web."

Shipping Product: The E-Commerce Albatross

"Shipping is still among e-tailers' top threeimperatives," Meta Group senior program director Gene Alvarez told the E-Commerce Times. "We will still betalking about this issue years from now." ...

NetGrocer To Test Kiosks in Grocery Stores

The kiosks, billed as the "endless aisle," will feature items not typically found on grocery store shelves, NetGrocer president and CEO Lisa Kent told the E-Commerce Times. The program will begin with a 90-day pilot at stores near Stop & Shop's Quincy, Massachusetts, headquar...

Report: More Surfing, Less E-Shopping in January

"The holiday season is certainly thestrongest for e-commerce, and in a similar fashion totraditional retail, January sales should not beexpected to be as strong as December sales," Kelleytold the E-Commerce Times. Average time spent online during January was 10hours and 17 mi...

The Online Auction Giant and the Fleas

Talk to just about anyone in the online auction business who isn't EBay and before long the conversation will degenerate into a David versus Goliath metaphor. ...

Sites That Hawked Anthrax Remedies Settle with FTC

Andrea Foster, regional director of the FTC's Southeast regional office in Atlanta, Georgia, told the E-Commerce Times that the two sites became targets for enforcement because they did not respond to an earlier FTC e-mail warning them about making false claims on the Web. "M...

Enron’s Brilliant E-Commerce Vision

"It was the leading energy trading platform by far, which made it very attractive for us," UBS Warburg spokesperson Jennifer Walker told the E-Commerce Times. In the bankruptcy court auction earlier this year, UBS outbid two fellow suitors for licensing rights to the EnronOnline platform.

Report: Surfers Stay Longest at Online Banks, Brokers

"Part of what you're seeing is that now financial research is that much more important," NetRatings senior Internet analyst Patrick Thomas told the E-Commerce Times. "Investors are really doing their homework, rather than just jumping online and buying a stock after hearing about a hot dot-com at the water cooler."

What Makes a Great E-Biz CEO?

"We have learned from the naivete of many of the dot-com CEOs," Jerry Wind, a professor at the Wharton School of the University of Pennsylvania, told the E-Commerce Times. "[E-business CEOs] have to be much more concerned with the validation of their assumptions and business models."

EBay Makes Bid for Chinese Market Power

"It's obviously a move to get a foothold in Asia, andit's just $10 million, which EBay can easily afford,"Morningstar.com analyst David Kathman told theE-Commerce Times. The NeoCom purchase also serves as a way for EBay to enter the largely untapped Chinese market. "Chinais a...

Buy.com Hops on Free Shipping Bandwagon

"Amazon applied a lot of pressure to other companies in their space to take another look at their shipping policies," Kelley told the E-Commerce Times. ...

Online Shopping and the Human Touch

Meta Group e-services director Tim Hickernell told the E-Commerce Times that Web-based live services are continually being revised -- and sometimes combined -- to make sure visitors do not leave sites in frustration without getting what they came for. "The real value of live ...

Web Self-Service Strikes Out

A popular theme in e-commerce these days is that companies can leverage their Web sites to improve overall performance. Within this philosophy, self-service -- using an Internet presence to help customers find answers to their questions -- is a hot topic. ...

UBid Unveils Fixed-Price Feature

"The fixed-price feature is in keeping with themarketplace UBid has become," UBid chief marketingofficer Alan Cohen told the E-Commerce Times. "We haveevolved from UBid Direct and now allow buyers toimmediately realize savings." UBid now offers the fixed-price feature on its U...

Are Search Engines an E-Commerce Anachronism?

E-commerce is growing up. The signs are everywhere. ...

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