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"The dot-com environment is now through much of the shakeout period," CEO John A. Challenger told the E-Commerce Times. "What we're dealing with now is companies looking for ways to run their operations better. The layoffs now tend to be more about operational efficiency." In ...

"Amazon has been more of a partner than a competitor,"Giga Information Group analyst Andrew Bartels told theE-Commerce Times. "Other retailers are nestling underthe jaw of Amazon, and Amazon is picking up [productcategories] that it couldn't [otherwise] go after." While Amazon...

Once upon a time, there were three e-commerce leaders, each with its own unique take on the e-tail business model. ...

"The virtual mall doesn't take the place of the strip-shopping center that people drive to every week," GartnerG2 research director David Schehr told the E-Commerce Times. "There are different dynamics involved." ...

I have seen the studies. I know that fraud is moreprevalent online and that many people are wary ofgiving their credit card information to Internetmerchants. But credit cards still seem like the bestand most convenient option. ...

"Advertisers have tested various types of campaignsand have gained insights into the type of onlineadvertising that works best for their goals," TomHaas, manager of corporate marketing communicationsat Siemens (NYSE: SI), told theE-Commerce Times For its part, Dell has culled ...

"It goes back to advertising 101," GartnerG2 media research director Denise Garcia told the E-Commerce Times. "Advertising is about reach and frequency -- the Super Bowl gives you tremendous reach, but it's a one-time shot. Many dot-coms had a sense of urgency to brand and increase awareness as fast as possible, so they opted for this big reach in a very small amount of time and found it didn't work."

Since the advent of e-commerce, security concerns havekept consumers and corporations from jumping into the fray with both feet. Until recently, though, security was a highly theoretical worry for consumers -- and an easilydismissed cost category for companies. ...

Digital River CEO Joel Ronning told theE-Commerce Times that synergies between Beyond.comand Digital River make the acquisition a logical step."It's really a company that is very consistent withour current business, so it's a low-risk transactionfor us, but with high rewards," Ronning said.

Who knows what time Jeff Bezos had to get out of bed Tuesday for the 5:30 a.m. conference call with analysts? Who knows how many cups of coffee it took to jump-start his day? ...

"It's a huge idea," Forrester Research analyst Christopher Kelley told the E-Commerce Times. "Shipping is a very big issue, both with people who don't buy online and those who do. It's going to apply a lot of pressure to other companies in their space to take another look at this."

Meta Group senior program manager Gene Alvarez told the E-Commerce Times that while Kmart probably will keep operating its Internet site and ISP as it has in the past, the company's Web presence will not benefit from technology upgrades, development and IT spending "I cannot s...

"E-commerce benefits from bargain shoppers; they really drove buying in 2001," Lori Iventosch-James, director of e-commerce research at Harris Interactive, told the E-Commerce Times. "The main reason a lot of consumers turn to the Web is that they perceive it as a place where they can compare prices easily and find bargains. By definition, that means less loyalty."

1-800-Flowers spokesman Ken Young told the E-Commerce Times that while the second quarter has always been a good one for the company, "it's only been in the last few years, with our emphasis on non-floral gifts, that it's become a really strong quarter for us." ...

"It's definitely a step in the right directionfor Yahoo! as they diversify their revenue stream," Gartner analystDenise Garcia told the E-Commerce Times The new pay-for-play service, dubbed PremiumDocument Search, is based on a search enginecalled Special Collection, which was...

Experts told the E-Commerce Times that hack-fighting weapons -- including scanning software, firewalls, ID authentication and secure payment systems -- constantly are being devised and made available, but many commerce sites have uneven records when it comes to employing these tools...

By its nature, January is a month of optimism. The "next year" in the phrase "wait until next year" has arrived. Of course, there's justified optimism and then there's wishful thinking ...

E-commerce is alive and well online. Those who want solid evidence need look no further than the online travel industry ...

"If IBM plans on offering an authentication servicewith VeriSign's credentials, to me that's news," Gartner analystRichard Stiennon told the E-Commerce Times. "It willoffer a way for customers of the two to be able toauthenticate subscribers to their Web sites or theirown emp...

"Overall, an impressive performance," Morningstar.com stock analyst David Kathman told the E-Commerce Times. "Amazon's top line also improved nicely, which was good to see since this has been one of my areas of concern with them." "The big question now is how much they can re-...